Ordered on tha mobile app 1/2/25 for pick up at 7:45 am just to arrive at the store and it be closed. Drive thru have a long line of ppl expecting mobile orders and a signs say open today including website online
wilson calderon
Delicious meals
Atmosphere: 5
Food: 5
Service: 5
Janie V
Ordered 2 jumbo Jack's burgers and I got in a bowl a meat patty. Had to use sliced bread
Atmosphere: 1
Food: 1
Service: 1
Breiona Scott
Didn’t want to serve me at 4:22am told me they where closed with the open sign on
Atmosphere: 1
Service: 1
maria barrera
I passed by at 8am never open the door. Stay waiting there like 5 mins. Never open!
Atmosphere: 1
Service: 1
Gary Wilson
Come to Springfield, Missouri.
Atmosphere: 5
Food: 5
Service: 5
Andrea Williams
I give this place a 0 all across the board. 11-08-2024 at 10:07 pm. I drove threw the drive thru to place an order. The female on the speaker asked me 4 times for my order. I repeated my order 3 times nicely,the fourth time I spoke loud enough for her to understand I am tired of repeating the same thing. If you were not ready to take my order say that. So she rudely wants to yell at the speaker. So I rudely told her off. Now her and her so-called manager wants to refuse service. So I proceeded to cuss at them and told them I don't want their service and move their damn customers out my way and will be gladly to leave. This store needs more training on how to take orders from customers. No need for a customer to repeat their order 4 times. I will be contacting the corporate and making a complaint against this crew. Whoever worked at 10 pm on the drive thru on 11-8-24 I hope your general manager sees this. And that night shift manager complaint will also be against you too...
Moi Payares
Good Night What a Bad Customer Service From Rosie Super annoying about the Drive tup area If she is upset, don't put her there to serve the public because the truth is that it makes people look bad
Atmosphere: 1
Food: 5
Service: 1
Jesus Sánchez
What a bad behavior from Rosie, the night shift cashier, I bought a burger combo and for asking her for change since I didn't eat spicy food, she treated me very badly, terrible service. There must be a lot of attention to the public since we are buying and not asking for things 0/0 Terrible Service
key Renee
Believe all the bad reviews you see…I pulled up around 4 am to place an order thru the drive thru. The lady stated they were closed, me knowing they are 24 hours, I said ma’am what time will y’all open up? She didn’t say anything so I pull around to the 1st window lady back there mopping tried to act Like she didn’t see me so I blew the horn, she looks at me with an attitude and points toward the second window, I guess she was trying to signal me to pull down to the second window…I pull down to the second window as instructed by the lady at the first window no one is at the window…I had to blow my horn for about 3 minutes just for someone to come to the window. The lady comes to window I said ma’am what time do you all open she responds idk the system is down. I am a very understanding person I had no problem With the system being down , the problem comes when I would have been told this originally at the speaker when I asked the first time all this could have been avoided but no I was ignored. Today was the last time I will ever come to this location ever again. Everytime I come the customer service is the absolute worst and I try to overlook it but that’s it for me. They need a wholes new staffing crew here.
The atmosphere was good.The service was okay the food wasn't cold, but it wasn't hot either, but other than that. Great place
Atmosphere: 5
Food: 3
Service: 3
Nancy Zamora
Hours posted on door say they open at 6a. It was 7:53a and doors were closed.
PAULINE RAMOS
I just left. I was not given a receipt which makes me question if they will charge my card with more. That has happened before. Also why ask if you want sauce, which I got a Breakfast burrito , then I didn’t receive any sauce.
Atmosphere: 1
Food: 2
Service: 1
Kimberly Mendoza
Waited in line for 20min and my order was still wrong. I ordered curly fries and did not get that as well as ranch but was told there was none even tho my burger comes with ranch.my order of jalapeño poppers were cold and had a really bad taste to it.
Atmosphere: 1
Food: 1
Service: 1
Maricela Frores35
The most unpleasant thing is that you buy tacos and they don't put sauce in the same way with the potatoes, they should be more careful with the customers, so at least I won't go back, this is the second time they do the same thing to me, very unpleasant.
Ordered on tha mobile app 1/2/25 for pick up at 7:45 am just to arrive at the store and it be closed. Drive thru have a long line of ppl expecting mobile orders and a signs say open today including website online
Delicious meals
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 jumbo Jack's burgers and I got in a bowl a meat patty. Had to use sliced bread
Atmosphere: 1
Food: 1
Service: 1
Didn’t want to serve me at 4:22am told me they where closed with the open sign on
Atmosphere: 1
Service: 1
I passed by at 8am never open the door. Stay waiting there like 5 mins. Never open!
Atmosphere: 1
Service: 1
Come to Springfield, Missouri.
Atmosphere: 5
Food: 5
Service: 5
I give this place a 0 all across the board.
11-08-2024 at 10:07 pm. I drove threw the drive thru to place an order. The female on the speaker asked me 4 times for my order. I repeated my order 3 times nicely,the fourth time I spoke loud enough for her to understand I am tired of repeating the same thing. If you were not ready to take my order say that. So she rudely wants to yell at the speaker. So I rudely told her off. Now her and her so-called manager wants to refuse service. So I proceeded to cuss at them and told them I don't want their service and move their damn customers out my way and will be gladly to leave. This store needs more training on how to take orders from customers. No need for a customer to repeat their order 4 times. I will be contacting the corporate and making a complaint against this crew. Whoever worked at 10 pm on the drive thru on 11-8-24 I hope your general manager sees this. And that night shift manager complaint will also be against you too...
Good Night What a Bad Customer Service From Rosie Super annoying about the Drive tup area If she is upset, don't put her there to serve the public because the truth is that it makes people look bad
Atmosphere: 1
Food: 5
Service: 1
What a bad behavior from Rosie, the night shift cashier, I bought a burger combo and for asking her for change since I didn't eat spicy food, she treated me very badly, terrible service. There must be a lot of attention to the public since we are buying and not asking for things 0/0 Terrible Service
Believe all the bad reviews you see…I pulled up around 4 am to place an order thru the drive thru. The lady stated they were closed, me knowing they are 24 hours, I said ma’am what time will y’all open up? She didn’t say anything so I pull around to the 1st window lady back there mopping tried to act Like she didn’t see me so I blew the horn, she looks at me with an attitude and points toward the second window, I guess she was trying to signal me to pull down to the second window…I pull down to the second window as instructed by the lady at the first window no one is at the window…I had to blow my horn for about 3 minutes just for someone to come to the window. The lady comes to window I said ma’am what time do you all open she responds idk the system is down. I am a very understanding person I had no problem With the system being down , the problem comes when I would have been told this originally at the speaker when I asked the first time all this could have been avoided but no I was ignored. Today was the last time I will ever come to this location ever again. Everytime I come the customer service is the absolute worst and I try to overlook it but that’s it for me. They need a wholes new staffing crew here.
Restaurantji Recommends
The atmosphere was good.The service was okay the food wasn't cold, but it wasn't hot either, but other than that. Great place
Atmosphere: 5
Food: 3
Service: 3
Hours posted on door say they open at 6a. It was 7:53a and doors were closed.
I just left. I was not given a receipt which makes me question if they will charge my card with more. That has happened before. Also why ask if you want sauce, which I got a Breakfast burrito , then I didn’t receive any sauce.
Atmosphere: 1
Food: 2
Service: 1
Waited in line for 20min and my order was still wrong. I ordered curly fries and did not get that as well as ranch but was told there was none even tho my burger comes with ranch.my order of jalapeño poppers were cold and had a really bad taste to it.
Atmosphere: 1
Food: 1
Service: 1
The most unpleasant thing is that you buy tacos and they don't put sauce in the same way with the potatoes, they should be more careful with the customers, so at least I won't go back, this is the second time they do the same thing to me, very unpleasant.
Service: 1
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