I love the service from this location they always have fresh tasty food. The skills they have to satisfy customers is truly outstanding not to mention Santos you can really tell when someone likes their job
Atmosphere: 5
Food: 5
Service: 5
Liamn Gomes
Awesome service from Santos! Will definitely be going back
Atmosphere: 5
Food: 5
Service: 5
Kimberly Rodriguez
We come here often for lunch Great costumer service Foood tastes amazing and they are fast We’ll definitely keep coming
Atmosphere: 5
Food: 5
Service: 5
Adrian Hernandez
36 dollars for 6 tacos and a quesadilla
Food: 1
J.C Montano JR
Alexis great service and attitude!! Food was also really good!! We will be back i always love the view of the planes landing...
Atmosphere: 5
Food: 5
Service: 5
Alexis Gutierrez
Kimberly had good costumer service and food was great. definitely recommend this place!!!
Atmosphere: 5
Food: 5
Service: 5
Ricardo G
Or they either changed recipe or they don't care anymore about how to prep food. Chicken is always raw and no taste. Beans have no taste as well, and rice is salty. Used to be good, not any more!
Atmosphere: 1
Food: 1
Service: 1
Mario
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Gabriela Floreana Tizon Holguin
i went yesterday again and the service was amazing!! thanks Paolo for your kindness and service ☺️
Loved it!!!! Paolo was our waiter and he was really kind and funny, tip completely deserved. The food was really good too. 10/10 would recommend
Atmosphere: 5
Food: 5
Service: 5
Rosa Galvan
Our company always orders from here and it's always exceptional! Julieth always takes care of our online orders, she is the best and always very helpfull! she already knows me since i pick up from there very often and always has my order ready to hand out to me. 100% recomend this location!
Atmosphere: 5
Food: 5
Service: 5
Misty Hollowell
I have been going to Pollo Regio for about 18 years, to this location for about 10 years. I understand the inflation has made prices go up, however, in 10 years it has gone up about $11 to $14 more, and recently went up again. I order the exact same thing every time, the #1 whole chicken with rice and beans (now it is called the family meal 8 piece). It always comes with 4 salsa's (verde or roja), and I order 6 extra to get a total of 10 salsa's. Now the size of the salsa's are much smaller, half the size, and not filled all the way up. The container size being used now takes 2 to be the older size container. Now I have to order 16 extra to get a total of 20 just to get the same amount of salsa that I have always ordered, but now I have to pay much more for the same amount. It also depends on who the cashier is, and how much they decide to charge me, it's never the same. I am Non-Hispanic White, and at times it seems I am charged more by certain individual cashier's because of my race. My last visit I was charged $7 plus for the extra salsa's (don't have receipt with me for exact dollar amount). I also order a medium sour cream and extra lime. I order about 2 to 3 times a month here. So, to my point, I used to pay $29 to $32 an order ($58 to $87 a month) for the same thing years ago, now it is $40 to $43 an order, so spending $80 to $120 a month now, $960 to $1,440 a year from just 1 customer, and now they are OVERCHARGING me for salsa. It is getting so ridiculous!!! I am really disappointed about the salsa situation. Not to mention the chunk of white meat on the wings have gotten way smaller as well, and at times are just totally gone like someone ate it. In addition, the way they are now packaging the chicken in paper boxes instead of the butcher paper that was much more durable and less messy is not a good thing or ideal. Seems I need try out another location to see if I am being charged the same, along with the treatment of being Non-Hispanic White or just maybe take my business elsewhere going to another company/restaurant all together.
Good service and good food
Atmosphere: 5
Food: 5
Service: 5
I love the service from this location they always have fresh tasty food. The skills they have to satisfy customers is truly outstanding not to mention Santos you can really tell when someone likes their job
Atmosphere: 5
Food: 5
Service: 5
Awesome service from Santos! Will definitely be going back
Atmosphere: 5
Food: 5
Service: 5
We come here often for lunch
Great costumer service
Foood tastes amazing and they are fast
We’ll definitely keep coming
Atmosphere: 5
Food: 5
Service: 5
36 dollars for 6 tacos and a quesadilla
Food: 1
Alexis great service and attitude!! Food was also really good!! We will be back i always love the view of the planes landing...
Atmosphere: 5
Food: 5
Service: 5
Kimberly had good costumer service and food was great. definitely recommend this place!!!
Atmosphere: 5
Food: 5
Service: 5
Or they either changed recipe or they don't care anymore about how to prep food.
Chicken is always raw and no taste. Beans have no taste as well, and rice is salty.
Used to be good, not any more!
Atmosphere: 1
Food: 1
Service: 1
Excellent service
Atmosphere: 5
Food: 5
Service: 5
i went yesterday again and the service was amazing!! thanks Paolo for your kindness and service ☺️
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Loved it!!!! Paolo was our waiter and he was really kind and funny, tip completely deserved. The food was really good too. 10/10 would recommend
Atmosphere: 5
Food: 5
Service: 5
Our company always orders from here and it's always exceptional! Julieth always takes care of our online orders, she is the best and always very helpfull! she already knows me since i pick up from there very often and always has my order ready to hand out to me. 100% recomend this location!
Atmosphere: 5
Food: 5
Service: 5
I have been going to Pollo Regio for about 18 years, to this location for about 10 years. I understand the inflation has made prices go up, however, in 10 years it has gone up about $11 to $14 more, and recently went up again. I order the exact same thing every time, the #1 whole chicken with rice and beans (now it is called the family meal 8 piece). It always comes with 4 salsa's (verde or roja), and I order 6 extra to get a total of 10 salsa's. Now the size of the salsa's are much smaller, half the size, and not filled all the way up. The container size being used now takes 2 to be the older size container. Now I have to order 16 extra to get a total of 20 just to get the same amount of salsa that I have always ordered, but now I have to pay much more for the same amount. It also depends on who the cashier is, and how much they decide to charge me, it's never the same. I am Non-Hispanic White, and at times it seems I am charged more by certain individual cashier's because of my race. My last visit I was charged $7 plus for the extra salsa's (don't have receipt with me for exact dollar amount). I also order a medium sour cream and extra lime. I order about 2 to 3 times a month here. So, to my point, I used to pay $29 to $32 an order ($58 to $87 a month) for the same thing years ago, now it is $40 to $43 an order, so spending $80 to $120 a month now, $960 to $1,440 a year from just 1 customer, and now they are OVERCHARGING me for salsa. It is getting so ridiculous!!! I am really disappointed about the salsa situation. Not to mention the chunk of white meat on the wings have gotten way smaller as well, and at times are just totally gone like someone ate it.
In addition, the way they are now packaging the chicken in paper boxes instead of the butcher paper that was much more durable and less messy is not a good thing or ideal.
Seems I need try out another location to see if I am being charged the same, along with the treatment of being Non-Hispanic White or just maybe take my business elsewhere going to another company/restaurant all together.
Atmosphere: 3
Food: 5
Service: 2
Very good service thanks
Atmosphere: 5
Food: 5
Service: 5
Good ceremony
Atmosphere: 5
Food: 5
Service: 5
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