My favorite jimmy John’s in Dallas to go to. Great friendly service from the cashiers and workers. Very clean as well.
Atmosphere: 5
Food: 5
Service: 5
Sam M
Do NOT request delivery services from this location. I’ve tried multiple times on multiple days for delivery (THEYVE even done 3rd party delivery) and it’s always over an hour before you get your sandwich.
Today - delivery was 1hr 20min (11:45am - 1:08pm).
Mind you I confirmed when placing the order it wouldn’t be too long and was told it won’t be. Then I called about 35min after the order was placed to followup and was told that it’s already out for delivery and should receive it soon. Called back when it was 1hr 5min and someone else told me it has JUST gone out 2 min ago and I’d receive it in next 10 min.
Also, sandwich wasn’t worth the wait. Ordered 2x lettuce and got barely any lettuce. So I got a vegetarian sandwich with barely any lettuce….🤯🫠
Food: 1
Service: 1
Shreddinupinhere
Sheesh the staff working there today need some training. After I ordered my sandwich I sat down and waited. After a bit I heard someone say Vito, then again a few seconds later. But it’s a sandwich shop, names of sandwiches get thrown around all the time. It wasn’t until I heard “last call for a Vito” that it even registered someone was saying my sandwich was ready. As I walked up to the counter, I hear someone say “guess someone isn’t hungry” while the rest of the staff laughs. And as I’m getting my sandwich they start trash talking customers never listening or paying attention. Everyone in the service industry trash talks customers. But most have the decency to wait until customers are gone and can’t hear them first…
More to the point, did they ever stop to think that if this happens that often, then just maybe, they are the common denominator? Maybe just saying the name of a sandwich in a sandwich shop doesn’t convey the message “your food is ready”? How about “Vito ready at the counter” or literally anything more than just “Vito”.
It’s sad too. Just moved to an office right behind this location and I was stoked to have a Jimmy John’s so close. But they won’t be getting any more of my business.
Atmosphere: 1
Food: 3
Service: 1
Christopher Hillman
Both employees were rude. One was sarcastic.
Atmosphere: 4
Food: 4
Service: 1
Minh bao Hoang gia
The seafood platter was beautifully arranged and delicious.
Matthew Hoover
This is the worst location you can order from. They do not read any of the mobile order instructions and the manager will just says okay and hangs up on you. This location is a joke and the management here are all unwilling to resolve any problems.
Atmosphere: 1
Food: 1
Service: 1
Heather Alcorn
So I placed an order for delivery and the website says we received your order. It allows you to track your order but 50 min later I'm still showing we received your order. Upon reviewing it I see that my address was slightly off so I call the store to try and update and they didn't answer.
Atmosphere: 1
Food: 1
Service: 1
Blessing M
First time impression at Jimmy John’s: cool two guys behind the counter making good sandwiches! They greet with a smile and wait to serve you! I love the clean environment and the food is great. I ordered #7 The Spicy East Coast Italian! It delivered just the right spicy-ness and savory flavors from the salami & capocollo and the flavorful provolone cheese! Get it toasted for that zing to zang 🤣🤗😋🤤
Atmosphere: 5
Food: 5
Service: 5
Kevin Tortolini
The seats are terribly uncomfortable and the Apple Pay doesn’t work, but nobody knows about it not working. The sandwich was also burnt and I waited fifteen minutes.
This would be a zero star review based on the parking situation—valet takes up all the parking spaces when a big comedian like “Gary Owen” is in town. But the staff was patient and friendly and my sandwiches were good 🫶🏽
Atmosphere: 5
Food: 5
Service: 5
Kris
This would be a zero star review based on the parking situation—valet takes up all the parking spaces when a big comedian like “Gary Owen” is in town. But the staff was patient and friendly and my sandwiches were good 🫶🏽
Dave R
My favorite sandwiches!
Atmosphere: 4
Food: 5
Service: 5
Ryan K
Special shoutout to the AM team on 4/29/25! I was in a bind and ended up having to place a last minute large catering bundle for 30 people at 10am for an 11am pickup. They came through and the client was very satisfied with the short turnaround time. Thank you!
Covington Pointe
NIck who says he is the Manager supposedly is the worst manager I have ever dealt with. I ordered a combo that included chips and a drink. I added a pickle and a cookie. The moment I received the order I noticed that it had the wrong unit number so I called back. Then the person who added the correct drop off location let me know he would contact the driver. He did. When I got my food the order was missing the sea salt vinegar chips. I called to the location and they said that they would send them to me or give me credit for 3$. Then after a while of no one dropping them off, I called back. A different person/manager answered and refused to send the chips to me and then proceeded to hang up on me. No courtesy call and no chips. This is ridiculous! Don't order from this location because they do not honor their word or accommodate the customer. I felt horrible and scammed. I know what I selected and the manager just did not care to make this right. Horrible experience and the sandwich was horrible too!
Awesome people, better service, superb SANDWICHS
Atmosphere: 5
Food: 5
Service: 5
My favorite jimmy John’s in Dallas to go to. Great friendly service from the cashiers and workers. Very clean as well.
Atmosphere: 5
Food: 5
Service: 5
Do NOT request delivery services from this location. I’ve tried multiple times on multiple days for delivery (THEYVE even done 3rd party delivery) and it’s always over an hour before you get your sandwich.
Today - delivery was 1hr 20min (11:45am - 1:08pm).
Mind you I confirmed when placing the order it wouldn’t be too long and was told it won’t be. Then I called about 35min after the order was placed to followup and was told that it’s already out for delivery and should receive it soon. Called back when it was 1hr 5min and someone else told me it has JUST gone out 2 min ago and I’d receive it in next 10 min.
Also, sandwich wasn’t worth the wait. Ordered 2x lettuce and got barely any lettuce. So I got a vegetarian sandwich with barely any lettuce….🤯🫠
Food: 1
Service: 1
Sheesh the staff working there today need some training. After I ordered my sandwich I sat down and waited. After a bit I heard someone say Vito, then again a few seconds later. But it’s a sandwich shop, names of sandwiches get thrown around all the time. It wasn’t until I heard “last call for a Vito” that it even registered someone was saying my sandwich was ready. As I walked up to the counter, I hear someone say “guess someone isn’t hungry” while the rest of the staff laughs. And as I’m getting my sandwich they start trash talking customers never listening or paying attention. Everyone in the service industry trash talks customers. But most have the decency to wait until customers are gone and can’t hear them first…
More to the point, did they ever stop to think that if this happens that often, then just maybe, they are the common denominator? Maybe just saying the name of a sandwich in a sandwich shop doesn’t convey the message “your food is ready”? How about “Vito ready at the counter” or literally anything more than just “Vito”.
It’s sad too. Just moved to an office right behind this location and I was stoked to have a Jimmy John’s so close. But they won’t be getting any more of my business.
Atmosphere: 1
Food: 3
Service: 1
Both employees were rude. One was sarcastic.
Atmosphere: 4
Food: 4
Service: 1
The seafood platter was beautifully arranged and delicious.
This is the worst location you can order from. They do not read any of the mobile order instructions and the manager will just says okay and hangs up on you. This location is a joke and the management here are all unwilling to resolve any problems.
Atmosphere: 1
Food: 1
Service: 1
So I placed an order for delivery and the website says we received your order. It allows you to track your order but 50 min later I'm still showing we received your order. Upon reviewing it I see that my address was slightly off so I call the store to try and update and they didn't answer.
Atmosphere: 1
Food: 1
Service: 1
First time impression at Jimmy John’s: cool two guys behind the counter making good sandwiches! They greet with a smile and wait to serve you! I love the clean environment and the food is great. I ordered #7 The Spicy East Coast Italian! It delivered just the right spicy-ness and savory flavors from the salami & capocollo and the flavorful provolone cheese! Get it toasted for that zing to zang 🤣🤗😋🤤
Atmosphere: 5
Food: 5
Service: 5
The seats are terribly uncomfortable and the Apple Pay doesn’t work, but nobody knows about it not working. The sandwich was also burnt and I waited fifteen minutes.
Restaurantji Recommends
This would be a zero star review based on the parking situation—valet takes up all the parking spaces when a big comedian like “Gary Owen” is in town. But the staff was patient and friendly and my sandwiches were good 🫶🏽
Atmosphere: 5
Food: 5
Service: 5
This would be a zero star review based on the parking situation—valet takes up all the parking spaces when a big comedian like “Gary Owen” is in town. But the staff was patient and friendly and my sandwiches were good 🫶🏽
My favorite sandwiches!
Atmosphere: 4
Food: 5
Service: 5
Special shoutout to the AM team on 4/29/25! I was in a bind and ended up having to place a last minute large catering bundle for 30 people at 10am for an 11am pickup. They came through and the client was very satisfied with the short turnaround time. Thank you!
NIck who says he is the Manager supposedly is the worst manager I have ever dealt with. I ordered a combo that included chips and a drink. I added a pickle and a cookie. The moment I received the order I noticed that it had the wrong unit number so I called back. Then the person who added the correct drop off location let me know he would contact the driver. He did. When I got my food the order was missing the sea salt vinegar chips. I called to the location and they said that they would send them to me or give me credit for 3$. Then after a while of no one dropping them off, I called back. A different person/manager answered and refused to send the chips to me and then proceeded to hang up on me. No courtesy call and no chips. This is ridiculous! Don't order from this location because they do not honor their word or accommodate the customer. I felt horrible and scammed. I know what I selected and the manager just did not care to make this right. Horrible experience and the sandwich was horrible too!
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