Easily one of the worst customer service experiences I’ve had. None of the employees seemed like they wanted to be there—zero energy, zero effort. The baristas act untouchable, and you can tell management’s hands are tied. Honestly, I almost feel bad for the manager; it’s like he’s stuck in a hole he dug himself, unable to hold anyone accountable because they’d probably cry “discrimination.” A great space completely wasted by a staff that doesn’t care.
Atmosphere: 1
Food: 5
Service: 1
Andrea Cuevas
Great coffee and even better customer service. Our server, Cristian, was super sweet. I personally didn’t like the skillet eggs and hated the bacon but my partner’s French toast was amazing.
Atmosphere: 5
Food: 5
Service: 5
M. Ramarao
Great Food & Vibe, but Drinks Disappoint
Brunch at Halcyon was a mix of highs and lows. The burrito bowl, chicken salad, grilled cheese, and chicken sandwich were all satisfying — fresh, flavorful, and nicely presented. The food definitely hit the spot.
The ambiance was one of the highlights — cozy, relaxed, and perfect for a slow weekend brunch with friends. It’s the kind of place where you can linger over your meal and enjoy good conversation.
Service was average — not bad, but could’ve been a bit more attentive. The real downside was the alcoholic drinks, which were underwhelming and poorly balanced. They didn’t match the quality of the food or the vibe of the café.
Overall, Halcyon delivers great food and atmosphere, but the drinks need serious improvement. Worth visiting for brunch — just maybe stick to coffee or juice next time!
Atmosphere: 5
Food: 4
Service: 2
Jorge Anibal Ponce Sabas
Very good.
Atmosphere: 5
Food: 5
Service: 5
Jaleecia Holden
This is a cool place to work, drink and socialize! The patio as well as the inside is a nice vibe. I also love that there are drink specials depending on the day and time you go.
Atmosphere: 4
Service: 4
Martha
I decided to try this place for the first time and right away I noticed a sign saying no dogs allowed except service animals. But when I walked in there was clearly a regular dog inside that was definitely not a service animal. It smelled really bad in there and I’m not sure if it was the dog or the drink I ordered but something was seriously off.
I’m the type of person who always finishes her drinks. I love my drinks. But this one tasted so awful I could not even get through it. I genuinely felt nauseous. It was not a good experience and I will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Dana K
Yall this cafe is so hard to deal with I went there for the first time found a hair in my drink and directly called to get a refund, she said you could come back and we can get it remade for you I said I don’t have formula for my son and I had to get home. She said okay she found the tab, took my name name and number and said she’ll have the manger get back to me. Which I gave her I called back to check in and they said if I would’ve called the same day they could’ve issued a refund I’m like huh? I did call the same day , again she found the tab, took my name and number and said okay I will pass it on to the manger. So I call again and now the tab is lost. They can’t find the transaction at all. I’m disappointed ! And here’s the transaction on my bank in case someone calls me a liar.
Atmosphere: 1
Food: 1
Service: 1
Jean Garcia
My brother & I had breakfast here bc I’ve been told it’s a solid place to try. Overall, I had a pleasant time and if I lived closer I’d probably frequent this place. Employees are attentive, welcoming & friendly. Service is so crucial to me, and they get a 10/10 from me.
I had the “Sweater weather latte” w/ oat milk, sausage breakfast burrito w/ avocado added and pancakes. My brother had the classic breakfast skillet.
Latte was nice and smooth: 8.5/10.
Pancakes were tasty: 8/10.
Breakfast burrito was good, but felt like the sausage choice could’ve been better so it was rather lackluster. Therefore I give it a 7/10, I’d suggest the bacon or chorizo option.
Didn’t ask my brother what he thought of his meal, but recall him saying the word “good” so 8/10?
Halcyon is spacious, with plenty of natural sunlight beaming in. A lot of trinkets and nice decorations. They have plenty of seating for various sized groups. 2-4 is optimal, 5+ you might struggle during the later times.
Perfect for a quick coffee, WFH location or anything else you could do at Starbies with the option of food or a cocktail.
***I went around 8:30-10 am, so I am not aware what the atmosphere is after this time frame. I would assume maybe a few more people than the morning (roughly 10-12) and likely not crowded.
Great place for coffee with plenty of seating and a lovely atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Estela Hernandez
I love the animal friendly atmosphere 😊
Atmosphere: 5
Food: 5
Service: 5
Kriuchkova Kristina
Halcyon is my go-to spot in Dallas. The vibe is relaxed but lively, perfect for working, hanging out, or grabbing a drink. Coffee, cocktails, and food are all solid, and the staff always makes you feel welcome.
Atmosphere: 5
Food: 5
Service: 5
DJ Cayne
✨ This spot is incredible! It’s the perfect place to study, catch up on work, or just relax with their great cocktails and coffee. We recently hosted a coffee shop event here, and the experience was fantastic.
The staff were excellent communicators and helped us execute everything seamlessly.
We’ll definitely be coming back soon—especially to enjoy their Sunday brunch with friends and family! 🍳☕🍹
Atmosphere: 5
Food: 5
Service: 5
Lorena Rivas
The service, atmosphere and food was great! Everything tasted fresh, tasty and felt fulfilling. The cortado was strong and beautiful 😭, idky but even the water tasted fresh. I was hesitant coming here due to my bad experiences trying new places — BUT once I tasted the food I was like thank goodness. I went this morning, it wasn’t that busy and quick service
Super cute chill place
Atmosphere: 5
Food: 5
Service: 5
Long Island iced coffee does not disappoint
Easily one of the worst customer service experiences I’ve had. None of the employees seemed like they wanted to be there—zero energy, zero effort. The baristas act untouchable, and you can tell management’s hands are tied. Honestly, I almost feel bad for the manager; it’s like he’s stuck in a hole he dug himself, unable to hold anyone accountable because they’d probably cry “discrimination.” A great space completely wasted by a staff that doesn’t care.
Atmosphere: 1
Food: 5
Service: 1
Great coffee and even better customer service. Our server, Cristian, was super sweet. I personally didn’t like the skillet eggs and hated the bacon but my partner’s French toast was amazing.
Atmosphere: 5
Food: 5
Service: 5
Great Food & Vibe, but Drinks Disappoint
Brunch at Halcyon was a mix of highs and lows. The burrito bowl, chicken salad, grilled cheese, and chicken sandwich were all satisfying — fresh, flavorful, and nicely presented. The food definitely hit the spot.
The ambiance was one of the highlights — cozy, relaxed, and perfect for a slow weekend brunch with friends. It’s the kind of place where you can linger over your meal and enjoy good conversation.
Service was average — not bad, but could’ve been a bit more attentive. The real downside was the alcoholic drinks, which were underwhelming and poorly balanced. They didn’t match the quality of the food or the vibe of the café.
Overall, Halcyon delivers great food and atmosphere, but the drinks need serious improvement. Worth visiting for brunch — just maybe stick to coffee or juice next time!
Atmosphere: 5
Food: 4
Service: 2
Very good.
Atmosphere: 5
Food: 5
Service: 5
This is a cool place to work, drink and socialize! The patio as well as the inside is a nice vibe. I also love that there are drink specials depending on the day and time you go.
Atmosphere: 4
Service: 4
I decided to try this place for the first time and right away I noticed a sign saying no dogs allowed except service animals. But when I walked in there was clearly a regular dog inside that was definitely not a service animal. It smelled really bad in there and I’m not sure if it was the dog or the drink I ordered but something was seriously off.
I’m the type of person who always finishes her drinks. I love my drinks. But this one tasted so awful I could not even get through it. I genuinely felt nauseous. It was not a good experience and I will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Yall this cafe is so hard to deal with I went there for the first time found a hair in my drink and directly called to get a refund, she said you could come back and we can get it remade for you I said I don’t have formula for my son and I had to get home. She said okay she found the tab, took my name name and number and said she’ll have the manger get back to me. Which I gave her I called back to check in and they said if I would’ve called the same day they could’ve issued a refund I’m like huh? I did call the same day , again she found the tab, took my name and number and said okay I will pass it on to the manger. So I call again and now the tab is lost. They can’t find the transaction at all. I’m disappointed ! And here’s the transaction on my bank in case someone calls me a liar.
Atmosphere: 1
Food: 1
Service: 1
My brother & I had breakfast here bc I’ve been told it’s a solid place to try. Overall, I had a pleasant time and if I lived closer I’d probably frequent this place. Employees are attentive, welcoming & friendly. Service is so crucial to me, and they get a 10/10 from me.
I had the “Sweater weather latte” w/ oat milk, sausage breakfast burrito w/ avocado added and pancakes. My brother had the classic breakfast skillet.
Latte was nice and smooth: 8.5/10.
Pancakes were tasty: 8/10.
Breakfast burrito was good, but felt like the sausage choice could’ve been better so it was rather lackluster. Therefore I give it a 7/10, I’d suggest the bacon or chorizo option.
Didn’t ask my brother what he thought of his meal, but recall him saying the word “good” so 8/10?
Halcyon is spacious, with plenty of natural sunlight beaming in. A lot of trinkets and nice decorations. They have plenty of seating for various sized groups. 2-4 is optimal, 5+ you might struggle during the later times.
Perfect for a quick coffee, WFH location or anything else you could do at Starbies with the option of food or a cocktail.
***I went around 8:30-10 am, so I am not aware what the atmosphere is after this time frame. I would assume maybe a few more people than the morning (roughly 10-12) and likely not crowded.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Great place for coffee with plenty of seating and a lovely atmosphere!
Atmosphere: 5
Food: 5
Service: 5
I love the animal friendly atmosphere 😊
Atmosphere: 5
Food: 5
Service: 5
Halcyon is my go-to spot in Dallas. The vibe is relaxed but lively, perfect for working, hanging out, or grabbing a drink. Coffee, cocktails, and food are all solid, and the staff always makes you feel welcome.
Atmosphere: 5
Food: 5
Service: 5
✨ This spot is incredible! It’s the perfect place to study, catch up on work, or just relax with their great cocktails and coffee.
We recently hosted a coffee shop event here, and the experience was fantastic.
The staff were excellent communicators and helped us execute everything seamlessly.
We’ll definitely be coming back soon—especially to enjoy their Sunday brunch with friends and family! 🍳☕🍹
Atmosphere: 5
Food: 5
Service: 5
The service, atmosphere and food was great! Everything tasted fresh, tasty and felt fulfilling. The cortado was strong and beautiful 😭, idky but even the water tasted fresh. I was hesitant coming here due to my bad experiences trying new places — BUT once I tasted the food I was like thank goodness. I went this morning, it wasn’t that busy and quick service
Atmosphere: 5
Food: 5
Service: 5
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