Jack in the Box

2204 W Northwest Hwy, Dallas
(214) 351-3104

Recent Reviews

marilyn machiz

Lack of attention.

Queens Review

I usually like JITB because it’s conveniently open 24hours but this last order was terrible! First off I didn’t get the meal size I ordered (ordered a LG but received MD), not only that, my drink was DISGUSTING! Ordered a Dr. Pepper and it tasted like a mix between orange soda and root beer (yuck!).

Food: 1

Leonardo Reyes

Ordered a bacon ultimate and they handed me a double cheeseburger with no bacon, told them about it and got handed two cold pieces of dry bacon.Friend got tacos and they were stale and didn’t taste fresh and had hardly any meat. First time I came here it was great but recently it’s been bad.Response from owner saying to see me again soon? Did they even read my review, I said that they got my food wrong and that it was bad.

Food: 1

Service: 1

Jacob Roberts

Absolutely, horrible customer

Atmosphere: 2

Food: 4

Service: 1

Angela T

First they gave me the wrong sandwiches ask for jelly gave me too but I have four very rude poor customer service when recommend anyone to eat there

Ronny Ong

Apparently still struggling with short staffing because this location will randomly close their dine-in and go drive-thru only in the middle of a normal weekday, but drive-thru service is efficient and courteous. I find this location to be much easier to get in and out of than the one a little farther east on NW Highway.

Atmosphere: 3

Food: 5

Service: 4

Alexander Solorzano

Excelent

Atmosphere: 4

Food: 4

Service: 4

Stephanie Regalado

Fast and easy to order no hassle quiet

Atmosphere: 5

Food: 4

Service: 5

Nicole Glover

My family and I stay right by it and sometimes we like to walk to go places to eat. We came here and their dine in is always closed. They have a time that says 6am-3pm but the inside is never open and I don’t feel like that is fair for the people who don’t have a car. I want to talk to corporate because I’m sure they don’t know how the store is always every single day closed for the inside.

Atmosphere: 1

Service: 1

Serena Tsukino

It's not open 24 hours. If it is, nobody was working or they're lazy as hell at 3am, not bothered. There's a bunch of people in the parking lot though...??

Atmosphere: 1

Food: 1

Service: 1

Esteven Ebaid

First time been here and they said the system is down even though the car in front of me ordered and take their food.

Atmosphere: 1

Food: 1

Service: 1

ERIC MOGENT

I enjoyed my meal as the chicken wrap tasted good. Jack in the Box meal costs are getting higher than usual, I hope they don't price themselves out of the market.

Atmosphere: 4

Food: 4

Service: 4

Roy Harper

Drive thru operator wasn't good...very bland hard to understand and very low. This is the night shift tho...maybe the day crew is way better

Atmosphere: 1

Food: 5

Service: 2

H I

Was served old patty. Drove back through drive thru, as the inside is never ever open. The male asked me, with an attitude, why I wanted a refund. I said the patty is old. He laughed and said it's fresh. I said it's old, I want a refund. He continued to laugh and stare. Extremely ignorant and rude.The patty was not steaming hot, it was flat, hard, and barely warm. I've attached pics.

Atmosphere: 1

Food: 1

Service: 1

Jesus Chavez

Came at 1:43pm on Sunday and it was closed and nobody was

Service: 1

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