Jimmy John's

18152 Preston Rd #3, Dallas
(972) 964-1900

Recent Reviews

Ron Foster

Great Sandwich! Store was slow bit it took awhile to order. There was only a new associate in training at the counter and he had to wait for another associate to return to take my order. He said he did not know how to operate the register yet.

Atmosphere: 3

Food: 5

Service: 3

Coyo Stormcaller

Clean and fast, good location.Vegetarian options: Not a huge selection specifically for vegetarians, but its easy to choose vegetarian while in a party with non-vegetarians.Dietary restrictions: You will need to be clear, but they will switch out with clean knives and cutting boards and put down sterile deli paper to accomodate for allergies and religious prohibitions.Parking: There's a dining patio and the shopping center is nice.Wheelchair accessibility: Handicapped parking spots and wheelchair ramps available.

Atmosphere: 4

Food: 4

Service: 5

Suzanne Finan

Rudest customer experience I’ve ever had. Do not give them your money!

Atmosphere: 1

Food: 1

Service: 1

Suzanne F.

I cannot begin to express the rudeness I experienced just now at the local Jimmy John's. I was treating my daughter to a sub after school and we were the only customers inside the Far North Dallas location. The young woman who waited on me glared at me the minute I approaced the counter. While I was ordering she mocked me, rolled her eyes and acted upset when I asked a question about what came with the order. She then slammed my sub down on the counter and walked away mumbling under her breath. As a former customer service worker myself, I always treat people with respect and kindness in this industry. I was so taken back by my treatment I was speechless and had to walk outside. I am very sad that this business represents Far North Dallas. As a 15 year resident I will make sure to spread the word not to give this Jimmy John's business if they continue to hire these individuals.

Chris “Chris”

James took my order and two other ladies were there assisting a massive order. Great music was playing, place was clean, and the personalities each of them had was amazing. As we all know the food is made quickly so you have like two minutes of conversation or less. In that time I had a blast. If management is reading these comments, they should review who worked on Wednesday June 7th at 8pm and later as the team there is awesome.Parking: Lots of parking spaces as they do delivery and make sandwiches quickly.

Atmosphere: 5

Food: 5

Service: 5

Chris

James took my order and two other ladies were there assisting a massive order. Great music was playing, place was clean, and the personalities each of them had was amazing. As we all know the food is made quickly so you have like two minutes of conversation or less. In that time I had a blast. If management is reading these comments, they should review who worked on Wednesday June 7th at 8pm and later as the team there is awesome.Parking: Lots of parking spaces as they do delivery and make sandwiches quickly.

Andrew Rossetti

Dude couldn't even put hit phone down to take my order. Continued to play his game on his phone while taking my order. 0 eye contact. Just strange behavior.

Atmosphere: 1

Food: 4

Service: 1

Jessica M.

I ordered the Vito unwhich (without bread) and it was SO good! This will be my new go to for lunch. Delicious

Q V

I always order my sandwiches from this location. The people at this location are very nice. I am been getting the Italian sub from them is really good. I also tried another one. It’s really good as well. Very friendly and super nice I would definitely recommend this location.

Jazmine Gooden

Got the JJ Gargantuan. Watched the worker make it and didn't see oil and vinegar nor oregano and basil added. Asked her thinking that I may have missed it and she told me that it was. Got home and it was not. Wouldn't have been as big of a deal if I wasn't lied to. Very annoying.

Jazmine G.

Got the JJ Gargantuan. Watched the worker make it and didn't see oil and vinegar nor oregano and basil added. Asked her thinking that I may have missed it and she told me that it was. Got home and it was not. Wouldn't have been as big of a deal if I wasn't lied to. Very annoying.

Brittney Walker

JJs is my go-to lunch while WFH. They got some for real freaky fast delivery, EVEN DURING THE TEXAS ICE STORM! I have literally NEVER received an incorrect order or sandwich. The sandwich’s taste fresh and delicious! Their customer service is great whenever I call or have gone inside in the past, the interior always looks clean and organized. 10/10 would recommend because let’s be real, $15 for a full meal (including tip) for delivery and almost always arrives within 30 minutes…. TAKE MY MONEY YALLVegetarian options: Veggie sandwich available and customizations available.Parking: Plenty of parking at this locationDietary restrictions: Ability to customize all sandwiches

Aumaya Vernon

I don't like being treated like a thief for sub-par sandwiches. She was being extra with checking my cash I gave her. Last time I'll be here. Should've just gone subway. They're friendlier.

Dustin G.

Missed the meat. Ordered sandwiches for the family and this Jimmy John's missed the meat on my sandwich.

Mike Silvestre

Has taken already almost an hour for a 1 sandwich delivery. I get that stuff happens but come on! Don't advertise "freaky fast" if you can't follow it. Have never had a problem with other locations before.

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