If you're looking for a delicious meal, I don't recommend this place! Besides, the service is terrible. I was there around 1 AM on January 1st, 2026, and they didn't even have paper for receipts, so you have to check what they're charging you for! They didn't even take my order properly and gave me an incomplete order. It's the worst fast food restaurant I've ever been to! I don't recommend this place, and the two customer service representatives need to be more professional and treat customers well!
Kelvin Fowler
Fresh and hot, on the spot!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Nenaa Rodriguez
i just left this location and i don’t know who was working drivethru it was a young man with glasses and his hair was a little long but he had the best customer service!!! 10/10 i laughed the entire time i waited for my food !! i was having a really bad night but he made my night a lot better he deserves a raise !!!!
Atmosphere: 5
Food: 5
Service: 5
Michele Brown
The cook just spit in my food!!!! After my food was fixed. She was upset cause I told them at the window I wanted the meal instead of just the burger!! That’s just so nasty and trifling!! I will not be coming here not ever again!!!
Atmosphere: 1
Food: 1
Service: 1
Lola Downz
So it takes 20mins to get your food, and if you forget something you have to drive around again... instead of them ringing you up and bringing your food. Terrible Management. Dont bother, honestly I dont know why I did in the first place
Atmosphere: 1
Service: 1
Jenn Irene Duarte
It really sucks when you have to tell the staff that your ready to still be ignored. Like if they ignore me long enough I'll leave. Very unpleasant. Maybe some else there who actually attends the front.
Atmosphere: 1
Service: 1
Luis Vargas
There hiring and the food is the best
Atmosphere: 5
Food: 5
Service: 5
Mariana C
They serve menu items when ever they want. I asked for popcorn chicken at the drive thru employee Antonio said they didnt have it i checked the jack website menu with their location & its on there so i pull back around ask for his name & confirm that they DONT have it I pull up to the window to ask for the manager she was already there waiting for me putting up which seemed excuses saying sorry they do have it AFTER she heard me ask for her employees name Antonio & i also have a 5 minute recording from when i pulled up the 2nd time & everything she said which was all BS.
Atmosphere: 1
Food: 1
Service: 1
Nena Gordis
This is my favorite location ever!! Super disappointed i got this for a medium size?! Not only that but they were hard like if they had them out for a while!!
Why is it every time my husband and I go to THIS jack in the box their is always items missing from our orders. Yall need to do better.
Atmosphere: 1
Food: 1
Service: 1
Carl Velasquez
I love JNB!!!
Jose Peña
I had a long day at work and since it’s a sketchy area I was expecting subpar service but when I came up to the speaker I was surprised by the amazing service MR angel provided! I ordered the wrong thing and when I came up to the window to try and change instead of getting angry, Mr angel switched it for me immediately and brought out my food in minutes . This man deserves a raise or to work at a more suitable location for his customer service and I’m not sure if I got his name correct but he works at night and runs the drive through!
Ozzy Wolf
Gotta watch out in the drive thru lots of homeless and people with hit you with their car
Ashley Fernandez
it was a 0 , a girl took out card and didint give it back . 02/09/25 at 1 Am in the morning .
Love the breakfast jacks
Atmosphere: 5
Food: 5
Service: 5
If you're looking for a delicious meal, I don't recommend this place! Besides, the service is terrible. I was there around 1 AM on January 1st, 2026, and they didn't even have paper for receipts, so you have to check what they're charging you for! They didn't even take my order properly and gave me an incomplete order. It's the worst fast food restaurant I've ever been to! I don't recommend this place, and the two customer service representatives need to be more professional and treat customers well!
Fresh and hot, on the spot!!!!!!
Atmosphere: 5
Food: 5
Service: 5
i just left this location and i don’t know who was working drivethru it was a young man with glasses and his hair was a little long but he had the best customer service!!! 10/10 i laughed the entire time i waited for my food !! i was having a really bad night but he made my night a lot better he deserves a raise !!!!
Atmosphere: 5
Food: 5
Service: 5
The cook just spit in my food!!!! After my food was fixed. She was upset cause I told them at the window I wanted the meal instead of just the burger!! That’s just so nasty and trifling!! I will not be coming here not ever again!!!
Atmosphere: 1
Food: 1
Service: 1
So it takes 20mins to get your food, and if you forget something you have to drive around again... instead of them ringing you up and bringing your food. Terrible Management. Dont bother, honestly I dont know why I did in the first place
Atmosphere: 1
Service: 1
It really sucks when you have to tell the staff that your ready to still be ignored. Like if they ignore me long enough I'll leave. Very unpleasant. Maybe some else there who actually attends the front.
Atmosphere: 1
Service: 1
There hiring and the food is the best
Atmosphere: 5
Food: 5
Service: 5
They serve menu items when ever they want. I asked for popcorn chicken at the drive thru employee Antonio said they didnt have it i checked the jack website menu with their location & its on there so i pull back around ask for his name & confirm that they DONT have it I pull up to the window to ask for the manager she was already there waiting for me putting up which seemed excuses saying sorry they do have it AFTER she heard me ask for her employees name Antonio & i also have a 5 minute recording from when i pulled up the 2nd time & everything she said which was all BS.
Atmosphere: 1
Food: 1
Service: 1
This is my favorite location ever!! Super disappointed i got this for a medium size?! Not only that but they were hard like if they had them out for a while!!
Restaurantji Recommends
Why is it every time my husband and I go to THIS jack in the box their is always items missing from our orders. Yall need to do better.
Atmosphere: 1
Food: 1
Service: 1
I love JNB!!!
I had a long day at work and since it’s a sketchy area I was expecting subpar service but when I came up to the speaker I was surprised by the amazing service MR angel provided! I ordered the wrong thing and when I came up to the window to try and change instead of getting angry, Mr angel switched it for me immediately and brought out my food in minutes . This man deserves a raise or to work at a more suitable location for his customer service and I’m not sure if I got his name correct but he works at night and runs the drive through!
Gotta watch out in the drive thru lots of homeless and people with hit you with their car
it was a 0 , a girl took out card and didint give it back . 02/09/25 at 1 Am in the morning .
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