The prices are outrageous! Bought a fountain drink & expected to be no more than 4-5 dollars & the drinks came out to be $7 with no refills ! Just because they aren’t the plastic cups. The pizza tasted like cardboard as well & my pizza had a hair !! I think they should improve the quality of the food for the price that we’re paying.
Atmosphere: 2
Food: 1
Service: 1
Jennifer Leger
They have updated this place and the atmosphere is quite wonderful. Has the smokehouse Mac N Cheese and the Turkey sandwich with fries. Best food we have ever had at any zoo we have been so far across the entire country as far as zoo food goes.
Atmosphere: 5
Food: 5
Service: 5
Jin Park
Horrible food that making.Should change kitchen
Atmosphere: 1
Food: 1
Service: 2
Praveen shetty
I ordered chicken tenders and fries, the taste is really good. this is one of the tastiest food i had..thanks to entire team for making quality and tasty food.
Atmosphere: 4
Food: 5
Service: 5
Andrea Knight
It was clean with plenty of options. Breakfast items before 10am and salads, burgers, fries and other items after 10am. The place is huge, with collectors cups of all kinds that look great. I had the cheeseburger with fries. It was a good beef patty, nice soft toated bun, and good fresh fixings. The fries were hot and cripsy, they had a number of sauces for dipping. You can dine inside in A/C, or outside in the sun or shade, it's surrounded with plenty of trees. A nice little respite after lots of walking around the zoo.
Atmosphere: 5
Food: 5
Service: 5
Franklin Phillips
Pizza, chicken sandwich and salad is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad, Pizza
Jared Puls
The location is amazing, and there is plenty of seating but that is about the only nice things to say: The prices are terrible and the food tastes like school cafeteria food . Make sure you bring a cooler with drinks because they are charging 8 bucks for a fountain drink. 50 cents of stale salad mix for 12 bucks was definitely not worth it. Next time I'm bringing my own food or trying one of the snack places because while the food was bad, the zoo is amazing and my kids loved every minute of it. I do recommend the zoo, but give this place a pass. Hopefully they get a chef and a new distributer and redo the menu soon, because this place has the potential to be great.
Samantha Swartz
The food was super pricey and nasty. We got the burger and chicken strip basket spent about $40 and had no more then a couple bites and it still made us sick to our stomachs.
Issac that works here has awesome customer service and is respectful definitely a good place to go if your at the zoo respectful people here!
Dayna “Artbyladyd” LadyD
Do not eat here... not only is it over priced for what you get my cheese burger was so cold that the stale bun it was on was higher temperature.The slice of processed oily cheese on the burger was stiff and as dry as the lettuce the slice of unripe yet mushy tomato on it was dripping cold water onto the bun making it soggy.There is absolutley no way that the seemingly boiled pre-formed hamburger patty was more than 75 degrees- colder than room tempature.I begrugedly complained and did recieve a new soggy equally repulsive replacement.But it was only about 2 degrees warmer than the first one.It is not only disgusting but very highly likely to eat food not at correctly cooked temps.Do better.Do way better!
Michael Fuller
$4 drinks with no refill. Waited 23 min for two nasty pizza that are burnt. I'll pass on the cardboard and grease next time.
Kirah Strnad
My review here is based entirely on the fact that I was very clear about my celiac disease / gluten allergy, and they still made me very very ill. I know it likely comes down to being understaffed and underpaid, but I would much rather an establishment tell me "we can't serve you" than spend all night vomiting, which is what happened. :/Food tasted fine, the decor was nice, but they absolutely need to take allergens more seriously.
James Waddell
This is more a food allergy warning then a quality warning. For Zoo food it's alright, but they are /not/ good about celiac handling with their food. My wife was made sick due to cross contamination and though the Dallas Zoo says they handle gluten free there I would not trust it. Avoid if you have food allergies.
Food was expensive
The prices are outrageous! Bought a fountain drink & expected to be no more than 4-5 dollars & the drinks came out to be $7 with no refills ! Just because they aren’t the plastic cups. The pizza tasted like cardboard as well & my pizza had a hair !! I think they should improve the quality of the food for the price that we’re paying.
Atmosphere: 2
Food: 1
Service: 1
They have updated this place and the atmosphere is quite wonderful. Has the smokehouse Mac N Cheese and the Turkey sandwich with fries. Best food we have ever had at any zoo we have been so far across the entire country as far as zoo food goes.
Atmosphere: 5
Food: 5
Service: 5
Horrible food that making.Should change kitchen
Atmosphere: 1
Food: 1
Service: 2
I ordered chicken tenders and fries, the taste is really good. this is one of the tastiest food i had..thanks to entire team for making quality and tasty food.
Atmosphere: 4
Food: 5
Service: 5
It was clean with plenty of options. Breakfast items before 10am and salads, burgers, fries and other items after 10am. The place is huge, with collectors cups of all kinds that look great. I had the cheeseburger with fries. It was a good beef patty, nice soft toated bun, and good fresh fixings. The fries were hot and cripsy, they had a number of sauces for dipping. You can dine inside in A/C, or outside in the sun or shade, it's surrounded with plenty of trees. A nice little respite after lots of walking around the zoo.
Atmosphere: 5
Food: 5
Service: 5
Pizza, chicken sandwich and salad is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad, Pizza
The location is amazing, and there is plenty of seating but that is about the only nice things to say: The prices are terrible and the food tastes like school cafeteria food . Make sure you bring a cooler with drinks because they are charging 8 bucks for a fountain drink. 50 cents of stale salad mix for 12 bucks was definitely not worth it. Next time I'm bringing my own food or trying one of the snack places because while the food was bad, the zoo is amazing and my kids loved every minute of it. I do recommend the zoo, but give this place a pass. Hopefully they get a chef and a new distributer and redo the menu soon, because this place has the potential to be great.
The food was super pricey and nasty. We got the burger and chicken strip basket spent about $40 and had no more then a couple bites and it still made us sick to our stomachs.
Good food. Super slow.
Restaurantji Recommends
Issac that works here has awesome customer service and is respectful definitely a good place to go if your at the zoo respectful people here!
Do not eat here... not only is it over priced for what you get my cheese burger was so cold that the stale bun it was on was higher temperature.The slice of processed oily cheese on the burger was stiff and as dry as the lettuce the slice of unripe yet mushy tomato on it was dripping cold water onto the bun making it soggy.There is absolutley no way that the seemingly boiled pre-formed hamburger patty was more than 75 degrees- colder than room tempature.I begrugedly complained and did recieve a new soggy equally repulsive replacement.But it was only about 2 degrees warmer than the first one.It is not only disgusting but very highly likely to eat food not at correctly cooked temps.Do better.Do way better!
$4 drinks with no refill. Waited 23 min for two nasty pizza that are burnt. I'll pass on the cardboard and grease next time.
My review here is based entirely on the fact that I was very clear about my celiac disease / gluten allergy, and they still made me very very ill. I know it likely comes down to being understaffed and underpaid, but I would much rather an establishment tell me "we can't serve you" than spend all night vomiting, which is what happened. :/Food tasted fine, the decor was nice, but they absolutely need to take allergens more seriously.
This is more a food allergy warning then a quality warning. For Zoo food it's alright, but they are /not/ good about celiac handling with their food. My wife was made sick due to cross contamination and though the Dallas Zoo says they handle gluten free there I would not trust it. Avoid if you have food allergies.
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