Dear Jimmy John’s please update your hours of operation online. You are near several hospitals where people have limited options and off of major intersections. The last thing someone wants to do is go to all 3 locations for them to all close at 9pm and not 10pm. And each location saying the other location is open until 10pm. Very frustrating.
John McGinnis
Fast, good and not too much. Perfect
Atmosphere: 5
Food: 5
Service: 5
Pop Rents
I had a very concerning experience at this Jimmy John’s location. When I pulled into the drive-thru with my children, the employee taking my order was audibly frustrated the entire time I was ordering. She was huffing and puffing the entire time and she also sighed so loudly and was very dismissive.
I asked to speak with a manager, and she then told me she was the manager but did so while raising her voice at me. This is the 2nd time within a week this happened and decided to speak up the 2nd time. The situation escalated to the point where she leaned halfway out of the drive-thru window and aggressively told me to “pull up,” which was clearly an attempt to start a confrontation after screaming at me the entire time. At the end she did not help me. This behavior was extremely unprofessional, intimidating, and unacceptable — especially with customers, and especially with children present.
I normally enjoy Jimmy John’s, but this experience left me shocked and uncomfortable. I strongly encourage upper management to review the conduct at this location, as no customer should ever feel threatened when simply trying to order food especially if this is a “manager” leading the location.
Service: 1
Tonya Enis
Always friendly
Atmosphere: 5
Food: 5
Service: 5
Kash Isai
The drinks were garnished nicely.
Matthew Langworthy
I’ve been eating at Jimmy Johns for roughly 25 years now. This is one of the better stores, although I’ve never really had a many negative experience at any one of the many stores. I inadvertently ordered the Italian nightclub when I meant to order the spicy East Coast, and the very nice young men Alex & Victor gave me a side of the cherry peppers that my sandwich had been missing because I put it in the wrong order. They made the sandwich exactly the way I liked it, just like they would make it in an Italian deli in the northeast, which to me is perfection, and the reason why I believe that Jimmy Johns is above and beyond the best chain sub sandwich shop.. Very positive experience once again at this store.
Now, as for the music this by no means is going to affect my five star review because music is far less important than the actual food and service provided. Now, I realize I’m kind of old at 54 being an old rock ‘n’ roll guy, however, part of the allure of Jimmy Johns aside from having awesome sandwiches, and cool clever little signage throughout their locations, is the old school classic rock ‘n’ roll that almost every Jimmy Johns restaurant has been playing since I’ve been going. It’s fitting for JJ’s. I don’t recall a restaurant not playing rock music that is so fitting to the whole Jimmy Johns persona . This particular location was playing, I’m guessing 21st century pop / club music that was just dreadful lol. But again, maybe not for somebody who’s 20 something, but for a dude that’s been eating a JJ’s for 25-ish years since his 20s that classic rock music was most definitely missed at this location. This pop / club-like music is not fitting for Jimmy Johns in my humble opinion. Not a deal killer, not really that relevant, but just something I wanted to add for management to consider. I get it, most people hit the drive-through so it’s not even relevant, but I like to take the time to sit in the restaurant to enjoy my food. Still, five stars all the way! …
Atmosphere: 3
Food: 5
Service: 5
PJ PJ
The drive thru doesn't have a digital menu so you can’t see the price break down, be aware they will try and over charge you…….
Atmosphere: 1
Food: 1
Service: 1
Diosa Baybe
We came from Austin, and the Hispanic looking lady at night was so helpful she chatted us down the entire time we were waiting she was super sweet and kind ..I enjoyed our sandwich , she also made sure my wife was happy by her being on a strict diet she knew exactly what she needed..thanks we will be back when we are back in town..
Atmosphere: 3
Food: 5
Service: 5
Sommer Molina
Service was mind blowing quick today! Thanks JJ’s!!
Atmosphere: 5
Food: 5
Service: 5
Priscilla Nguyen
We ordered to Vito’s which is hard to mess up. Our order was wrong and the sandwiches were thrown together with the meat and cheese falling out. It was at 10:39am with no customers so being is a rush was no excuse.
I don’t know the name of the guy at the drive through; he was a bigger, bearded guy and he was so friendly and helpful! Food was great as usual.
Atmosphere: 5
Food: 5
Service: 5
Samuel Brown
If they are busy, move on. The food is really good, service is good, place is kept clean. The problem is when they are busy, someone can pick-up your order and leave you standing there waiting for your sandwich, so if you are in a hurry and they are busy keep looking.
Atmosphere: 5
Food: 5
Service: 3
Marco Pompey
They’re so worried about getting the orders finished that they didn’t even get my order right. Didn’t even finish placing my order and I’m watching the chick get upset when I said I wanted my sandwich toasted. Like let me get my order all the way out before you start making it. Just overall will not be going back
Jasmine
Got a togo totally tuna and it came out just right and fast! Their tuna salad is always so good (if that’s your thing)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna Salad
N.E. Bowman
Order food on the app at 9:30 am. Requested to be at my place of business between 11:15-11:30. At 11:50 I called and they said “they’re short a driver and they’ll check the status and get back to me.” Arrived at 11:52. Now I have 8 minutes to eat. Thanks Jimmy John’s.
Dear Jimmy John’s please update your hours of operation online. You are near several hospitals where people have limited options and off of major intersections. The last thing someone wants to do is go to all 3 locations for them to all close at 9pm and not 10pm. And each location saying the other location is open until 10pm. Very frustrating.
Fast, good and not too much. Perfect
Atmosphere: 5
Food: 5
Service: 5
I had a very concerning experience at this Jimmy John’s location. When I pulled into the drive-thru with my children, the employee taking my order was audibly frustrated the entire time I was ordering. She was huffing and puffing the entire time and she also sighed so loudly and was very dismissive.
I asked to speak with a manager, and she then told me she was the manager but did so while raising her voice at me. This is the 2nd time within a week this happened and decided to speak up the 2nd time. The situation escalated to the point where she leaned halfway out of the drive-thru window and aggressively told me to “pull up,” which was clearly an attempt to start a confrontation after screaming at me the entire time. At the end she did not help me. This behavior was extremely unprofessional, intimidating, and unacceptable — especially with customers, and especially with children present.
I normally enjoy Jimmy John’s, but this experience left me shocked and uncomfortable. I strongly encourage upper management to review the conduct at this location, as no customer should ever feel threatened when simply trying to order food especially if this is a “manager” leading the location.
Service: 1
Always friendly
Atmosphere: 5
Food: 5
Service: 5
The drinks were garnished nicely.
I’ve been eating at Jimmy Johns for roughly 25 years now. This is one of the better stores, although I’ve never really had a many negative experience at any one of the many stores. I inadvertently ordered the Italian nightclub when I meant to order the spicy East Coast, and the very nice young men Alex & Victor gave me a side of the cherry peppers that my sandwich had been missing because I put it in the wrong order. They made the sandwich exactly the way I liked it, just like they would make it in an Italian deli in the northeast, which to me is perfection, and the reason why I believe that Jimmy Johns is above and beyond the best chain sub sandwich shop.. Very positive experience once again at this store.
Now, as for the music this by no means is going to affect my five star review because music is far less important than the actual food and service provided. Now, I realize I’m kind of old at 54 being an old rock ‘n’ roll guy, however, part of the allure of Jimmy Johns aside from having awesome sandwiches, and cool clever little signage throughout their locations, is the old school classic rock ‘n’ roll that almost every Jimmy Johns restaurant has been playing since I’ve been going. It’s fitting for JJ’s. I don’t recall a restaurant not playing rock music that is so fitting to the whole Jimmy Johns persona . This particular location was playing, I’m guessing 21st century pop / club music that was just dreadful lol. But again, maybe not for somebody who’s 20 something, but for a dude that’s been eating a JJ’s for 25-ish years since his 20s that classic rock music was most definitely missed at this location. This pop / club-like music is not fitting for Jimmy Johns in my humble opinion. Not a deal killer, not really that relevant, but just something I wanted to add for management to consider. I get it, most people hit the drive-through so it’s not even relevant, but I like to take the time to sit in the restaurant to enjoy my food. Still, five stars all the way! …
Atmosphere: 3
Food: 5
Service: 5
The drive thru doesn't have a digital menu so you can’t see the price break down, be aware they will try and over charge you…….
Atmosphere: 1
Food: 1
Service: 1
We came from Austin, and the Hispanic looking lady at night was so helpful she chatted us down the entire time we were waiting she was super sweet and kind ..I enjoyed our sandwich , she also made sure my wife was happy by her being on a strict diet she knew exactly what she needed..thanks we will be back when we are back in town..
Atmosphere: 3
Food: 5
Service: 5
Service was mind blowing quick today! Thanks JJ’s!!
Atmosphere: 5
Food: 5
Service: 5
We ordered to Vito’s which is hard to mess up. Our order was wrong and the sandwiches were thrown together with the meat and cheese falling out. It was at 10:39am with no customers so being is a rush was no excuse.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
I don’t know the name of the guy at the drive through; he was a bigger, bearded guy and he was so friendly and helpful! Food was great as usual.
Atmosphere: 5
Food: 5
Service: 5
If they are busy, move on. The food is really good, service is good, place is kept clean. The problem is when they are busy, someone can pick-up your order and leave you standing there waiting for your sandwich, so if you are in a hurry and they are busy keep looking.
Atmosphere: 5
Food: 5
Service: 3
They’re so worried about getting the orders finished that they didn’t even get my order right. Didn’t even finish placing my order and I’m watching the chick get upset when I said I wanted my sandwich toasted. Like let me get my order all the way out before you start making it. Just overall will not be going back
Got a togo totally tuna and it came out just right and fast!
Their tuna salad is always so good (if that’s your thing)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna Salad
Order food on the app at 9:30 am. Requested to be at my place of business between 11:15-11:30. At 11:50 I called and they said “they’re short a driver and they’ll check the status and get back to me.”
Arrived at 11:52. Now I have 8 minutes to eat. Thanks Jimmy John’s.
Loading...