These people don’t know the difference between counter and table service. Lazy.
Atmosphere: 2
Food: 3
Service: 1
Rosa Rojas Lecca
The crew don't bother to see what customers need when your at the counter i kept going hello, hello even though two people we're making tea and coffee but they never looked to the counter. Manager finally peeked around to tell me they we're busy and I told her my food is getting cold and nobody is acknowledging I'm standing there. She again repeated they we're busy and I told her ya we're the ones who gave me the wrong item. She finally sent another crew member to help me but if I hadn't kept going hello my food would have gotten cold. The manager needs to get retrain on customer service the time it took her to argue with me she could have just asked me what I needed and given me the dip I wanted since they had given me the wrong one for my nuggets. Seems like they can't be bothered to help the customer ever since they went to the kiosk ordering.
Atmosphere: 4
Food: 4
Service: 1
Colin White
Terrible service!!! If they decide to come out from the kitchen to help in any way its a miracle.
Micheal platinu
Even if the owners was here and decided to destroy their buisness they coulnd not doing how these people are working on that, you have to wait more then 15 min to place your order or just to pay, then later after 15 min someone gonne ask for your order, or maybe they change the type of work from fast food to fancy restuarant , who knows! Mc Donalds restuarant 5 star on Dallas only
Atmosphere: 1
Food: 1
Service: 1
J Mac
It's McDonald's, not saying that's bad but you know what you get.
Food: 5
Service: 5
Anahi Abeja
Both my McMuffin had mold..
Atmosphere: 1
Food: 1
Service: 3
Nicole Borowski
How can the soda machine not work at 11 am on a Saturday? This location is a mess. Today they had items listed on the menu that are no longer available. I could not order any sodas. The shake and ice cream machine was down (it’s always down at this location). It’s not my first rodeo with this location either. I should know better - they take forever to complete orders and force you to wait over 20 minutes in the mobile pickup spaces. I left and went to another location that had the items I wanted. * I already wrote corporate but wanted to share my experience here to warn others.
Atmosphere: 1
Service: 1
Sebastián Kun
They didn’t give me my ranch and they charged for it, basically stealing my money #Do your job better #GIVE MY MONEY BACK #YALL SUCK
Atmosphere: 2
Food: 1
Service: 1
Bryan Kutcher
Great McDonalds location for a quick lunch stop or snack. Excellent service and food!
The food was cold, the biscuit was hard. They were not friendly. Will never return.
Atmosphere: 1
Food: 1
Service: 1
Christopher Neri
The person attended at drive through after we waiting he didn’t said nothing and he was very rude. To us, and he also gave us a very bad server and we left
Ivan Ortiz
Worst service. 🥱🥴🤫 i’ve been there a few times and they always get my order wrong and the people are rude
aubrey marquez
Seriously the slowest McDonalds ive been too. They are always short staffed, and they dont care about giving you good service. I’ve been sitting in their drive thru line for 20 minutes as i’ve been writing this. Mind you there’s only four cars ahead of me.
Service: 1
Rocio Jimenez
The service here is bad. They have no one at the counter to help anyone so everyone uses the kiosks to order. Almost all the customers asking for napkins after getting their meals. You can hear the employees laughing and talking inappropriately. One employee in particular mispronounced my name to which I corrected, later on mockingly mispronouncing my name when I picked up two more orders then making fun of my order to her coworkers. Just rude and childish really.
These people don’t know the difference between counter and table service. Lazy.
Atmosphere: 2
Food: 3
Service: 1
The crew don't bother to see what customers need when your at the counter i kept going hello, hello even though two people we're making tea and coffee but they never looked to the counter. Manager finally peeked around to tell me they we're busy and I told her my food is getting cold and nobody is acknowledging I'm standing there. She again repeated they we're busy and I told her ya we're the ones who gave me the wrong item. She finally sent another crew member to help me but if I hadn't kept going hello my food would have gotten cold. The manager needs to get retrain on customer service the time it took her to argue with me she could have just asked me what I needed and given me the dip I wanted since they had given me the wrong one for my nuggets. Seems like they can't be bothered to help the customer ever since they went to the kiosk ordering.
Atmosphere: 4
Food: 4
Service: 1
Terrible service!!! If they decide to come out from the kitchen to help in any way its a miracle.
Even if the owners was here and decided to destroy their buisness they coulnd not doing how these people are working on that, you have to wait more then 15 min to place your order or just to pay, then later after 15 min someone gonne ask for your order, or maybe they change the type of work from fast food to fancy restuarant , who knows!
Mc Donalds restuarant 5 star on Dallas only
Atmosphere: 1
Food: 1
Service: 1
It's McDonald's, not saying that's bad but you know what you get.
Food: 5
Service: 5
Both my McMuffin had mold..
Atmosphere: 1
Food: 1
Service: 3
How can the soda machine not work at 11 am on a Saturday?
This location is a mess. Today they had items listed on the menu that are no longer available. I could not order any sodas. The shake and ice cream machine was down (it’s always down at this location).
It’s not my first rodeo with this location either. I should know better - they take forever to complete orders and force you to wait over 20 minutes in the mobile pickup spaces.
I left and went to another location that had the items I wanted.
* I already wrote corporate but wanted to share my experience here to warn others.
Atmosphere: 1
Service: 1
They didn’t give me my ranch and they charged for it, basically stealing my money #Do your job better #GIVE MY MONEY BACK #YALL SUCK
Atmosphere: 2
Food: 1
Service: 1
Great McDonalds location for a quick lunch stop or snack. Excellent service and food!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service
Restaurantji Recommends
The food was cold, the biscuit was hard. They were not friendly. Will never return.
Atmosphere: 1
Food: 1
Service: 1
The person attended at drive through after we waiting he didn’t said nothing and he was very rude.
To us, and he also gave us a very bad server and we left
Worst service. 🥱🥴🤫 i’ve been there a few times and they always get my order wrong and the people are rude
Seriously the slowest McDonalds ive been too. They are always short staffed, and they dont care about giving you good service. I’ve been sitting in their drive thru line for 20 minutes as i’ve been writing this. Mind you there’s only four cars ahead of me.
Service: 1
The service here is bad. They have no one at the counter to help anyone so everyone uses the kiosks to order. Almost all the customers asking for napkins after getting their meals. You can hear the employees laughing and talking inappropriately. One employee in particular mispronounced my name to which I corrected, later on mockingly mispronouncing my name when I picked up two more orders then making fun of my order to her coworkers. Just rude and childish really.
Atmosphere: 1
Food: 1
Service: 1
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