i love coming here for Machete and the new mole enchiladas are fire.š„
Esmeralda Lopez
Love this place and want to come back to try other items on the menu. I was shocked at the portion sizes. My husband usually wants a second plate, but this was just the right amount. He had the tacos and I had the enchiladas. Each enchilada was a different sauce and it made me miss my motherās cooking. I will definitely come back to try the other menu items!
Coby Jones
Shanice was amazing!!!! We came in for a birthday and had an incredible time. We tried the margarita flight which was a smart move. We came in during happy hour and it were pleasantly surprised by $7 margs. We will be back soon.
Sam Kerr
Brunch was phenomenal as our server was very attentive and gave great recommendations. Pork Chop and eggs were delicious!! Patio upstairs has nice areas with couches to hangout in.
Cynthia Williams
Great food
Kyle Hill
I was looking forward to dining at one of my personal Mexican restaurants here. From the start, it was clear our server Irish was overwhelmed or poorly managed. We waited over 20 minutes before anyone acknowledged our table, and even then, service remained poor. Our server seemed rushed and distracted, offering minimal communication and forgetting parts of our order. Basic requests, such as water refills and condiments, had to be asked for many times. Sadly, this visit didnāt meet even basic standards tonight and wish it could have been a different server.
ricardo
Love this restaurant! The ambiance and interior design is spectacular. Our server Iris was extremely attentive, super friendly and even gave us some great recommendations. The prices are fair and food was great, highly recommend trying their margarita flight, it was amazing! Will definitely be coming back for this great service.
Brooke King
Sebastian and Nicholas made the night, best bartenders in Dallas!
Anderson Martinez
10/10 Stars!
āI recently visited Mexican Sugar and had the pleasure of being served by Carlos R, an exceptional bartender! Carlosās attentive service, warm personality, and mixology skills made our evening unforgettable. He took the time to understand our preferences and tailored his recommendations.
If youāre looking for top-notch cocktails and exceptional service, head to Mexican Sugar and ask for Carlos!
Will definitely return!ā
Atmosphere: 5
Food: 5
Service: 5
Cori Ventura
This was our first time at this location last night. I would love to rate this experience a 5 because the location is spectacular with a great view and the restaurant is beautiful and our experience at the Plano location is always top notch! Needless to say we had high expectations. We had a reservation for my cousins birthday, party of 7. We were sat at Jās table (his name starts with a J, Iāll leave that out but management should know). From the very beginning he made us feel like we were such an inconvenience to him. However, we all know people in the service industry and wanted to give him the benefit of the doubt, in fact we all tipped very well not at all what he deserved. He continued to make no effort to be friendly. He barely spoke to us unless he absolutely had to. For example, I waved him over to order another drink and he came up to the table I spoke my drink order he then grabbed my glass and walked off without saying a word. Not confirming my order or seeing if anyone else needed anything while he was there. Later I ordered the Margarita Classico and I was explaining what tequila I wanted because there was two options. He said to me āthatās the way it comesā with contempt, I said well it shows here there are two options one for 11$ and one for 17$ he spoke over me and continued to say āI got it I got itā. He would reach over our heads and shoulders to grab empty glasses never saying excuse me. We tried to connect with him by asking him about his sign because his tattoo seemed to indicate his possible sign. We made several attempts to get him to loosen up and not be so cold but it didnāt work. When our food came out everyone received their plate except my aunt the birthday guys mom. It felt like her order was not placed originally and we all had to wait to eat for her to receive her food out of respect. When her plate finally arrived all of us ate cold food. We were all so disappointed but we decided we didnāt want to put a damper on the birthday celebration by getting the manager involved. However, we we were talking about our experience at the table amongst ourselves and he possibly heard and tried to make up for it by letting us go upstairs after they had closed the area so we can take pictures. Thanks J. But we would have rather had better service from you. Please do better.
Food was excellent, Service sucked. Our server was terrible.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Margarita Flight
Silvia Sanchez
Had a reservation at 7:15 and was sooooo late but still managed to be accommodated and got 2 seats at the bar where we met Carlos! The machete margarita is probably the best margarita me and my girlfriend have had. I also had the tuna crudo which I would come back for tomorrow if I could, it was so good and fresh. Service was a 10/10 and Carlos was quick with the food and drinks never missed a beat.
Atmosphere: 5
Food: 5
Service: 5
mercedes cedeno
This was my first time. The service was great! Carlos was very attentive and accommodating. The bar was crowed, yet we still got our food and drinks quickly.
Atmosphere: 5
Food: 5
Service: 5
Xochitl Rodriguez
John is a really good server ! Definitely recommended coming here itās so nice !
Atmosphere: 5
Food: 5
Service: 5
Kass Garza
John was amazing he was very attentive and happy he made sure we were assisted at all moments definitely one of the best servers Iāve had!! I definitely recommend if you come, get seated with John.
i love coming here for Machete and the new mole enchiladas are fire.š„
Love this place and want to come back to try other items on the menu. I was shocked at the portion sizes. My husband usually wants a second plate, but this was just the right amount. He had the tacos and I had the enchiladas. Each enchilada was a different sauce and it made me miss my motherās cooking. I will definitely come back to try the other menu items!
Shanice was amazing!!!! We came in for a birthday and had an incredible time. We tried the margarita flight which was a smart move. We came in during happy hour and it were pleasantly surprised by $7 margs. We will be back soon.
Brunch was phenomenal as our server was very attentive and gave great recommendations. Pork Chop and eggs were delicious!! Patio upstairs has nice areas with couches to hangout in.
Great food
I was looking forward to dining at one of my personal Mexican restaurants here. From the start, it was clear our server Irish was overwhelmed or poorly managed. We waited over 20 minutes before anyone acknowledged our table, and even then, service remained poor. Our server seemed rushed and distracted, offering minimal communication and forgetting parts of our order. Basic requests, such as water refills and condiments, had to be asked for many times. Sadly, this visit didnāt meet even basic standards tonight and wish it could have been a different server.
Love this restaurant! The ambiance and interior design is spectacular. Our server Iris was extremely attentive, super friendly and even gave us some great recommendations. The prices are fair and food was great, highly recommend trying their margarita flight, it was amazing! Will definitely be coming back for this great service.
Sebastian and Nicholas made the night, best bartenders in Dallas!
10/10 Stars!
āI recently visited Mexican Sugar and had the pleasure of being served by Carlos R, an exceptional bartender! Carlosās attentive service, warm personality, and mixology skills made our evening unforgettable. He took the time to understand our preferences and tailored his recommendations.
If youāre looking for top-notch cocktails and exceptional service, head to Mexican Sugar and ask for Carlos!
Will definitely return!ā
Atmosphere: 5
Food: 5
Service: 5
This was our first time at this location last night. I would love to rate this experience a 5 because the location is spectacular with a great view and the restaurant is beautiful and our experience at the Plano location is always top notch! Needless to say we had high expectations. We had a reservation for my cousins birthday, party of 7. We were sat at Jās table (his name starts with a J, Iāll leave that out but management should know). From the very beginning he made us feel like we were such an inconvenience to him. However, we all know people in the service industry and wanted to give him the benefit of the doubt, in fact we all tipped very well not at all what he deserved. He continued to make no effort to be friendly. He barely spoke to us unless he absolutely had to. For example, I waved him over to order another drink and he came up to the table I spoke my drink order he then grabbed my glass and walked off without saying a word. Not confirming my order or seeing if anyone else needed anything while he was there. Later I ordered the Margarita Classico and I was explaining what tequila I wanted because there was two options. He said to me āthatās the way it comesā with contempt, I said well it shows here there are two options one for 11$ and one for 17$ he spoke over me and continued to say āI got it I got itā. He would reach over our heads and shoulders to grab empty glasses never saying excuse me. We tried to connect with him by asking him about his sign because his tattoo seemed to indicate his possible sign. We made several attempts to get him to loosen up and not be so cold but it didnāt work. When our food came out everyone received their plate except my aunt the birthday guys mom. It felt like her order was not placed originally and we all had to wait to eat for her to receive her food out of respect. When her plate finally arrived all of us ate cold food. We were all so disappointed but we decided we didnāt want to put a damper on the birthday celebration by getting the manager involved. However, we we were talking about our experience at the table amongst ourselves and he possibly heard and tried to make up for it by letting us go upstairs after they had closed the area so we can take pictures. Thanks J. But we would have rather had better service from you. Please do better.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Food was excellent, Service sucked. Our server was terrible.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Margarita Flight
Had a reservation at 7:15 and was sooooo late but still managed to be accommodated and got 2 seats at the bar where we met Carlos! The machete margarita is probably the best margarita me and my girlfriend have had. I also had the tuna crudo which I would come back for tomorrow if I could, it was so good and fresh. Service was a 10/10 and Carlos was quick with the food and drinks never missed a beat.
Atmosphere: 5
Food: 5
Service: 5
This was my first time. The service was great! Carlos was very attentive and accommodating. The bar was crowed, yet we still got our food and drinks quickly.
Atmosphere: 5
Food: 5
Service: 5
John is a really good server ! Definitely recommended coming here itās so nice !
Atmosphere: 5
Food: 5
Service: 5
John was amazing he was very attentive and happy he made sure we were assisted at all moments definitely one of the best servers Iāve had!! I definitely recommend if you come, get seated with John.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa
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