I love Pollo Regio, I just didn't love the service of this location. The lady taking my order was with attitude.
Atmosphere: 3
Food: 5
Service: 3
José Hernández
Good place
Atmosphere: 5
Food: 5
Service: 5
Dora R
Baked potatoes with grilled chicken DONT PUT ENOUGH MEAT. the jim miller and samuel location Dallas Tx. I called to complain,and ADRIANA, answered the phone and have the nerve to tell me that they have a measurement on how much meat they put in the baked potatoes. I been to other Pollo Regio and they always put enough meat. Them she said take a picture and next time you come show us the picture. The price of the potatoes is pricey they only sold me the potatoes cover with cheese and no meat.
Emily N
I love going to Pollo Regio but the service here compared to other establishments is superb. The person that attended me (her name was Stephanie, I believe) was incredibly amicable and took her time to explain the items on the menu in Spanish for my mom! Deeply grateful to this establishment 🙌🙌
Atmosphere: 5
Food: 4
Service: 5
Alexa Favela
Very yummy chicken! The cashier Stephanie R was very kind and polite, 10/10 experience 🍗☺️
I love Pollo Regio but I am disappointed the salsa’s size has changed, very small. Make sure you check your order before leaving if you as for additional items of modifications because they usually never do it until you let them know the item is missing.
Atmosphere: 4
Food: 3
Service: 4
Lee Brown
I've been eating here for about 15 years. But the new staff is not so good. I ordered my nacho and a water today and a young lady asked me 5 times if I wanted just a water. And charged me $3.24 cents for it. After I told her I want a nacho and a water. She was so caught up in me trying to get a cup thinking I was gonna put soda in it that she didn't get my nacho. I waited 25 minutes before I got things straightened out.
Atmosphere: 5
Food: 5
Service: 1
Frank Medina
Took 1 hour for my food seems like only one person was working since their was nobody inside or infornt of me
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Grilled Chicken
Trey Jackson
Stephanie provided good customer service
Luis Sandoval Ramirez
I visit this Pollo Regio every once in a while and I never leave with a bad experience. The food is always delicious, and the service is nice.
Excellent service by cashier Stephanie
Amazing place and service
Atmosphere: 5
Food: 5
Service: 5
Great place and food
Atmosphere: 5
Food: 5
Service: 5
Very nice customer service and helpful. Food is always delicious!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Salsa Verde, Charro Beans
Delicious food
Atmosphere: 5
Food: 5
Service: 5
I love Pollo Regio, I just didn't love the service of this location. The lady taking my order was with attitude.
Atmosphere: 3
Food: 5
Service: 3
Good place
Atmosphere: 5
Food: 5
Service: 5
Baked potatoes with grilled chicken DONT PUT ENOUGH MEAT. the jim miller and samuel location Dallas Tx.
I called to complain,and ADRIANA, answered the phone and have the nerve to tell me that they have a measurement on how much meat they put in the baked potatoes.
I been to other Pollo Regio and they always put enough meat.
Them she said take a picture and next time you come show us the picture.
The price of the potatoes is pricey they only sold me the potatoes cover with cheese and no meat.
I love going to Pollo Regio but the service here compared to other establishments is superb. The person that attended me (her name was Stephanie, I believe) was incredibly amicable and took her time to explain the items on the menu in Spanish for my mom! Deeply grateful to this establishment 🙌🙌
Atmosphere: 5
Food: 4
Service: 5
Very yummy chicken! The cashier Stephanie R was very kind and polite, 10/10 experience 🍗☺️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love Pollo Regio but I am disappointed the salsa’s size has changed, very small. Make sure you check your order before leaving if you as for additional items of modifications because they usually never do it until you let them know the item is missing.
Atmosphere: 4
Food: 3
Service: 4
I've been eating here for about 15 years. But the new staff is not so good. I ordered my nacho and a water today and a young lady asked me 5 times if I wanted just a water. And charged me $3.24 cents for it. After I told her I want a nacho and a water. She was so caught up in me trying to get a cup thinking I was gonna put soda in it that she didn't get my nacho. I waited 25 minutes before I got things straightened out.
Atmosphere: 5
Food: 5
Service: 1
Took 1 hour for my food seems like only one person was working since their was nobody inside or infornt of me
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Grilled Chicken
Stephanie provided good customer service
I visit this Pollo Regio every once in a while and I never leave with a bad experience. The food is always delicious, and the service is nice.
Atmosphere: 5
Food: 5
Service: 5
Loading...