Stood at the counter with no line for like 5 minutes without anyone coming to take my order. They force you to use their stupid kiosks even though it takes longer and they certainly were not busy.
Atmosphere: 1
Food: 3
Service: 1
Janet
I had a pleasant experience at this location with great food and minimal wait time. Jerry, the cashier, provided excellent and joyful customer service that really made my visit memorable. His positive attitude and attentiveness stood out. Based on this experience, I’ll definitely be returning to this location whenever I’m in the area.
Atmosphere: 5
Food: 5
Service: 5
L.C. Anderson
Nice opportunities for great food and service s adopted tool box restaurant was great I enjoyed myself!
Atmosphere: 5
Food: 5
Service: 5
Annie Fait
You guys I go to Panera often and I have never experienced a Panera as friendly and efficient as this one! Every time I roll through here, the staff are so friendly and sweet! I never write reviews for chain restaurants, really, but they deserve it!
Atmosphere: 5
Food: 5
Service: 5
Paul Cooke
Exceptionally clean with fresh food and wonderful customer service!!
Atmosphere: 5
Food: 5
Service: 5
Darrell Alphonso
Manny, Jerry, Olga, and the whole gang are always AMAZING! I have been going to the hospital next door for treatments and come often for lunch. Everyone is always so welcoming and genuinely care about the customers. Manny always asks me how my treatments are going and offers encouragement on the hard days. The food is also wonderful! The chicken bacon rancher is my favorite!
Atmosphere: 5
Food: 5
Service: 5
Jaymie House
Paid 12 dollars for 1/2 sandwich that had no spread on it , mushy bread , wilted lettuce and some bacon. No baguette I ordered and no napkin or fork for the mac and cheese. I even asked if everything was in the bag. pissed!
Atmosphere: 1
Food: 1
Service: 1
Rosalind Jackson
Jerry at this location is a delight! He was fast kind and personable! The restaurant is so beautiful and so clean, I love it!
Atmosphere: 5
Food: 5
Service: 5
Steph F
Parking lot is awkward. Ot an easy entrance and exit.
Atmosphere: 4
Food: 4
Service: 4
Jayme Meadows
They are scarcely staffed, steak & wake was excellent. Coffee was hot and fresh. Clean new location
Jerry was absolutely amazing, I don’t typically expect too much from Panera but he went above and beyond to create a wonderful and memorable experience. Thank you Jerry!!
Atmosphere: 5
Food: 5
Service: 5
Zully Valdez
Food was so delicious!! Detrick was so nice and came around twice and asked if we needed anything. Staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
Sherawhairco
I went through the drive through today and Jerry was working the window and I must say he was such a breath of fresh air!!! Amazing staff member, literally so beautiful, it’s so rare to see kind people especially in the customer service or food establishment fields so I HAD to stop and give a review. I hope he sees this and knows how much his energy makes a difference:)
Atmosphere: 5
Food: 5
Service: 5
Angel Campos
I wait for my order for 30 mins they messed up 4 times
Atmosphere: 1
Food: 1
Service: 1
Ron Oveson
I’m not generally a fan of Panera because I think the portions have been slowly reduced over the last few years. But this location is a regular stop on my way to and from UTSW clinics and hospitals and I have to give them a lot of credit for the exceptional taste of their breakfast sandwiches and soufflés. The Asiago Breakfast sandwich is the best one out there for flavor and portion size. The Asiago bagel they use is easy to hold and eat without making a mess and the sausage is well seasoned. This location on Harry Hines is always clean, bright, and fast.
Stood at the counter with no line for like 5 minutes without anyone coming to take my order. They force you to use their stupid kiosks even though it takes longer and they certainly were not busy.
Atmosphere: 1
Food: 3
Service: 1
I had a pleasant experience at this location with great food and minimal wait time. Jerry, the cashier, provided excellent and joyful customer service that really made my visit memorable. His positive attitude and attentiveness stood out. Based on this experience, I’ll definitely be returning to this location whenever I’m in the area.
Atmosphere: 5
Food: 5
Service: 5
Nice opportunities for great food and service s adopted tool box restaurant was great I enjoyed myself!
Atmosphere: 5
Food: 5
Service: 5
You guys I go to Panera often and I have never experienced a Panera as friendly and efficient as this one! Every time I roll through here, the staff are so friendly and sweet! I never write reviews for chain restaurants, really, but they deserve it!
Atmosphere: 5
Food: 5
Service: 5
Exceptionally clean with fresh food and wonderful customer service!!
Atmosphere: 5
Food: 5
Service: 5
Manny, Jerry, Olga, and the whole gang are always AMAZING! I have been going to the hospital next door for treatments and come often for lunch. Everyone is always so welcoming and genuinely care about the customers. Manny always asks me how my treatments are going and offers encouragement on the hard days. The food is also wonderful! The chicken bacon rancher is my favorite!
Atmosphere: 5
Food: 5
Service: 5
Paid 12 dollars for 1/2 sandwich that had no spread on it , mushy bread , wilted lettuce and some bacon. No baguette I ordered and no napkin or fork for the mac and cheese. I even asked if everything was in the bag. pissed!
Atmosphere: 1
Food: 1
Service: 1
Jerry at this location is a delight! He was fast kind and personable! The restaurant is so beautiful and so clean, I love it!
Atmosphere: 5
Food: 5
Service: 5
Parking lot is awkward. Ot an easy entrance and exit.
Atmosphere: 4
Food: 4
Service: 4
They are scarcely staffed, steak & wake was excellent. Coffee was hot and fresh. Clean new location
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
Jerry was absolutely amazing, I don’t typically expect too much from Panera but he went above and beyond to create a wonderful and memorable experience. Thank you Jerry!!
Atmosphere: 5
Food: 5
Service: 5
Food was so delicious!! Detrick was so nice and came around twice and asked if we needed anything. Staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
I went through the drive through today and Jerry was working the window and I must say he was such a breath of fresh air!!! Amazing staff member, literally so beautiful, it’s so rare to see kind people especially in the customer service or food establishment fields so I HAD to stop and give a review. I hope he sees this and knows how much his energy makes a difference:)
Atmosphere: 5
Food: 5
Service: 5
I wait for my order for 30 mins they messed up 4 times
Atmosphere: 1
Food: 1
Service: 1
I’m not generally a fan of Panera because I think the portions have been slowly reduced over the last few years. But this location is a regular stop on my way to and from UTSW clinics and hospitals and I have to give them a lot of credit for the exceptional taste of their breakfast sandwiches and soufflés. The Asiago Breakfast sandwich is the best one out there for flavor and portion size. The Asiago bagel they use is easy to hold and eat without making a mess and the sausage is well seasoned. This location on Harry Hines is always clean, bright, and fast.
Atmosphere: 5
Food: 5
Service: 5
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