Pizza Hut
9310 E R L Thornton Fwy #106, Dallas
(214) 324-5329
Recent Reviews
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Very bad when you call to order something online
Service: 1
I placed my order online. When I got there to pick it up they said it would be 5 minutes which wasn't a big deal. After 15 minutes had passed I inquired about my order. I was then told it was erased off of the board by the cook and they would start the order. Needless to say I was there for about 45 minutes waiting on my carryout order that I had ordered online.
Atmosphere: 2
Food: 4
Service: 1
Worst place to buy a pizza
Just atrocious.
Service: 1
I order for at 5:50. The order was supposed to arrive at 6:30 but it’s over a hour late. Then when I try to call to get an update and give the gate code to my apartment.But they put me on hold for 35 mins and when they answer the phone they just keepin putting me on hold. Don’t waste your time
Atmosphere: 1
Food: 1
Service: 1
Great staff , great food 10/10 recommend
Atmosphere: 5
Food: 5
Service: 5
Didn't have my pizza ready on time for carry out.
This is bullshit , I order and when arribe to pick up my order the manager quit and nobody came to help or said what happen ,never coming again!!
will be deleting my app and never ordering again! my kids first year teaching wanted to treat his kids to pizza for their first year. we place an order, gets accepted and charged and now I can't get even get confirmation of cancellation or refund. did deliver through their app which serviced our to @doordash and they texted saying no one is at the store and last employee quit. called customer service 4 times kept getting hung up or rerouted finally talked to call center manager "Mike" and was told he could refund but couldn't give me cancellation confirmation. gave me corporate number and it directs you to the website to file a complaint. I will be filing a fraud charge to my CC.
Atmosphere: 1
Food: 1
Service: 1
Went to picked up my order on my lunch time the manager quit at that moment there was no one to give me my order this store is trash
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It was a pretty tasty little pizza. But, I ordered extra cheese on my thin pizza and there was very little cheese. I would like it to be stringy when I pulled the slice off of it when I order extra cheese.
Vegetarian options: Na
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Marinara
Had me on hold for a long time but food was hittin
Atmosphere: 5
Food: 5
Service: 2
I would recommend to not order from this location unless you’re willing to give up an extra half hour waiting for an order placed in advance . There’s never someone to greet or dispatch orders and wait times are ridiculous .
Atmosphere: 1
Food: 3
Service: 1
Never got my delivery after them saying it was delivered. Had to call mutplie times before I even got one answer then put on hold for the manager. Waited another 10 mins on hold for him to answer get my name and number to put me back on hold for another 20 mins and never got helped out. Worst place worst service. Just giving my order to anybody that is around the apartment complex
Atmosphere: 1
Food: 1
Service: 1
Ordered delivery through the app. Order took over 45 minutes to make, and was notified that the delivery would be through DoorDash. Another 30 minutes later we get the notice that the delivery is complete, but half our order was missing. Calls to the store will not be answered. Don’t waste your time here for bad quality food.
Atmosphere: 1
Food: 1
Service: 1
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