A HUGE thank you to Sarah at Northpark Mrs Fields - when our original cake wasn’t what we discussed, she prepared a new one and helped ensure we received it when we needed!
Food: 5
Service: 5
Recommended dishes: Round Cookie Cake
Joe L
disappointed.. All 5 orders were late from when promised over the holidays..Know this is a busy time but didn't appreciate being given one date for delivery and having it now expected to show up a week later!
Service: 1
Rose Queen
the cookies were so good. We ordered white macadamia nut (one of my faves), sugar cookies and chocolate chip. I'll be back for my next craving.
Sherif Essawi
They have a variety of cookies.The cookies are fresh and well-made.
Felix Gomez
Looking fore your owncoastal treasureasmysterieas maritimeislanders scourthedepths in search of themeridian of yourimagination's on theisland from afar & beyondHold mi knowim thinkingyour loveain't sofardown
Shelly Scott
I ordered my nephews nut free cookies because of their allergies for a Christmas surprise. Well the surprise was on me.Do not order Mrs. Fields for the holidays. Got confirmation that my order was delivered on time.. however, never made it to its delivery address. Ring camera picked up not a sole dropping anything off at the time it was supposed to be delivered. Go with a company that can have a signed receipt for delivery or leave a picture like Amazon does. Don’t waste your time and or money.
Pernell P
I updated my review because they reached put to me and corrected the mishap. I will always be a customer.
Paula W
I had some issues with my cookies, and sent an email to customer service. They called me within 24 hours. Their team at NorthPark were truly concerned, and made it right. This was my first time doing business with them, and I will be a customer for life.
TD Carson
Mrs. Fields bakery at NorthPark makes the best cookies and cookie cakes in Dallas! They are always my go-to for custom designed cakes and custom frosted cookies for all of our special occasions!!
The best cookies in Dallas. If you’re at the Northpark mall, make sure to stop by and try some of their cookies - they’re all delicious. The managers are the loveliest ladies and the customer service all around is friendly!
Gina Lloyd
The best cookies in Dallas. If you’re at the Northpark mall, make sure to stop by and try some of their cookies - they’re all delicious. The managers are the loveliest ladies and the customer service all around is friendly!
CR Taylor
The Cookies were fine but the service was much less than pleasing. The young man at 2 pm was almost rude with the order and displayed an unhealthy attitude to be serving cookies,
MultiServicesUSA MLatino
Best cookies best customer service I highly recommend this place, hope you guys open more stores in DFW.
A HUGE thank you to Sarah at Northpark Mrs Fields - when our original cake wasn’t what we discussed, she prepared a new one and helped ensure we received it when we needed!
Food: 5
Service: 5
Recommended dishes: Round Cookie Cake
disappointed.. All 5 orders were late from when promised over the holidays..Know this is a busy time but didn't appreciate being given one date for delivery and having it now expected to show up a week later!
Service: 1
the cookies were so good. We ordered white macadamia nut (one of my faves), sugar cookies and chocolate chip. I'll be back for my next craving.
They have a variety of cookies.The cookies are fresh and well-made.
Looking fore your owncoastal treasureasmysterieas maritimeislanders scourthedepths in search of themeridian of yourimagination's on theisland from afar & beyondHold mi knowim thinkingyour loveain't sofardown
I ordered my nephews nut free cookies because of their allergies for a Christmas surprise. Well the surprise was on me.Do not order Mrs. Fields for the holidays. Got confirmation that my order was delivered on time.. however, never made it to its delivery address. Ring camera picked up not a sole dropping anything off at the time it was supposed to be delivered. Go with a company that can have a signed receipt for delivery or leave a picture like Amazon does. Don’t waste your time and or money.
I updated my review because they reached put to me and corrected the mishap. I will always be a customer.
I had some issues with my cookies, and sent an email to customer service. They called me within 24 hours. Their team at NorthPark were truly concerned, and made it right. This was my first time doing business with them, and I will be a customer for life.
Mrs. Fields bakery at NorthPark makes the best cookies and cookie cakes in Dallas! They are always my go-to for custom designed cakes and custom frosted cookies for all of our special occasions!!
Great service love these cookies
Restaurantji Recommends
BESTS cookies
The best cookies in Dallas. If you’re at the Northpark mall, make sure to stop by and try some of their cookies - they’re all delicious. The managers are the loveliest ladies and the customer service all around is friendly!
The best cookies in Dallas. If you’re at the Northpark mall, make sure to stop by and try some of their cookies - they’re all delicious. The managers are the loveliest ladies and the customer service all around is friendly!
The Cookies were fine but the service was much less than pleasing. The young man at 2 pm was almost rude with the order and displayed an unhealthy attitude to be serving cookies,
Best cookies best customer service I highly recommend this place, hope you guys open more stores in DFW.
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