McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
10695 E NW Hwy, Dallas
(214) 340-6031
About McDonald's
Customers' Favorites
McDonald's Reviews
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's is a popular restaurant known for its respectful and polite employees. Customers often enjoy their Dine In experience and find the food to be tasty, although some have expressed concerns about the onions. The restaurant is also considered kid-friendly, with a quiet atmosphere suitable for studying or relaxation. It has recently been renovated, but the business hours have changed to close earlier at night, no longer open 24 hours. The staff sometimes gets orders wrong or items missing, and the overall customer service seems to lack enthusiasm or proper training. Despite these issues, many customers appreciate the good customer service from staff like Sandra and Celia, who are humble and generous with problem solving. Delivery drivers often make this location their lunch stop because of the friendly staff. However, there have been problems with the drink orders, as sometimes drinks are missing or not made correctly, and staff may not know how to prepare certain drinks like hot chocolate, leading to inconvenience. Overall, McDonald's provides a pleasant dining experience with good customer service, ample parking, and a kid-friendly, quiet atmosphere.