IHOP

Name: IHOP
Address: 7317 Gaston Ave, Dallas, Texas, 75214, US
Telephone: (972) 520-5449
Price range: $
Rating: 2.3

$ • Breakfast, Burgers, American

Hours:
7317 Gaston Ave, Dallas
(972) 520-5449

Menu Order Online

About IHOP

IHOP offers a mixed dining experience. The service can be inconsistent, with customers sometimes needing to flag down staff for simple requests like water refills. The restaurant is generally clean, and the food is considered good, with options like pancakes, omelets, hamburgers, and even milkshakes. The large, well-lit space may not provide the most private or intimate atmosphere for some customers, but music helps lift spirits. Parking is plentiful and easy to access. During visits, staff like Cody have been very pleasant and quick to serve, even handling multiple roles like greeter and server. However, there have been instances of being short-staffed, which can lead to delays; some customers waited over an hour for their food, which was sometimes warm but not hot. In these cases, management was difficult to find, and refunds were only offered on a card, which took time to process. Despite these issues, positive experiences were noted, especially when the general manager and staff, including Valerie, made efforts to make things right. Some customers have experienced poor service, such as incorrect orders after waiting, or drinks with a weird taste, possibly due to cleaning methods. There are reports of customers seating themselves and noticing staff not paying full attention, including seeing the cook eating while preparing food. Conversely, other visitors have found staff to be friendly and attentive, with servers like Tanzie doing an amazing job, keeping customers updated, and delivering food quickly during busy mornings. Overall, while the service can vary, the restaurant maintains a clean environment with decent food and a lively atmosphere.