I ordered a venti sweet creamColdBrew which tasted bitter. I asked for a tea instead which was a difference in price of about 3.75. When I asked for a refund the manager told me “it’s on you. We took the time to make your coffee. You dont get a refund. It’s a state building and we don’t have to give you one. “I have never heard of such a thing and Starbucks should know of the kind of people who are selling their product because that is not Starbucks policy.
Atmosphere: 1
Food: 1
Service: 1
Kathryn G.
Manager has a bad attitude and is rude. Absolutely NO customer service. Other employees were nice but it looks like a hostile environment to work in.
Tim P
This location does not care about its customers at all. Denied service at 458pm to just purchase two water bottles when they close at 5 pm. I recommend going somewhere else.
03USMC11
Time 0720 May 4th 2023 at the VEX robotics world championship event still not open said they open at 0700 how can any business run like this? Absolutely no leadership how does a coffee shop not open up at least by 0600? The amount of people who grew frustrated and got out of line was egregious as you hear the hyenas laughing hysterically In the back all the foreigners in line are confirming the stereotype for lazy Americans. What an Embarrassment of an establishment.
Matthew Burns
The food options here aren't too bad.
Stephanie S.
The baristas are awesome, but being card only I couldn't leave them a tip. Very disappointing for them. Shame on you for not having a way to tip other than cash. Double sided...pay with card only but can only accept cash tips! SMH
Tracy Mattingly Kirk
The only food/beverage service inside the Convention Center at this time. Coffee and snack kiosk. Serves Starbucks. Slow. Muffins, bagels, potato chips, packaged cookies. Microwaved bagel a little stale but better than nothing.
Murali Murali
Very nice
Karen Anderson
Coming from plano for a continuing education class in the Kay Bailey Hutchison Center. We got up at 5 am to take the train so we would arrive 45 minutes before our 8 am class. We were about 11th in line. At least 4 employees behind the counter working but finally after waiting 45 minutes someone asked and they informed us they open at 8:30. WHY would you not post that or tell anyone. Needless to say every year we never get coffee before class and even after planning ahead still NO COFFEE!! watched the lady putting food out in the displays with no mask. The rest of them were but not the one lady handling the food no mask. . Pretty frustrating. Why would you open after classes start and not inform anyone.
Jo-Ann K.
If there is an event all weekend (lone star volleyball)you should open up early!!! When people need to be here at 700-730 and you don't open until 8 is absurd!!!! You list a ton of business!
I ordered a venti sweet creamColdBrew which tasted bitter. I asked for a tea instead which was a difference in price of about 3.75. When I asked for a refund the manager told me “it’s on you. We took the time to make your coffee. You dont get a refund. It’s a state building and we don’t have to give you one. “I have never heard of such a thing and Starbucks should know of the kind of people who are selling their product because that is not Starbucks policy.
Atmosphere: 1
Food: 1
Service: 1
Manager has a bad attitude and is rude. Absolutely NO customer service. Other employees were nice but it looks like a hostile environment to work in.
This location does not care about its customers at all. Denied service at 458pm to just purchase two water bottles when they close at 5 pm. I recommend going somewhere else.
Time 0720 May 4th 2023 at the VEX robotics world championship event still not open said they open at 0700 how can any business run like this? Absolutely no leadership how does a coffee shop not open up at least by 0600? The amount of people who grew frustrated and got out of line was egregious as you hear the hyenas laughing hysterically In the back all the foreigners in line are confirming the stereotype for lazy Americans. What an Embarrassment of an establishment.
The food options here aren't too bad.
The baristas are awesome, but being card only I couldn't leave them a tip. Very disappointing for them. Shame on you for not having a way to tip other than cash. Double sided...pay with card only but can only accept cash tips! SMH
The only food/beverage service inside the Convention Center at this time. Coffee and snack kiosk. Serves Starbucks. Slow. Muffins, bagels, potato chips, packaged cookies. Microwaved bagel a little stale but better than nothing.
Very nice
Coming from plano for a continuing education class in the Kay Bailey Hutchison Center. We got up at 5 am to take the train so we would arrive 45 minutes before our 8 am class. We were about 11th in line. At least 4 employees behind the counter working but finally after waiting 45 minutes someone asked and they informed us they open at 8:30. WHY would you not post that or tell anyone. Needless to say every year we never get coffee before class and even after planning ahead still NO COFFEE!! watched the lady putting food out in the displays with no mask. The rest of them were but not the one lady handling the food no mask. . Pretty frustrating. Why would you open after classes start and not inform anyone.
If there is an event all weekend (lone star volleyball)you should open up early!!! When people need to be here at 700-730 and you don't open until 8 is absurd!!!! You list a ton of business!
Restaurantji Recommends
Lines are horrendous.