OMG! Ryan is the best. Work ethic and customer service is unmatched. My daughter and I came in to get lunch. We were welcomed in and provided the best service. Ryan knew exactly what I wanted and made sure that our food was made with perfection. Ryan is most definitely the example of what customer service should be at every Jimmy John’s HANDS DOWN! Love coming to this location 🥰
Atmosphere: 5
Food: 5
Service: 5
Laurence Loiselle
This location is not up to Jimmy John’s standards. We order from there because it’s the closest location but it sucks. Doesn’t matter what you customize, you get whatever they feel like giving you. They are extremely slow when you order on the app. Order ahead? Doesn’t matter, you’ll wait when you get there! How long does it take to make 2 sandwiches incorrectly? 30+ minutes apparently.
Viewed In Time
Sandwich was fresh! The new assistant manager Ryan customer service was great!
Atmosphere: 5
Food: 5
Service: 5
james f
Best costumer service and the sandwich 10/10
Atmosphere: 5
Food: 5
Service: 5
kevin york
Hit or miss on quality. It is fast food after all.
Atmosphere: 4
Food: 3
Service: 4
Semyon Losmakov
I like this JJ! Every time I’m missing the lunch at work and I need something fast, I simply order smth via their app it is usually ready within minutes! Today I ordered #12 and it was amazing!
Atmosphere: 5
Food: 5
Service: 5
Casandra
Great sandwiches and pickles for a quick on the go dinner.
B B
J.R. saved the day! Im a regular customer and ordered the wrong sandwich my last visit and was disappointed. He helped me pick my food based on what i simply explained today. He was definitely a big help and made me continue to be a weekly customer
Atmosphere: 5
Food: 5
Service: 5
Henry B
J.R. saved the day! Im a regular customer and ordered the wrong sandwich my last visit and was disappointed. He helped me pick my food based on what i simply explained today. He was definitely a big help and made me continue to be a weekly customer
Atmosphere: 5
Food: 5
Service: 5
Emma Bajek
Ordered a sandwich at 1:08PM and didn't receive my order until 2PM. Attempted to call the shop and could not get ahold of anyone via phone. This is the second time I have ordered from here and it has taken almost an hour to get my order.
The white and black , police confidential informant, chronic disturbers of the peace guests in rm 204 and 302 of Mainstay hotel stand outside this place to stalk Mexican males from that hotel driving east on Beltline to Whole Foods, where they are planning an acid attack on them
Conley Pruss
I made an online order for two giant sandwich and when I opened the bag at my hotel, it was two regulars so I wasted about 20 something dollars
Kelly Escobedo
Staff was rude. Came here at 9:10 the staff was ignoring my mom. They got the order wrong and still charged me extra. Horrible staff.
Atmosphere: 1
Food: 1
Service: 1
Joaquin Soto
Anytime we order delivery it takes over an hour and half not worth the wait or money
Atmosphere: 1
Food: 1
Service: 1
Melissa An
Today at 7:45pm I walked into an empty store. No one in sight. I was looking to pick up my order and I called over and over again for help and was left with no reply. Products left out and door wide open. So much time went on I went to Zalat pizza next door to ask if they knew if anyone worked there. To then have the employee named “Antonay” (women) finally surface to immediately approach with an abrasive attitude.Handled our food with anger and handed me a bag to then tell me when I asked if anyone else is able to help in the future such as other employees and she said she works alone and was able to spend over 15 minutes in the bathroom and then told me to “F Off an leave” and continued to use profanity and mocked my asks of why I sat there so long alone in a store where anything can happen. But she continued to flip me off, tell me to leave with various profanity and all I wanted was the common courtesy of an I’m sorry for leaving the floor unattended so long. She cared less that there was a camera in front of her the entire time. I was continuously told to get the f out and so on. I finally left in shock concerned for what she may have also done to our food. I hope corporate also see this. When I said this would risk her job she smiled and said she’d hope so. Sad.
OMG! Ryan is the best. Work ethic and customer service is unmatched. My daughter and I came in to get lunch. We were welcomed in and provided the best service. Ryan knew exactly what I wanted and made sure that our food was made with perfection. Ryan is most definitely the example of what customer service should be at every Jimmy John’s HANDS DOWN! Love coming to this location 🥰
Atmosphere: 5
Food: 5
Service: 5
This location is not up to Jimmy John’s standards. We order from there because it’s the closest location but it sucks. Doesn’t matter what you customize, you get whatever they feel like giving you. They are extremely slow when you order on the app. Order ahead? Doesn’t matter, you’ll wait when you get there! How long does it take to make
2 sandwiches incorrectly? 30+ minutes apparently.
Sandwich was fresh! The new assistant manager Ryan customer service was great!
Atmosphere: 5
Food: 5
Service: 5
Best costumer service and the sandwich 10/10
Atmosphere: 5
Food: 5
Service: 5
Hit or miss on quality. It is fast food after all.
Atmosphere: 4
Food: 3
Service: 4
I like this JJ! Every time I’m missing the lunch at work and I need something fast, I simply order smth via their app it is usually ready within minutes! Today I ordered #12 and it was amazing!
Atmosphere: 5
Food: 5
Service: 5
Great sandwiches and pickles for a quick on the go dinner.
J.R. saved the day! Im a regular customer and ordered the wrong sandwich my last visit and was disappointed. He helped me pick my food based on what i simply explained today. He was definitely a big help and made me continue to be a weekly customer
Atmosphere: 5
Food: 5
Service: 5
J.R. saved the day! Im a regular customer and ordered the wrong sandwich my last visit and was disappointed. He helped me pick my food based on what i simply explained today. He was definitely a big help and made me continue to be a weekly customer
Atmosphere: 5
Food: 5
Service: 5
Ordered a sandwich at 1:08PM and didn't receive my order until 2PM. Attempted to call the shop and could not get ahold of anyone via phone. This is the second time I have ordered from here and it has taken almost an hour to get my order.
Restaurantji Recommends
The white and black , police confidential informant, chronic disturbers of the peace guests in rm 204 and 302 of Mainstay hotel stand outside this place to stalk Mexican males from that hotel driving east on Beltline to Whole Foods, where they are planning an acid attack on them
I made an online order for two giant sandwich and when I opened the bag at my hotel, it was two regulars so I wasted about 20 something dollars
Staff was rude. Came here at 9:10 the staff was ignoring my mom. They got the order wrong and still charged me extra. Horrible staff.
Atmosphere: 1
Food: 1
Service: 1
Anytime we order delivery it takes over an hour and half not worth the wait or money
Atmosphere: 1
Food: 1
Service: 1
Today at 7:45pm I walked into an empty store. No one in sight. I was looking to pick up my order and I called over and over again for help and was left with no reply. Products left out and door wide open. So much time went on I went to Zalat pizza next door to ask if they knew if anyone worked there. To then have the employee named “Antonay” (women) finally surface to immediately approach with an abrasive attitude.Handled our food with anger and handed me a bag to then tell me when I asked if anyone else is able to help in the future such as other employees and she said she works alone and was able to spend over 15 minutes in the bathroom and then told me to “F Off an leave” and continued to use profanity and mocked my asks of why I sat there so long alone in a store where anything can happen. But she continued to flip me off, tell me to leave with various profanity and all I wanted was the common courtesy of an I’m sorry for leaving the floor unattended so long. She cared less that there was a camera in front of her the entire time. I was continuously told to get the f out and so on. I finally left in shock concerned for what she may have also done to our food. I hope corporate also see this. When I said this would risk her job she smiled and said she’d hope so. Sad.
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