If I could give a -1 I would, order the 24$ deal that includes a soda, pizza and 2 sides, all was well until they forgot the soda! The delivery person said that he will be right back with the road, 15 min passed and no soda, I called and asked about how long would it take to have the soda redelivery and immediately I was told that they will give me the credit for the soda, we really need it the soda, as I had kids over the house and couldn't go out to the store, after a back and forth conversation she had with "the manager" she told me that it was about 30 minutes to redelivery the soda, I proceeded to ask for a credit and then she just hanged up on me! Terrible customer service, unprofessional.Avoid this location at all costs!!!
Atmosphere: 1
Food: 4
Service: 1
Hugo Adame
Will never order from here again, I order a large pepperoni pizza and it looks like they gave me small!
Atmosphere: 1
Food: 1
Service: 1
Jenifer Massey
The online ordering system is never accurate and they always say it's down so they lose orders and provide zero customer service when this happens.
Food: 3
Service: 1
Aron Rogers
Im normally not one to complain but come on papa johns lower greenville you got to do better. First its not disclosed that they don't deliver it's contracted out through door dash who don't have or use pizza warmer bags like most pizza delivery places. So food was luke warm. Then the quality of the pizza was horrible. Half the pizza seperated from the crust when picked up and spots where holes in dough where you could see fingers through the bottom of the pizza with the entire pizza toppings just falling of everywhere. Definitely was eaten but not in the form of pizza or anything normal to it. Especially for $25 should have been better. Ordered here one time in the 5 years of living on this side of town so bummer.
Food: 2
Service: 1
Monica Green
Placed an order over the phone well before closing time today January 28 for Cable Danielle, never got it delivered. Tried calling after 40 minutes, no answer, called again 20 minutes later but the store was CLOSED. I’m sure they made the pizza, let it sit, canceled delivery and ate it. I work down the street and also work at a restaurant and this is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
brian bethel
Don’t waste your time putting in your order bc they’ll let it sit for 30 minutes before canceling it.This location refused to deliver to my house even tho I’m in their location and made the order well before they closed.
Atmosphere: 1
Food: 1
Service: 1
Michal Říha
Best PJ in Dallas (1/8/24)Fast service, great pizza, clean restaurant - 5*****
Atmosphere: 5
Food: 5
Service: 5
Michael Lee
Pizza tastes like Papa John's Pizza, nothing wrong with that. Best part is always the free garlic sauce. Worst boneless chicken wings I've ever had though. Look bad and taste worse. So disappointing.
Food: 1
Service: 4
Grace LaValley
Cold pizza hap hazard toppings thanks for notta I will not tip 30 percent
Food: 2
Service: 2
Sneker One
order $25 worth of pizza, their call center sent my pizza from the wrong restaurant. got lost never received my pizza and they took my $25. And now they are closed and will not be getting dinner and lost my
Just ordered for 25, sent order in through email, as directed and they literally only had five orders correct. Spoke to manager four times before delivery to make sure all was well. We get the food and it’s completely messed up. Do not waste your time with this establishment. They always drop the ball, let these reviews help you order some where else.
Atmosphere: 1
Food: 2
Service: 1
Andrew Call
I called after I had an issue on my online order. Marcus (the store manager) made sure I was taken care of and did an excellent job helping me out. Will definitely return!
Food: 5
Service: 5
Jonathan W.
Made my order wrong (I asked for light cheese and double pepperioni; they put normal amount of cheese and didn't even put the normal amount of pepperoni) and then wouldn't remake it. I won't be going here again.
Mike Hernandez
Went inside to pick up a order no one came to the front to attend me worst customer service ever this papa John's location get's Donkey of the year ?????
Nicki G.
Order pizza for the new season week 1 cowboy game. Order the works pizza. Prepared perfectly. Will definitely order this again. Arrived hot and on time.
If I could give a -1 I would, order the 24$ deal that includes a soda, pizza and 2 sides, all was well until they forgot the soda! The delivery person said that he will be right back with the road, 15 min passed and no soda, I called and asked about how long would it take to have the soda redelivery and immediately I was told that they will give me the credit for the soda, we really need it the soda, as I had kids over the house and couldn't go out to the store, after a back and forth conversation she had with "the manager" she told me that it was about 30 minutes to redelivery the soda, I proceeded to ask for a credit and then she just hanged up on me! Terrible customer service, unprofessional.Avoid this location at all costs!!!
Atmosphere: 1
Food: 4
Service: 1
Will never order from here again, I order a large pepperoni pizza and it looks like they gave me small!
Atmosphere: 1
Food: 1
Service: 1
The online ordering system is never accurate and they always say it's down so they lose orders and provide zero customer service when this happens.
Food: 3
Service: 1
Im normally not one to complain but come on papa johns lower greenville you got to do better. First its not disclosed that they don't deliver it's contracted out through door dash who don't have or use pizza warmer bags like most pizza delivery places. So food was luke warm. Then the quality of the pizza was horrible. Half the pizza seperated from the crust when picked up and spots where holes in dough where you could see fingers through the bottom of the pizza with the entire pizza toppings just falling of everywhere. Definitely was eaten but not in the form of pizza or anything normal to it. Especially for $25 should have been better. Ordered here one time in the 5 years of living on this side of town so bummer.
Food: 2
Service: 1
Placed an order over the phone well before closing time today January 28 for Cable Danielle, never got it delivered. Tried calling after 40 minutes, no answer, called again 20 minutes later but the store was CLOSED. I’m sure they made the pizza, let it sit, canceled delivery and ate it. I work down the street and also work at a restaurant and this is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Don’t waste your time putting in your order bc they’ll let it sit for 30 minutes before canceling it.This location refused to deliver to my house even tho I’m in their location and made the order well before they closed.
Atmosphere: 1
Food: 1
Service: 1
Best PJ in Dallas (1/8/24)Fast service, great pizza, clean restaurant - 5*****
Atmosphere: 5
Food: 5
Service: 5
Pizza tastes like Papa John's Pizza, nothing wrong with that. Best part is always the free garlic sauce. Worst boneless chicken wings I've ever had though. Look bad and taste worse. So disappointing.
Food: 1
Service: 4
Cold pizza hap hazard toppings thanks for notta I will not tip 30 percent
Food: 2
Service: 2
order $25 worth of pizza, their call center sent my pizza from the wrong restaurant. got lost never received my pizza and they took my $25. And now they are closed and will not be getting dinner and lost my
Service: 1
Restaurantji Recommends
Just ordered for 25, sent order in through email, as directed and they literally only had five orders correct. Spoke to manager four times before delivery to make sure all was well. We get the food and it’s completely messed up. Do not waste your time with this establishment. They always drop the ball, let these reviews help you order some where else.
Atmosphere: 1
Food: 2
Service: 1
I called after I had an issue on my online order. Marcus (the store manager) made sure I was taken care of and did an excellent job helping me out. Will definitely return!
Food: 5
Service: 5
Made my order wrong (I asked for light cheese and double pepperioni; they put normal amount of cheese and didn't even put the normal amount of pepperoni) and then wouldn't remake it. I won't be going here again.
Went inside to pick up a order no one came to the front to attend me worst customer service ever this papa John's location get's Donkey of the year ?????
Order pizza for the new season week 1 cowboy game. Order the works pizza. Prepared perfectly. Will definitely order this again. Arrived hot and on time.