Jill is always so nice and personable!! We love Jill :’)
Atmosphere: 5
Food: 5
Service: 5
Tamar Lynch
The man that worked on Sunday around 7pm on the line 8/17/2025 was VERY RUDE !
Atmosphere: 1
Service: 1
Arius I
Best sandwich ever made by Jeremy very knowledgeable about sandwiches and how they’re made. Customer service was outstanding thanks.
Ashly Westbrook
🌟🌟🌟🌟🌟 Best Cookies and Shakes Ever! 🍪🥤❤️
We were in the mood for a cookie and remembered Potbelly has AMAZING cookies. 🍪 So we went in and guess what? I had the Potbelly app and got a FREE cookie! 🎉
Then my fiancé said, “I want a shake!” and they asked vanilla, strawberry, or chocolate. I picked vanilla, and the guy at the counter said, “You have a half-off coupon in your rewards — want to use it?” Heck yes, we do! 🙌
It was the BEST moment of our weekend. We both got exactly what we wanted — a warm cookie and a creamy vanilla shake. OMG, it was soooo good. Potbelly, you made us so happy! 🥰
We’ll definitely be back for more. 💛
Atmosphere: 5
Food: 5
Service: 5
Debbie Martin
I’m a big Potbelly fan! We live in Houston but were visiting this weekend and went in for lunch. I get the Apple Walnut salad every time and my husband enjoys the Chix salad salad. As usual, the service was great. Friendly and professional and the food is always delicious!’
Atmosphere: 5
Food: 5
Service: 5
Mandy Hibbs
This place is hit or miss. My food is never fully cooked. I like the chicken club but I won’t order it when it’s busy anymore. Even when I order it to eat at the location, the chicken is never fully heated and the bacon is always under cooked. I don’t enjoy having to pick food off the meal I payed for because it might make me sick. I have to order during slow hours to avoid my sandwich being slapped together quickly. Please address issues as it has happened MULTIPLE times so I know it is not a fluke.
Atmosphere: 3
Food: 3
Service: 3
S R
The store manager was extremely rude. I’m going to try to make it a point to order when she’s not around cause usually the customer service is on point here. I love coming in and seeing all the employees like Paul, Omar and Jeremy. Too bad this location can’t seem to hold staff, probably due to the treatment from the store manager. She needs to be trained in how to treat people because it’s a disgrace on what she thinks what customer service is. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
santilian
The girls there on Sundays, in the evening have a bad attitude, like they're there to do you a favor, no feed back, no recommendation on the food, it's like they want you to hurry up and order, so they can be done with you. 'Cause you're wasting their time!
As a sandwich shop, Eatzis leaves them biting the dust.
Atmosphere: 1
Food: 4
Service: 1
Isaac Cole
They don’t have any meat items. Want chicken? Too bad they are out. Want turkey? Too bad they are out. Want cheese? Too bad they are out. No clue what they are selling.
Atmosphere: 3
Food: 1
Service: 1
Justin Carver
Second time I’ve ordered a “Big” sandwich via the mobile app, come home, and it being the smallest one. Very tiny. Hope it’s not the quality going down, but for an extra $5, it’s not worth it.
I thoroughly enjoyed my visit here . The team members were super nice and friendly and the environment was extremely relaxing . The food was very good . My new favorite spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potbelly Whole Pickle
Laci Soqui
My salad was delicious and so was the potato soup. They have really yummy lemonade too. Sandwiches are delicious too. Extremely kind staff. Fast and large dining room.
Atmosphere: 5
Food: 5
Service: 5
Eduardo Lira (AngryNinja)
While I don't really get their food, I tend to get a drink during work. I get a cup of soda, but it tends to be a gamble on whether their machine is properly working, has syrup in it or is cleaned since I've gone a few times and end up getting soda that tasted stale, flat or just downright strange. I understand if the employees are busy, but something needs to be done about their soda.
Jill is always so nice and personable!! We love Jill :’)
Atmosphere: 5
Food: 5
Service: 5
The man that worked on Sunday around 7pm on the line 8/17/2025 was VERY RUDE !
Atmosphere: 1
Service: 1
Best sandwich ever made by Jeremy very knowledgeable about sandwiches and how they’re made. Customer service was outstanding thanks.
🌟🌟🌟🌟🌟
Best Cookies and Shakes Ever! 🍪🥤❤️
We were in the mood for a cookie and remembered Potbelly has AMAZING cookies. 🍪 So we went in and guess what? I had the Potbelly app and got a FREE cookie! 🎉
Then my fiancé said, “I want a shake!” and they asked vanilla, strawberry, or chocolate. I picked vanilla, and the guy at the counter said, “You have a half-off coupon in your rewards — want to use it?” Heck yes, we do! 🙌
It was the BEST moment of our weekend. We both got exactly what we wanted — a warm cookie and a creamy vanilla shake. OMG, it was soooo good. Potbelly, you made us so happy! 🥰
We’ll definitely be back for more. 💛
Atmosphere: 5
Food: 5
Service: 5
I’m a big Potbelly fan! We live in Houston but were visiting this weekend and went in for lunch. I get the Apple Walnut salad every time and my husband enjoys the Chix salad salad.
As usual, the service was great. Friendly and professional and the food is always delicious!’
Atmosphere: 5
Food: 5
Service: 5
This place is hit or miss. My food is never fully cooked. I like the chicken club but I won’t order it when it’s busy anymore. Even when I order it to eat at the location, the chicken is never fully heated and the bacon is always under cooked. I don’t enjoy having to pick food off the meal I payed for because it might make me sick. I have to order during slow hours to avoid my sandwich being slapped together quickly. Please address issues as it has happened MULTIPLE times so I know it is not a fluke.
Atmosphere: 3
Food: 3
Service: 3
The store manager was extremely rude. I’m going to try to make it a point to order when she’s not around cause usually the customer service is on point here. I love coming in and seeing all the employees like Paul, Omar and Jeremy. Too bad this location can’t seem to hold staff, probably due to the treatment from the store manager.
She needs to be trained in how to treat people because it’s a disgrace on what she thinks what customer service is. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
The girls there on Sundays, in the evening have a bad attitude, like they're there to do you a favor, no feed back, no recommendation on the food, it's like they want you to hurry up and order, so they can be done with you. 'Cause you're wasting their time!
As a sandwich shop, Eatzis leaves them biting the dust.
Atmosphere: 1
Food: 4
Service: 1
They don’t have any meat items. Want chicken? Too bad they are out. Want turkey? Too bad they are out. Want cheese? Too bad they are out. No clue what they are selling.
Atmosphere: 3
Food: 1
Service: 1
Second time I’ve ordered a “Big” sandwich via the mobile app, come home, and it being the smallest one. Very tiny. Hope it’s not the quality going down, but for an extra $5, it’s not worth it.
Restaurantji Recommends
I thoroughly enjoyed my visit here . The team members were super nice and friendly and the environment was extremely relaxing . The food was very good . My new favorite spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potbelly Whole Pickle
My salad was delicious and so was the potato soup. They have really yummy lemonade too. Sandwiches are delicious too. Extremely kind staff. Fast and large dining room.
Atmosphere: 5
Food: 5
Service: 5
While I don't really get their food, I tend to get a drink during work. I get a cup of soda, but it tends to be a gamble on whether their machine is properly working, has syrup in it or is cleaned since I've gone a few times and end up getting soda that tasted stale, flat or just downright strange. I understand if the employees are busy, but something needs to be done about their soda.
Atmosphere: 5
Food: 3
Service: 5
Good sandwich at a reasonable price.
Atmosphere: 4
Food: 5
Service: 4
Really good sandwich and fast service
Loading...