This is confusing!!! In the app,you get FREE chicken, but you have to spend $15 to get it. ONLY IN THE APP. Then, at KFC, you can upgrade your meal for $5 and get large mash potatoes and 4 biscuits, YUM!!! But when I order, the cashier says it's only for large orders. What??? Please tell me where in the sign it says this???
Food: 4
Service: 3
Arren Davis
I usually don’t like to use the restroom at any establishment on Lemmon Ave, but this particular day my niece had to use the restroom & I had no choice. The restrooms were FILTHY. Never again. Urine on the floor & someone left their toothbrush & toothpaste on the sink.
Atmosphere: 1
Damion Patton
They gave my they whole wrong order
Atmosphere: 1
Food: 1
Service: 1
Kevin Douthit
I placed an order online via the KFC app. When I arrived at the KFC location, I got in line at the drive in and then advised that I had a mobile order. The KFC person said I have to come into the restaurant to pick up my order. It does not state on the KFC app or anywhere else that I have to pick up a mobile order inside the restaurant.
I have mobility issues which is why I ordered on the app and ahead of time so that my order would be ready in a reasonable amount of time.
I went inside the restaurant and it was filthy. Food and napkins on the floor. Tea spilled all over the counter. I stood at the counter for over 15 minutes and NOBODY ever greeted me. I called out to someone for assistance and a short hispanic lady laughed at me. Finally, she came to the counter and asked what I needed. I told her that I placed a mobile order and gave her my name. Another 10 minutes passed and she brought an order to the counter and just left it. She never called my name. There were others waiting for their food as well. I checked the back and the ticket had my name on it so I assumed it was my order. When I got home and checked it and it was completely the wrong order.
I tried calling the restaurant later but nobody would answer the phone.
This location is HORRIBLE. KFC Corporate needs to get this location under control.
Atmosphere: 1
Food: 1
Service: 1
Gredchel Lamon
KFC Lemon Ave. The girl who attends ahead is very rude and with a very bad temper, she does not serve customers well.
Brian green
The workers was unprofessional getting the restaurant was nasty didn't have food ready the older lady was very rude had a very nasty attitude rude not just to me but all the customers waiting 30 minutes for my food drink station didn't work the only drink they had was lemonade and unsweetened tea then when the lady was ordering she get mad at the lady and go on the other side and talk bad about her then this was the nastiest unprofessional unorganized the food was terrible it didn't even taste like kfc the dining room was very nasty I cleaned the table myself all they was doing laughing talking and while people was waiting on their food I tried to oder three things and everything i tried to order they didn't have ready this was the most disgusting kfc I ever been too
Atmosphere: 1
Food: 1
Service: 1
TuttyFindz
waited over an hour for food only for my order to be incomplete and wanted to force me to pay by card. hella rude and lazy.
Atmosphere: 1
Food: 1
Service: 1
User
The customer service of the male cashier is excellent, very kind, and friendly.
Atmosphere: 5
Food: 5
Service: 5
ROSE PHILLIPS
The cashier obviously hates her job. The machines all had error codes flashing. This location needs work.
Waited over an hour on a mobile order, all while everyone else is getting orders before us. Very disorganized store…manager was the only person with some sense. All the other workers need to be fired
Atmosphere: 1
Food: 1
Service: 1
Maria Bahena
I asked for honey mustard didn't receive that didn't get my biscuit no silverware to eat with nor any napkins I don't recommend this place at all
Service: 1
marques good
EVERYTIME I go here the employees have nasty attitudes, no sense of urgency or care and they rarely even acknowledge customers. Either terminate the whole location or CLOSE THE DOORS !!!!!
Atmosphere: 1
Food: 1
Service: 1
Nay S
The food was alright. Last I checked, they used nuggets in the bowls. I wasn't too satisfied with some torn pieces of chicken. Service was ok, there's no cashier so you have to order using the kiosk....ok, no biggie. The atmosphere could have been a little more cleaner but it looks like there was only 2 people working. Other than that, I mean it's KFC, so I don't know what I was really expecting. It's been a while since I've actually gone inside a location
Atmosphere: 2
Food: 3
Service: 3
R LANDO
Did I just get lucky or what? It was freaking great!!
Delicious food, good service.
July 17. 2025
This is confusing!!! In the app,you get FREE chicken, but you have to spend $15 to get it. ONLY IN THE APP. Then, at KFC, you can upgrade your meal for $5 and get large mash potatoes and 4 biscuits, YUM!!! But when I order, the cashier says it's only for large orders. What??? Please tell me where in the sign it says this???
Food: 4
Service: 3
I usually don’t like to use the restroom at any establishment on Lemmon Ave, but this particular day my niece had to use the restroom & I had no choice. The restrooms were FILTHY. Never again. Urine on the floor & someone left their toothbrush & toothpaste on the sink.
Atmosphere: 1
They gave my they whole wrong order
Atmosphere: 1
Food: 1
Service: 1
I placed an order online via the KFC app. When I arrived at the KFC location, I got in line at the drive in and then advised that I had a mobile order. The KFC person said I have to come into the restaurant to pick up my order. It does not state on the KFC app or anywhere else that I have to pick up a mobile order inside the restaurant.
I have mobility issues which is why I ordered on the app and ahead of time so that my order would be ready in a reasonable amount of time.
I went inside the restaurant and it was filthy. Food and napkins on the floor. Tea spilled all over the counter. I stood at the counter for over 15 minutes and NOBODY ever greeted me. I called out to someone for assistance and a short hispanic lady laughed at me. Finally, she came to the counter and asked what I needed. I told her that I placed a mobile order and gave her my name. Another 10 minutes passed and she brought an order to the counter and just left it. She never called my name. There were others waiting for their food as well. I checked the back and the ticket had my name on it so I assumed it was my order.
When I got home and checked it and it was completely the wrong order.
I tried calling the restaurant later but nobody would answer the phone.
This location is HORRIBLE. KFC Corporate needs to get this location under control.
Atmosphere: 1
Food: 1
Service: 1
KFC Lemon Ave. The girl who attends ahead is very rude and with a very bad temper, she does not serve customers well.
The workers was unprofessional getting the restaurant was nasty didn't have food ready the older lady was very rude had a very nasty attitude rude not just to me but all the customers waiting 30 minutes for my food drink station didn't work the only drink they had was lemonade and unsweetened tea then when the lady was ordering she get mad at the lady and go on the other side and talk bad about her then this was the nastiest unprofessional unorganized the food was terrible it didn't even taste like kfc the dining room was very nasty I cleaned the table myself all they was doing laughing talking and while people was waiting on their food I tried to oder three things and everything i tried to order they didn't have ready this was the most disgusting kfc I ever been too
Atmosphere: 1
Food: 1
Service: 1
waited over an hour for food only for my order to be incomplete and wanted to force me to pay by card. hella rude and lazy.
Atmosphere: 1
Food: 1
Service: 1
The customer service of the male cashier is excellent, very kind, and friendly.
Atmosphere: 5
Food: 5
Service: 5
The cashier obviously hates her job. The machines all had error codes flashing. This location needs work.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Waited over an hour on a mobile order, all while everyone else is getting orders before us. Very disorganized store…manager was the only person with some sense. All the other workers need to be fired
Atmosphere: 1
Food: 1
Service: 1
I asked for honey mustard didn't receive that didn't get my biscuit no silverware to eat with nor any napkins I don't recommend this place at all
Service: 1
EVERYTIME I go here the employees have nasty attitudes, no sense of urgency or care and they rarely even acknowledge customers. Either terminate the whole location or CLOSE THE DOORS !!!!!
Atmosphere: 1
Food: 1
Service: 1
The food was alright. Last I checked, they used nuggets in the bowls. I wasn't too satisfied with some torn pieces of chicken. Service was ok, there's no cashier so you have to order using the kiosk....ok, no biggie. The atmosphere could have been a little more cleaner but it looks like there was only 2 people working. Other than that, I mean it's KFC, so I don't know what I was really expecting. It's been a while since I've actually gone inside a location
Atmosphere: 2
Food: 3
Service: 3
Did I just get lucky or what? It was freaking great!!
Atmosphere: 5
Food: 5
Service: 5
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