Had breakfast, bacon, egg, biscuits and coffee. Wonderful staff, very nice, great service!! I definitely recommend !!
Atmosphere: 5
Food: 5
Service: 5
Sir Louis TheStylist
I placed an online order at 10:16 am that said would be ready for pickup at 10:32 am. I arrived a little late at 10:40 but it was not completed which I get sometimes it's busy in food service businesses. On entering the front lobby was packed with people. It took 10 minutes for anyone to even come to the front and greet anyone. Noone was sat down until another 10 minutes after that even tho there were seating available. Finally 20 minutes in approximately 10:55 they ask for call in orders. 11:18 i Finally get my food which i would had expected to be hot and fresh after waiting so long but to my surprise it was ice cold. Over easy Fried eggs and pancakes aren't good COLD and who wants to microwave over easy eggs and end up making them fried hard when the whole purpose of over easy is the yoke running. Almost an hr for cold food is not satisfactory!! I will NOT be going here AGAIN. I will drive farther out to a different one with hopes of better service.
Atmosphere: 1
Food: 1
Service: 1
C S Johnson-Valdez
Upon arrival, we were greeted by an individual whose role was unclear, as there was no indication he was an employee. He took our name for seating, and we waited approximately 10 minutes before a waitress acknowledged us, stating she would be with us shortly. About three minutes later, she arrived. While she was friendly, she was not attentive and never introduced herself.
When our food arrived—excluding the pancakes—it was lukewarm at best. Additionally, the restaurant had no straws available, requiring me to retrieve some from my car. A manager stopped by to check on our experience, and I expressed my concerns: my food was cold, there were no straws, and my pancakes were missing. The manager promptly retrieved the pancakes from the kitchen. However, after we had finished our meal, our waitress arrived with our original pancake order. I pointed out the issue, questioning why the pancakes were being brought out so late.
To the manager’s credit, they went out to purchase straws from a nearby store. Later, when I inquired about scanning for reward points, our waitress was unsure and had to ask other staff members. Unfortunately, none of them knew how it worked, despite IHOP prominently displaying a decal on every table encouraging guests to sign up.
Overall, the experience was disappointing due to the lack of attentiveness, food temperature issues, and inadequate staff knowledge of the restaurant’s loyalty program. While the manager made an effort to address some concerns, the overall service did not meet expectations.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Hash Browns
Justin Bynum
Growing up, I always liked IHOP, particularly the pancakes, but my most recent visit was a disappointment. I was appreciative that my meal was very affordable. My son and I were able to eat for less than twenty dollars. The problem was that my pancakes were not as good as I remember. I am not sure if it was just a one off experience or if they changed the recipe. I hope it's the former.
Also, my waitress allowed me to substitute spinach for bacon in my omelette so that was great.
Kid-friendliness: Ihop is the perfect place to take small children. They love it.
This place is always cold and not a good place to eat!!!
Atmosphere: 2
Service: 2
Zackattack99
So don’t go to this IHOP had me wait an hour just to get my food then after I paid for the food the waitress is going to ask me for a tip you’ll get a tip when you deserve it this is ridiculous 😤😡
Atmosphere: 1
Food: 1
Service: 1
Cristina Cruz
Service is super slow, even on the weekdays. Avoid this location
Edward Williams
I'm going to start with Stacy manager of this location, a couple of weeks ago my order was short and Stacy took time to take care of my order, she's a super sweetheart ❤️ and deserves a super raise. Thank you , thank you Stacy and thank you Ihop for having her on your team. I highly recommend this location ,excellent crew service and hospitality, again thank you Stacy we love you!!!!!! See you next time.
Ordered online thinking I would save time. Walked into a dirty restaurant that looks poorly kept. After waiting 5 mins someone finally came to "help" and I waited another 10 minutes before getting my order, 12 minutes past my pick up time. Servers may be good, but the place needs cleaning and needs more organizing.
Atmosphere: 1
Food: 4
Service: 1
dezra green
Poor customer service
Atmosphere: 1
Service: 1
Rayona Hardy
I went to this ihop because it's close to where I live and I wanted pancakes. We stood at the front waiting for someone to take our order for 20 mins. The guy that DID finally came to take our order walked up no pad eating from a Wendy's bag. He took a "mental note" of our order and walked to the back..we sat there in a restaurant with maybe 4 other tables waiting for almost a hour..they then brought the food totally wrong. I still outta the kindness of my heart also being a server to tip the young man..My total was 41.89 i left him a $5 tip..I woke up to my card being charged $55.89..Now that fact that I tipped what I could and you added extra is beyond me. I then called and got a recording 6 times!!
Devin Crouch
Don’t go here. You’ll have a 30 minute wait to order food. And they bring you plastic forks to eat with
Atmosphere: 1
Food: 2
Service: 1
Maria Lloyd-Jones
Don’t bother! Awful. No tea, ok, no milk, what? And you’re making pancakes. Then we order the crepes with the addition of bananas. Having enjoyed them many times at other ihops. Mistake. They first came out covered in vanilla sauce which they should not have. Second time only banana. No powdered sugar at all. Third time stone cold and the strawberries tasted awful. We complained and they canceled the check but we were starving so traveled 12 miles to another ihop
Had breakfast, bacon, egg, biscuits and coffee. Wonderful staff, very nice, great service!! I definitely recommend !!
Atmosphere: 5
Food: 5
Service: 5
I placed an online order at 10:16 am that said would be ready for pickup at 10:32 am. I arrived a little late at 10:40 but it was not completed which I get sometimes it's busy in food service businesses. On entering the front lobby was packed with people. It took 10 minutes for anyone to even come to the front and greet anyone. Noone was sat down until another 10 minutes after that even tho there were seating available. Finally 20 minutes in approximately 10:55 they ask for call in orders. 11:18 i Finally get my food which i would had expected to be hot and fresh after waiting so long but to my surprise it was ice cold. Over easy Fried eggs and pancakes aren't good COLD and who wants to microwave over easy eggs and end up making them fried hard when the whole purpose of over easy is the yoke running. Almost an hr for cold food is not satisfactory!! I will NOT be going here AGAIN. I will drive farther out to a different one with hopes of better service.
Atmosphere: 1
Food: 1
Service: 1
Upon arrival, we were greeted by an individual whose role was unclear, as there was no indication he was an employee. He took our name for seating, and we waited approximately 10 minutes before a waitress acknowledged us, stating she would be with us shortly. About three minutes later, she arrived. While she was friendly, she was not attentive and never introduced herself.
When our food arrived—excluding the pancakes—it was lukewarm at best. Additionally, the restaurant had no straws available, requiring me to retrieve some from my car. A manager stopped by to check on our experience, and I expressed my concerns: my food was cold, there were no straws, and my pancakes were missing. The manager promptly retrieved the pancakes from the kitchen. However, after we had finished our meal, our waitress arrived with our original pancake order. I pointed out the issue, questioning why the pancakes were being brought out so late.
To the manager’s credit, they went out to purchase straws from a nearby store. Later, when I inquired about scanning for reward points, our waitress was unsure and had to ask other staff members. Unfortunately, none of them knew how it worked, despite IHOP prominently displaying a decal on every table encouraging guests to sign up.
Overall, the experience was disappointing due to the lack of attentiveness, food temperature issues, and inadequate staff knowledge of the restaurant’s loyalty program. While the manager made an effort to address some concerns, the overall service did not meet expectations.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Hash Browns
Growing up, I always liked IHOP, particularly the pancakes, but my most recent visit was a disappointment. I was appreciative that my meal was very affordable. My son and I were able to eat for less than twenty dollars. The problem was that my pancakes were not as good as I remember. I am not sure if it was just a one off experience or if they changed the recipe. I hope it's the former.
Also, my waitress allowed me to substitute spinach for bacon in my omelette so that was great.
Kid-friendliness: Ihop is the perfect place to take small children. They love it.
Atmosphere: 3
Food: 3
Service: 3
Great Food, Great Low Prices, Great Wait
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sampler Combo, Chicken & Waffles, Steak Sandwich and Fries, Breakfast Sampler, Sandwich, Hash Browns
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sampler Combo
This place is always cold and not a good place to eat!!!
Atmosphere: 2
Service: 2
So don’t go to this IHOP had me wait an hour just to get my food then after I paid for the food the waitress is going to ask me for a tip you’ll get a tip when you deserve it this is ridiculous 😤😡
Atmosphere: 1
Food: 1
Service: 1
Service is super slow, even on the weekdays. Avoid this location
I'm going to start with Stacy manager of this location, a couple of weeks ago my order was short and Stacy took time to take care of my order, she's a super sweetheart ❤️ and deserves a super raise. Thank you , thank you Stacy and thank you Ihop for having her on your team. I highly recommend this location ,excellent crew service and hospitality, again thank you Stacy we love you!!!!!! See you next time.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered online thinking I would save time. Walked into a dirty restaurant that looks poorly kept. After waiting 5 mins someone finally came to "help" and I waited another 10 minutes before getting my order, 12 minutes past my pick up time. Servers may be good, but the place needs cleaning and needs more organizing.
Atmosphere: 1
Food: 4
Service: 1
Poor customer service
Atmosphere: 1
Service: 1
I went to this ihop because it's close to where I live and I wanted pancakes. We stood at the front waiting for someone to take our order for 20 mins. The guy that DID finally came to take our order walked up no pad eating from a Wendy's bag. He took a "mental note" of our order and walked to the back..we sat there in a restaurant with maybe 4 other tables waiting for almost a hour..they then brought the food totally wrong. I still outta the kindness of my heart also being a server to tip the young man..My total was 41.89 i left him a $5 tip..I woke up to my card being charged $55.89..Now that fact that I tipped what I could and you added extra is beyond me. I then called and got a recording 6 times!!
Don’t go here. You’ll have a 30 minute wait to order food. And they bring you plastic forks to eat with
Atmosphere: 1
Food: 2
Service: 1
Don’t bother! Awful. No tea, ok, no milk, what? And you’re making pancakes. Then we order the crepes with the addition of bananas. Having enjoyed them many times at other ihops. Mistake. They first came out covered in vanilla sauce which they should not have. Second time only banana. No powdered sugar at all. Third time stone cold and the strawberries tasted awful. We complained and they canceled the check but we were starving so traveled 12 miles to another ihop
Atmosphere: 1
Service: 2
Loading...