The $10 menu rocks, this is the best thing ever. Thanks Jimmy John’s
Atmosphere: 5
Food: 5
Service: 5
Excuse Me
Amazingly clean store! Dee-Dee, Felisha and Paul were so friendly with beautiful smiles and hi energy. Cleaning, stocking, making Jimmy John’s famous while having the best customer service we’ve ever experienced. I love this place and will be back!
Atmosphere: 5
Food: 5
Service: 5
Tori Wells
Miecy and Sam This is the cleanest jimmy John's I have ever been inside of Miecy and Sam were the employees working and they were amazing
Atmosphere: 5
Food: 5
Service: 5
Gabriel
Tip extortion. Keep an eye on the employees as they make your sandwich. Your health is at stake.
caro cravens
An man called li was amazing!
Atmosphere: 5
Food: 5
Service: 5
Kelly Michelle Washington
I had a special request and Keke exceeded my expectations. I ordered a salami garlic herb wrap with all the veggies minus the meat!!! Strange order (I KNOW) Keke put so much love into my wrap I swore it was meat on it! It was absolutely delicious thank you... I am now a huge fan of JJ's
Atmosphere: 4
Food: 5
Service: 5
melissa newman
Just can't get service at the location on Hillcrest. Walk in, stand there for 10 minutes while the employee is over in the corner slicing meat. He sees me standing there. No other customers. Unfortunately the server just does not want to bother. I get that hiring is a real challenge right now, and if it continues your restaurant will lose money.
Christopher Mathis
Totally botched the order. They missed every add/sub that I selected and forgot one of the bags of chips I ordered. This isn’t rocket science… get better. Never coming back to this location.
John
Sandwich was good just like every other Jimmy John’s. Picked up in store.
I've been going to Jimmy Johns for almost 20 years. Everywhere else is not nearly as stingy with the extra meat.
Jeff De La Torre
So this is a complicated mess...Ordered two sandwiches online today...I used my Birthday free sandwich promo...when I showed up there was only one bag with one sandwich...I explained to the staff that I was missing part of my order and showed them my receipt in my email...the man working with me took my phone to the Manager to show him what I had ordered...I heard the manager in the background say "I'm not giving him a free sandwich"...So I was forced to place a new order and pay for another sandwich...I warned them that this would lead to a bad review and they did not seem to care...I can't stress how awful this customer service was...my blood was literally boiling over a $9 sandwich...30 minutes later they called me and apologized for making a mistake...apparently my order was split between web pick up & regular pick up...I don't really understand the difference...I want to thank the young man Michael who was trying to help me resolve this...You could tell Michael wanted to do the right thing approaching the manager multiple times hoping for a more effective resolution...
Reigna S
The lady argued me down about how she was allowed to make my sandwich and wouldn't even try to listen or make me the customer satisfied. Just poor customer service.
Great team. Mr. Daniel is the best!!!
Atmosphere: 5
Food: 5
Service: 5
The $10 menu rocks, this is the best thing ever. Thanks Jimmy John’s
Atmosphere: 5
Food: 5
Service: 5
Amazingly clean store! Dee-Dee, Felisha and Paul were so friendly with beautiful smiles and hi energy. Cleaning, stocking, making Jimmy John’s famous while having the best customer service we’ve ever experienced. I love this place and will be back!
Atmosphere: 5
Food: 5
Service: 5
Miecy and Sam
This is the cleanest jimmy John's I have ever been inside of Miecy and Sam were the employees working and they were amazing
Atmosphere: 5
Food: 5
Service: 5
Tip extortion. Keep an eye on the employees as they make your sandwich. Your health is at stake.
An man called li was amazing!
Atmosphere: 5
Food: 5
Service: 5
I had a special request and Keke exceeded my expectations. I ordered a salami garlic herb wrap with all the veggies minus the meat!!! Strange order (I KNOW) Keke put so much love into my wrap I swore it was meat on it! It was absolutely delicious thank you... I am now a huge fan of JJ's
Atmosphere: 4
Food: 5
Service: 5
Just can't get service at the location on Hillcrest. Walk in, stand there for 10 minutes while the employee is over in the corner slicing meat. He sees me standing there. No other customers. Unfortunately the server just does not want to bother. I get that hiring is a real challenge right now, and if it continues your restaurant will lose money.
Totally botched the order. They missed every add/sub that I selected and forgot one of the bags of chips I ordered. This isn’t rocket science… get better. Never coming back to this location.
Sandwich was good just like every other Jimmy John’s. Picked up in store.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Kristy with a K made my whole day
Atmosphere: 5
Food: 5
Service: 5
Best customer service✊?✊?✊?
I've been going to Jimmy Johns for almost 20 years. Everywhere else is not nearly as stingy with the extra meat.
So this is a complicated mess...Ordered two sandwiches online today...I used my Birthday free sandwich promo...when I showed up there was only one bag with one sandwich...I explained to the staff that I was missing part of my order and showed them my receipt in my email...the man working with me took my phone to the Manager to show him what I had ordered...I heard the manager in the background say "I'm not giving him a free sandwich"...So I was forced to place a new order and pay for another sandwich...I warned them that this would lead to a bad review and they did not seem to care...I can't stress how awful this customer service was...my blood was literally boiling over a $9 sandwich...30 minutes later they called me and apologized for making a mistake...apparently my order was split between web pick up & regular pick up...I don't really understand the difference...I want to thank the young man Michael who was trying to help me resolve this...You could tell Michael wanted to do the right thing approaching the manager multiple times hoping for a more effective resolution...
The lady argued me down about how she was allowed to make my sandwich and wouldn't even try to listen or make me the customer satisfied. Just poor customer service.
Atmosphere: 3
Food: 3
Service: 1
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