Papa Johns Pizza

4727 Frankford Rd Ste 341, Dallas
(972) 267-7575

Recent Reviews

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Mae Fields

I ordered boneless wings with the barbecue flavor. I'm wondering where is the rest of the sauce. When I called to pay with card customer service was impatient unprofessional and has very poor listening skills. Drivers can't seem to read or follow simple instructions such as do not put my food on the ground, hand it to me. One knock at the door opened just in time because yes my food was in position of being placed on the ground. Wings dry and cold

Shelby Gibson

Alex the manager here was super unhelpful. Never order if something goes wrong it’s sorry take it up with them. Do better.

Adding to the review after going through all the customer services: Delivery service at least blocked the driver - Papa John’s just didn’t care. You’re a pizza place and have the most ability to make a delivery issue right and just choose not to. Seriously do not order from here unless you want to be disappointed.

איתי עדני

Shame on the service, when they see a customer coming the employee walks back and disappears, does not recommend

Rebekah Bryan Dodd

My pizza was delivered by doordash and my pizzas were delivered cold. I got to watch my dasher spend 25 minutes attempting to deliver a different order somewhere else while my food sat in the car and clearly not in a hot bag. I’m done with Papa Johns and their delivery until they go back to their own drivers.

Blythe Burns

Manager refused to cancel the door dash order and refused to make order modifications. I asked multiple times for help and none was given. Poor customer service.

Dustin English

Order here if you like undercooked cold pizza!

phillip perkins

Great pizza, everything was fresh and delicious. Would definitely recommend this location to get a great pizza!

AI-KEYUA COOKE

Tye- thank you for your patience and explaining hi to properly order online. She is great patient and kind.

Jason Rodriguez

Figured the tips would go to papa Johns drivers not Grub hub, won't be ordering from here knowing the tips are going to non papa johns employee drivers. Would rather drive to go get my order. When did papa johns get greedy with the garlic bread sauce they brush on the bread Stix. Should include an option for extra if wanted.

Atmosphere: 2

Food: 2

Service: 2

Tony Hyon

My pizza dough was not cooked all the way.

Atmosphere: 4

Food: 2

Service: 4

Saher D

I tried papa John's pizza for the first and last time. It was horrible. Never doing that again. My first thought was why is this so sweet? Couldn't have more than half a slice. I dont see how people even like this stuff. I ordered online and picked up in store. The staff and all was nice and had my pizza done on time.

Atmosphere: 5

Food: 1

Service: 5

Ever Gutierrez

Great customer service and fast delivery perfect deals. The food its great and delicious.

Atmosphere: 5

Food: 5

Service: 5

J T

Ordered from here against my better judgement, but needed something quick for the kids. Pizza was cold, and the Delivery driver was the worst. As I handed him the money (With tip) he just stared with a blank look on his face as if he maybe had a mental illness or something. I had to reach for my own order because he acted as if it was an Inconvenience to hand it over. Lesson learned. Never order from this trash again...Thankful that their are better Pizza brands near me.

Food: 2

Service: 1

Maria Obispo

I have tried to buy pizza two days in a row and both days it has been closed 1 hour before the schedule, what is the actual schedule?

Atmosphere: 1

Food: 5

Service: 1

Allison Linderkamp

I used to order from this location frequently with no issues. However, 3 of the last 5 times I placed an order I had to cancel due to them using door dash. Due to whatever gps door dash uses, they can't find my home. They just leave it at some random home. So, when papa John's alerts me they aren't delivering it because they can't be bothered to pay drivers, I have to cancel my order. Then I'm left to find something else to eat before I even get the money back. I'm done.

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