Modern Market Eatery

I placed a order to be picked up exactly at the time that was given to me on the follow up email after paying for the orders online, to be exact. I still had to wait instead of just walking in and grabbing my order from the counter as I would normally do, but the way the manager approached me was like I wasn't a customer I felt as if I were a third party picking up a order for someone else, there's no hospitality instilled inside of the MANAGER, to be frank the manager is just going threw the motions, im ashamed to say but this individual is very hallow with his own color. I waited under 5 minutes to get my orders I ordered, and then decided to eat my dish inside of my vehicle and the Ahi tuna meat that was on my dish wasn't properly cut at all come on now chunky Ahi tuna what happened to the thin slices that I would get as it is shown on the website, l ended up feeding some of it too the birds a customized meal that was more than 20 dollars. I can see from miles away that it's all about money, instead of real genuine hospitality

Atmosphere: 1

Food: 2

Service: 3

I arrived surprised to see Mod Market completely empty. Ordered the salmon curry dish and sat down. Curiosity got the best of me and I asked Google why there was no one there when it was super busy just a couple of months ago. When I read about the poisoning, I realized it was my lucky day. After something like that they take severe measures to ensure it won’t happen again. My salmon bowl was delicious, but more importantly nutritious. Thank you Mod Market for staying open and fixing your mistake.

Atmosphere: 5

Food: 5

Service: 5

I want to give a shoutout to the two ladies working today during the Sunday lunch rush — they were severely understaffed but handled everything with grace. Forgot my order but as soon as I told them they made it immediately and it was hot and delicious. I don’t know how they made so many online orders and handled a full restaurant by themselves but they deserve kudos. Yes we all had to wait a long time for our food but they should have had more support from management. Anyway the food here is always yummy and if you haven’t had the Buddha bowl I totally recommend it.

Atmosphere: 4

Food: 5

Service: 4

Extremely disappointing experience. Coffee was spilled all over the food items, and the driver took over 45 minutes to arrive even though I’m less than 10 minutes away.

By the time the order showed up, hot items were cold, cold items were warm and melted, and the entire order was completely inedible. This was a $100+ order that went straight in the trash.

To make it worse, customer service only issued a $17 refund for a totally ruined order. Unacceptable handling, poor quality control, and zero accountability. I won’t be ordering again.

Atmosphere: 1

Food: 1

Service: 1

My Lemongrass Ahi Tuna bowl was fresh but not enjoyable. The pickled onion overpowered everything. I took a lot of it out but the onion ruined the whole dish. (And I love pickled onion). Very disappointed in the food. I will say that the food presentation was beautiful. My husband enjoyed his barbecue chicken Pizza.

Atmosphere: 4

Food: 3

Service: 4

Service was embarrassing
I’m not sure what happened to this place but I decided not to place my order at all

Screaming kids, SCREAMING, and the staff does nothing to control them, and long wait times for food, to listen to screaming children

Atmosphere: 1

Food: 3

Service: 2

I got the Baja blackened chicken salad and the romaine was completely wilted and brown. My avocado had also turned brown even after eating it within 10 minutes of pick up.

Food: 1

The tomato soup was very bitter, the salmon and veggies were over cooked. The green chicken chili had no chicken.

Atmosphere: 4

Food: 2

Service: 5

Messes up order then remade garbage. Utterly disgusting. Probably was done on purpose. How is such a long hair not noticed when making the food?!

Food: 1

Service: 1

Food is great, but the people that works there is even greater!

Atmosphere: 4

Food: 5

Service: 5

Tasteless chicken and salad they got.. no flavor in that too
All money got wasted
It was first and last time 😟
Workers over here were really good in what they are doing but FOOD wasn’t just fooding 😣

Atmosphere: 2

Food: 1

Service: 5

The food is fresh, flavorful, and beautifully presented, perfect for a healthy but satisfying meal. What really made our visits stand out, though, is the exceptional service from Arturo. He is welcoming, attentive, and genuinely kind. You can tell he cares about making sure customers have a great experience.. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

The food here is always good, but the customer service is always a hit or miss. Today I went in on my lunch break and waited. 25 minutes for a salad and upon Entering wasn’t acknowledged. It took about five minutes in order for me to just place my order and then I waited an additional 25 minutes for my to go order. It took up my entire lunch break. The poor guy that was working was basically doing all the orders by himself as an older Woman in the back, just sat and watched him make all of the orders. She did not offer to help in any shape or form and continue to give him dirty looks. She could’ve helped out a lot more so that he wouldn’t have gotten so backed up. She saw me walk in and instead of helping me place my order she literally turned around and walked away until the young man came and took my order. This is not the first time I’ve seen this experience with her. I could tell that she was trying to make herself seem busy, but literally did not help with orders at all. I watched her as she completely ignored her coworker, who was clearly backed up and needed her help.

Atmosphere: 1

Food: 5

Service: 1

I was Ubering and stumbled across this place and it looks amazing there was no one in at the time but it’s very cozy and modern and the food smelled absolutely breath taking! I was unable to order anything but based off other reviews the menu looks great and i will most definitely return to test out their food. The employees were respectful and the place was very clean

Atmosphere: 5

Service: 4