I come here frequently when I’m charging my EV. The building itself is tiny so it’s very “grab and go” but there is plenty of outdoor seating.
Every time I’ve come to this location, I’ve had a decent experience with one barista (e.g. the bubbly girl who takes your order) and a less than stellar experience with another (e.g. the guy frothing the milk and picking pastry items). The latter always seems a little rude, pretentious, and uninterested.
This last time, I didn’t realize he had already prepared my items, so he just kind of shoved them toward me and said “These are yours.” No offer to heat up the pastry or anything, more like “take your things and go.“ I nearly left without tipping because of how he interacted (or didn’t) with me during the entire transaction.
Sort their reviews by Lowest Rating and you will see what I mean. Many others have had the same complaint about service.
I’ll go deeper into The Hill outdoor mall next time for coffee. I’ve given up on this place.
(The one in Austin is great! No issues with customer service.)
Atmosphere: 3
Food: 3
Service: 1
Jennifer Herrera
very pretentious place to go to! don’t go! same vibes as going to a record store and them judging you. said something and the barista scoffed and looked at me like I was stupid! 0/10 service. treat their regulars like the only people that matter.
Atmosphere: 1
Food: 1
Service: 1
Emily Mullis
The coffee was amazing and the server was very nice.
Atmosphere: 5
Food: 5
Service: 5
Carolyn Flowers
I love houndstooth! They're a chain (small) that always serves the freshest coffee and has a large selection of beans from Tweed - a local roaster. Their food selection is quite limited, but there are a lot of restaurants around it if that's what you want. Their coffee is their main event, especially their espresso, though their matcha is great too. I would always recommend paying the extra 50¢ for their single origin espresso, but maybe that's just me! They also have a LOT of seating, indoor and outdoor. They have a seating area separate from the shop, so there is very little noise there (genius)!
Atmosphere: 5
Food: 4
Service: 5
Ayesha Farooqui
Really solid iced vanilla latte. Wish they had more syrup flavors!
S C
Great place and very cute. I gave 5 stars because it was the first coffee shop that had real culinary grade tasting matcha latte unsweetened. It was rich authentic matcha taste.
Atmosphere: 5
Food: 5
Service: 5
M A
The atmosphere and service was great. Price was standard to what everyone else is doing at the moment. I just didn’t like paying $20 for two mid matchas. This place was promising but the matcha lacks depth and flavor. I’m sensitive to lactose (as I’m sure we all are) so having to pay extra for a milk substitute seems unfair.
The standard of matcha is so high, so with the craze happening around matcha you’d expect for shops to follow in performance
Atmosphere: 5
Food: 2
Service: 5
Bee
Great coffee! I got one of the strongest with plenty of expresso shots in my cappuccino. Environment is pretty chill. There are seats inside and outside. Coffee is great as well, I highly recommend this place.
Atmosphere: 5
Service: 5
Frank D
Hands down best coffee. Cant even compare to any stores i tried. You can actually taste the coffee beans on every sip.
Atmosphere: 5
Food: 5
Service: 5
GLOWXGIGI
Easily one of my favorite coffee shops. The coffee is consistently delicious. I also often get matcha. Ive been in here to work a few times, the only downside they're not that many outlets to plug into, so just come prepared. I love their blueberry donuts and almond croissants. The staff is super nice and they're always making great conversation while they make your coffee or tea. It's always a pleasant experience here.
Went for the first time today and the barista was so helpful in helping me with the menu. My iced matcha with vanilla was fantastic!
Service: 5
Grace
Tiny, cute cabin with nice baristas! Service was very fast, drinks were delicious, and there was a nice ambiance
Skyler Sharp
Absolutely amazing! Had a chocolate latte and a snickerdoodle cookie. Def will return
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Latte
Grady Simpson
Everything about this place is super great!
Atmosphere: 5
Food: 5
Service: 5
Josh Betanzos
Saw another person from a week ago had the same experience as me. The two guys working there this morning just weren’t that welcoming, didn’t heat up my food, went on their phones while I was still in the store. Just weren’t that engaged or excited. Especially since I work across the street I thought there would be more effort into building a connection or retain me as a customer since I had my work shirt on
I come here frequently when I’m charging my EV. The building itself is tiny so it’s very “grab and go” but there is plenty of outdoor seating.
Every time I’ve come to this location, I’ve had a decent experience with one barista (e.g. the bubbly girl who takes your order) and a less than stellar experience with another (e.g. the guy frothing the milk and picking pastry items). The latter always seems a little rude, pretentious, and uninterested.
This last time, I didn’t realize he had already prepared my items, so he just kind of shoved them toward me and said “These are yours.” No offer to heat up the pastry or anything, more like “take your things and go.“ I nearly left without tipping because of how he interacted (or didn’t) with me during the entire transaction.
Sort their reviews by Lowest Rating and you will see what I mean. Many others have had the same complaint about service.
I’ll go deeper into The Hill outdoor mall next time for coffee. I’ve given up on this place.
(The one in Austin is great! No issues with customer service.)
Atmosphere: 3
Food: 3
Service: 1
very pretentious place to go to! don’t go! same vibes as going to a record store and them judging you. said something and the barista scoffed and looked at me like I was stupid! 0/10 service. treat their regulars like the only people that matter.
Atmosphere: 1
Food: 1
Service: 1
The coffee was amazing and the server was very nice.
Atmosphere: 5
Food: 5
Service: 5
I love houndstooth! They're a chain (small) that always serves the freshest coffee and has a large selection of beans from Tweed - a local roaster. Their food selection is quite limited, but there are a lot of restaurants around it if that's what you want. Their coffee is their main event, especially their espresso, though their matcha is great too. I would always recommend paying the extra 50¢ for their single origin espresso, but maybe that's just me!
They also have a LOT of seating, indoor and outdoor. They have a seating area separate from the shop, so there is very little noise there (genius)!
Atmosphere: 5
Food: 4
Service: 5
Really solid iced vanilla latte. Wish they had more syrup flavors!
Great place and very cute. I gave 5 stars because it was the first coffee shop that had real culinary grade tasting matcha latte unsweetened. It was rich authentic matcha taste.
Atmosphere: 5
Food: 5
Service: 5
The atmosphere and service was great. Price was standard to what everyone else is doing at the moment. I just didn’t like paying $20 for two mid matchas. This place was promising but the matcha lacks depth and flavor. I’m sensitive to lactose (as I’m sure we all are) so having to pay extra for a milk substitute seems unfair.
The standard of matcha is so high, so with the craze happening around matcha you’d expect for shops to follow in performance
Atmosphere: 5
Food: 2
Service: 5
Great coffee! I got one of the strongest with plenty of expresso shots in my cappuccino. Environment is pretty chill. There are seats inside and outside. Coffee is great as well, I highly recommend this place.
Atmosphere: 5
Service: 5
Hands down best coffee. Cant even compare to any stores i tried. You can actually taste the coffee beans on every sip.
Atmosphere: 5
Food: 5
Service: 5
Easily one of my favorite coffee shops. The coffee is consistently delicious. I also often get matcha. Ive been in here to work a few times, the only downside they're not that many outlets to plug into, so just come prepared. I love their blueberry donuts and almond croissants. The staff is super nice and they're always making great conversation while they make your coffee or tea. It's always a pleasant experience here.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Blueberry, Croissant
Restaurantji Recommends
Went for the first time today and the barista was so helpful in helping me with the menu. My iced matcha with vanilla was fantastic!
Service: 5
Tiny, cute cabin with nice baristas! Service was very fast, drinks were delicious, and there was a nice ambiance
Absolutely amazing! Had a chocolate latte and a snickerdoodle cookie. Def will return
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Latte
Everything about this place is super great!
Atmosphere: 5
Food: 5
Service: 5
Saw another person from a week ago had the same experience as me. The two guys working there this morning just weren’t that welcoming, didn’t heat up my food, went on their phones while I was still in the store. Just weren’t that engaged or excited. Especially since I work across the street I thought there would be more effort into building a connection or retain me as a customer since I had my work shirt on
Atmosphere: 1
Service: 1
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