I recently ordered takeout via Uber Eats from this Thai restaurant, and unfortunately, the experience did not meet expectations. The prices were significantly higher compared to other Thai food options, but the quality, portion sizes, and authenticity of the dishes fell short. The Thai dishes lacked depth and authenticity, deviating from traditional recipes, while the advertised Angus beef steak was particularly disappointing—dry, thin, and resembling lower-quality tenderloin rather than Angus. Portions were notably small, especially for the high prices, making the meal feel overpriced and underwhelming. For the cost, I expected larger portions and higher-quality, authentic ingredients. Improvements in portion sizes, ingredient quality, and flavor profiles are necessary to justify the premium pricing and satisfy customers seeking an authentic Thai dining experience.
Atmosphere: 5
Food: 2
Service: 5
Connie Lee
We came here cause Nara Smith said it was her favorite. This place is very pretty and the staff is nice, however the food was not it. We got the Appetizer Trio, Tom Yum, Pad See Ew, Pad Thai and Massaman Curry. The trio was okay, the crab avocado roll was best. We had a bug in our Tom Yum. (New soup was great though) Pad thai was too sweet. Pad See ew was so pale, no flavor. Massaman was the best out of what we got. Will definitely not be coming again
Atmosphere: 5
Food: 2
Service: 5
Cheryl Williams
Parking: Scan at the front desk and parking is free.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crispy Spring Rolls
Sangbe Jean Marc
Honestly avoid the E-scan classic on the menu… it is dry. No sauce, you are actually paying for the grilled meet. Only few strips. I enjoyed the drink. The idea of adding peppercorns is insane love it. The fried rice and the curry is surely something to try. Look wonderful. The menu is affordable
Atmosphere: 4
Food: 3
Service: 3
Uncontainer
Young ladies working here are very inconsiderate. They were standing in the corner gossiping instead of minding to the delivery drivers waiting on the food. These drivers get paid per job, not per hour.
Atmosphere: 1
Food: 5
Service: 1
Daniel
Love the food, but God awful service. Set in their cocktail area 15 mins and no one came to service me. Move to the bar and nobody thought It was worth cleaning so did It myself. Waited 5 mins to see if I’d be acknowledged nothing. Decided to just order a drink and my food to go. Time to find a new Thai spot. I don’t see anyone else getting this service.
Atmosphere: 3
Food: 5
Service: 1
Joanna Molinero
There was a cockroach in my food.
This was the most surprising, angering and disgusting thing anyone could experience when dining out. The cockroach was in the sweet and sour sauce in the crispy chicken dish.
How could the chef/cook not see this when preparing and cooking the food?! Was this cockroach inside the sweet and sour sauce? This touched all of my food. How many were in the dish?! It was the most vile thing to think you were eating and a cockroach was in your food.
The wait staff took the plate, inspected it and took it to the kitchen. The manager came out and said the chef apologized and that they fumigated and if I wanted anything else.
My family stopped eating immediately after discovering the cockroach. How does this happen?! The patron shouldn’t have to worry about their health and the sanitation of a restaurant when dining out. This was seriously concerning.
Atmosphere: 1
Food: 1
Service: 1
Briana Moore
Foods good but apparently it’s normal for the servers to “taste your food” bc they don’t use the same fork and they are checking the spice level. Highly disturbing. Don’t eat or breathe over my food for a to go order. 11:50pm on 12/26. Pretty sure they aren’t taken a bit out of every single dish that comes out as the server so pretty sure they were just lying bc they got caught.
Yukyung Suhr
no chili oil?????? the food was good spice lovers please 4+
Atmosphere: 5
Food: 3
Service: 5
Robert Lee
The food is good. Could use a little more protein in the meals. You get to pick your spice level. We both got 3 (a Middle Eastern man and a born raise Texan), not hot, but it is cumulative. Not to be too racially analytical, but when you are in an Asian restaurant and see 75% of their customers are Asian, you know it is great Asian food. The Heaven Beef is amazing, and I will get it every time now.
The waitress demanded 20% tips as a mandatory thing, put it on the receipt and we were a table of 2 people. Unacceptable.
Atmosphere: 1
Food: 1
Service: 1
R. Peck
Ka Thai is absolutely one of the best Thai restaurants in DFW. I've been going to Ka Thai for 3yrs. I highly suggest you bring your friends and try it. The food and drinks are outstanding and always very fresh! Nookie is the main reason I always go to Ka Thai. Nookie is my favorite waitress ever! Nookie makes the best drinks in the USA! She is always very kind and detailed as she wants to ensure you have the best experience at KaThai. She's always happy and goes above and beyond for every customer. If you're looking for exceptional Thai food and great service, go to Ka Thai Uptown and ask for Nookie.
Atmosphere: 5
Food: 5
Service: 5
Lisa Sims
Sooooo good!! Went for my bday lunch and everything was hot and so tasteful!! Will definitely be back!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ka Thai Sampler, Chicken Wings
Mamie Murry
Placed an order at 11:20am on GrubHub and called the restaurant directly immediately after to request no peanuts on my pad Thai. They made a huge deal about it since apparently they make your food “2 minutes after you place your order” and I called 3 mins after placing my order. Lady on the phone said she’d do it this time but won’t accommodate my request to remove peanuts again. What did I do wrong exactly to deserve a stern talking to over the phone after spending hard earned money at your establishment??? I could see if I called 15 mins later but I very intentionally called a few mins after I hit “place order” to give the system time to process the order. If you’re “so busy on a Friday” I refuse to believe you made my order literally 3 mins after I placed it on GrubHub. Now I have to reluctantly eat my overpriced noodles for lunch fearing they did something to my food as a retaliation :/
Dietary restrictions: Cannot make modifications to orders containing allergens when ordering for delivery.
Service: 1
Recommended dishes: Pad Thai Pick Your Choice of Meat
JC B
This was a nice place. Our server Dess was great. All her suggestions were spot on. The Pad Thai was too sweet for me. I will come back here because the were out of the crab avocado rolls and I really wanted to taste them
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Thai Dumpling, Ka Thai Sampler, Chicken Wings, Rolls
I recently ordered takeout via Uber Eats from this Thai restaurant, and unfortunately, the experience did not meet expectations. The prices were significantly higher compared to other Thai food options, but the quality, portion sizes, and authenticity of the dishes fell short. The Thai dishes lacked depth and authenticity, deviating from traditional recipes, while the advertised Angus beef steak was particularly disappointing—dry, thin, and resembling lower-quality tenderloin rather than Angus. Portions were notably small, especially for the high prices, making the meal feel overpriced and underwhelming. For the cost, I expected larger portions and higher-quality, authentic ingredients. Improvements in portion sizes, ingredient quality, and flavor profiles are necessary to justify the premium pricing and satisfy customers seeking an authentic Thai dining experience.
Atmosphere: 5
Food: 2
Service: 5
We came here cause Nara Smith said it was her favorite. This place is very pretty and the staff is nice, however the food was not it. We got the Appetizer Trio, Tom Yum, Pad See Ew, Pad Thai and Massaman Curry.
The trio was okay, the crab avocado roll was best.
We had a bug in our Tom Yum. (New soup was great though)
Pad thai was too sweet.
Pad See ew was so pale, no flavor.
Massaman was the best out of what we got.
Will definitely not be coming again
Atmosphere: 5
Food: 2
Service: 5
Parking: Scan at the front desk and parking is free.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crispy Spring Rolls
Honestly avoid the E-scan classic on the menu… it is dry. No sauce, you are actually paying for the grilled meet. Only few strips. I enjoyed the drink. The idea of adding peppercorns is insane love it. The fried rice and the curry is surely something to try. Look wonderful. The menu is affordable
Atmosphere: 4
Food: 3
Service: 3
Young ladies working here are very inconsiderate. They were standing in the corner gossiping instead of minding to the delivery drivers waiting on the food. These drivers get paid per job, not per hour.
Atmosphere: 1
Food: 5
Service: 1
Love the food, but God awful service. Set in their cocktail area 15 mins and no one came to service me. Move to the bar and nobody thought It was worth cleaning so did It myself. Waited 5 mins to see if I’d be acknowledged nothing. Decided to just order a drink and my food to go. Time to find a new Thai spot. I don’t see anyone else getting this service.
Atmosphere: 3
Food: 5
Service: 1
There was a cockroach in my food.
This was the most surprising, angering and disgusting thing anyone could experience when dining out. The cockroach was in the sweet and sour sauce in the crispy chicken dish.
How could the chef/cook not see this when preparing and cooking the food?! Was this cockroach inside the sweet and sour sauce? This touched all of my food. How many were in the dish?! It was the most vile thing to think you were eating and a cockroach was in your food.
The wait staff took the plate, inspected it and took it to the kitchen. The manager came out and said the chef apologized and that they fumigated and if I wanted anything else.
My family stopped eating immediately after discovering the cockroach.
How does this happen?! The patron shouldn’t have to worry about their health and the sanitation of a restaurant when dining out. This was seriously concerning.
Atmosphere: 1
Food: 1
Service: 1
Foods good but apparently it’s normal for the servers to “taste your food” bc they don’t use the same fork and they are checking the spice level. Highly disturbing. Don’t eat or breathe over my food for a to go order. 11:50pm on 12/26. Pretty sure they aren’t taken a bit out of every single dish that comes out as the server so pretty sure they were just lying bc they got caught.
no chili oil??????
the food was good
spice lovers please 4+
Atmosphere: 5
Food: 3
Service: 5
The food is good. Could use a little more protein in the meals. You get to pick your spice level. We both got 3 (a Middle Eastern man and a born raise Texan), not hot, but it is cumulative. Not to be too racially analytical, but when you are in an Asian restaurant and see 75% of their customers are Asian, you know it is great Asian food. The Heaven Beef is amazing, and I will get it every time now.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Sticky Rice, Heaven Beef
Restaurantji Recommends
The waitress demanded 20% tips as a mandatory thing, put it on the receipt and we were a table of 2 people. Unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Ka Thai is absolutely one of the best Thai restaurants in DFW. I've been going to Ka Thai for 3yrs. I highly suggest you bring your friends and try it. The food and drinks are outstanding and always very fresh! Nookie is the main reason I always go to Ka Thai. Nookie is my favorite waitress ever! Nookie makes the best drinks in the USA! She is always very kind and detailed as she wants to ensure you have the best experience at KaThai. She's always happy and goes above and beyond for every customer. If you're looking for exceptional Thai food and great service, go to Ka Thai Uptown and ask for Nookie.
Atmosphere: 5
Food: 5
Service: 5
Sooooo good!! Went for my bday lunch and everything was hot and so tasteful!! Will definitely be back!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ka Thai Sampler, Chicken Wings
Placed an order at 11:20am on GrubHub and called the restaurant directly immediately after to request no peanuts on my pad Thai. They made a huge deal about it since apparently they make your food “2 minutes after you place your order” and I called 3 mins after placing my order. Lady on the phone said she’d do it this time but won’t accommodate my request to remove peanuts again. What did I do wrong exactly to deserve a stern talking to over the phone after spending hard earned money at your establishment??? I could see if I called 15 mins later but I very intentionally called a few mins after I hit “place order” to give the system time to process the order. If you’re “so busy on a Friday” I refuse to believe you made my order literally 3 mins after I placed it on GrubHub. Now I have to reluctantly eat my overpriced noodles for lunch fearing they did something to my food as a retaliation :/
Dietary restrictions: Cannot make modifications to orders containing allergens when ordering for delivery.
Service: 1
Recommended dishes: Pad Thai Pick Your Choice of Meat
This was a nice place. Our server Dess was great. All her suggestions were spot on. The Pad Thai was too sweet for me. I will come back here because the were out of the crab avocado rolls and I really wanted to taste them
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Thai Dumpling, Ka Thai Sampler, Chicken Wings, Rolls
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