Panda Express
15204 Montfort Dr, Dallas
(972) 386-9609
Recent Reviews
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Started off already inconvenienced by having a sign on the door that said cash only. So I had to go to bank to get cash. This is one of the few stores that has the beyond orange chicken and I don’t eat meat so I had to come back to this one. THEN, I tried to order the beyond orange chicken with no sauce. I was told yes by one of the employees then the manager walks in and doesn’t even come to talk to me he tells one of his employees to tell me they can’t do it. My issue is that how come I can be inconvenienced twice and yet the manager doesn’t even have to decency to talk to me themselves. I am not even pulling the “the customer is always right” bs but the manager SHOULD always be the one to address miscommunications instead of just telling someone else who I know doesnt get paid enough for handling customer issues.
Atmosphere: 1
Food: 3
Service: 1
Very good food
Atmosphere: 5
Food: 5
Service: 5
Ordered two beef and broccoli. There was very little beef and very little broccoli. Very dry with little sauce. Definitely not to the standard of other Panda Express.
Good food, much better than traditional American burgers)
Some food is sweet, but you can find also meal without much sugar.
Atmosphere: 5
Food: 4
Service: 5
The food is gross, the chicken was burn .
Atmosphere: 1
Food: 1
Service: 1
Karyn did an OUTSTANDING JOB at resolving an issue I had with a serving size. She saw and had enough brains to see that it was not fair for what I paid. A+ job at Great Customer Sevice!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
This particular store has changed significantly and I’m no longer able to dine in due to the corners they have decided to cut. We dined in over the weekend and usually the kids love coming here. Unfortunately, the store manager has now refused to offer plastic cutlery knives or spoons - so kids that need their meals cut up into bites or are still learning with spoon fed eating can no longer dine in. As a result, we aren’t going to be able to enjoy their service further as a family. They have also stopped offering CHOP STIX. They also no longer provide a cup of sweet and sour sauce with ragoons or spring rolls. Soy sauce, and any other sauce, is only available if you ask for it to be retrieved from behind the counter, and in no more than 4 packs per family, per each back-of-the-line wait while asking. Cheap and tacky unauthentic roadside take-out is the new theme here.
Went through the drive thru tonight and saw an employee sitting on the counter with his feet right next to the fried rice!
The mushroom chicken, which is one of my favorites, is really hit or miss here. I'd say at LEAST half the time it is maybe 10% chicken and 90% mushrooms and squash which is really disappointing when it's supposed to be my dinner. Haven't had this issue at other locations.
Atmosphere: 4
Food: 3
Service: 5
Did a Togo order and I appreciate how secure they are.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Very friendly and food is fresh
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Rice & Orange Chicken
I really love Panda Express. And so far, all their employees all over the state are amazing and kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice & Orange Chicken, Chow Mein, Honey Garlic Chicken
The cashier is so rude. It makes me feel bad.
Atmosphere: 3
Food: 4
Service: 1
I had the most terrible experience at Panda Express. As soon as I walked in Jessica saw me and ran to the back. She made me wait a few minutes before she came out to take my order. I did not appreciate that. After placing my order I had a coupon and when Brenda rang me up she refused to take it. She told me it was all through the app and when I asked for assistance since I haven't used the app before she refused to help. At that point I was so disgusted by the service that I decided to leave. If you would like a good meal with good atmosphere I would not go there. The employees make it obvious that they don't want to work and they don't want any customers coming in. Jessica and Brenda make it an unpleasant experience for all.
Atmosphere: 1
Food: 1
Service: 1
Great service and better food 10/10 recommend
Atmosphere: 5
Food: 5
Service: 5
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