Jimmy John's

Name: Jimmy John's
Address: 9003 Garland Rd, Dallas, Texas, 75218, US
Telephone: (469) 899-6721
Price range: $
Rating: 3.7

$ • Sandwich Shops, Fast Food

Hours:
9003 Garland Rd, Dallas
(469) 899-6721

Menu Order Online

About Jimmy John's

Jimmy John's is a restaurant that serves consistently high-quality sandwiches across their locations. The speed of service can vary, with some locations being slower than others. The staff at Jimmy John's can also differ, with some being friendly and others appearing less enthusiastic. However, some customers have had positive experiences with friendly staff and perfect orders. The location and food quality are considered great, with one customer appreciating the care taken by the staff in preparing their sandwich. While music levels can be a bit loud at times, Jimmy John's remains a reliable choice for sandwich lovers.

The manager, Sadie, clearly takes great pride in running this particular location. Customers consistently praise her genuine warmth, kindness, and dedication to ensuring a positive experience. She goes above and beyond, such as offering alternative toppings when a customer's preferred item was unavailable. Sadie's positive energy and personable approach make a significant difference, with one customer noting it's rare to find such genuine customer service.

While the delivery service can sometimes be unreliable, the staff at this Jimmy John's location have demonstrated their commitment to making things right. When a customer's order was delayed, the manager promptly offered to remake the sandwiches or provide a full refund, going "beyond expectations" to address the issue. This level of responsiveness and willingness to make amends, even when the problem was not their fault, has earned the location a strong recommendation from the customer.