It would have been nice to have a heads up the restaurant was closed for renovations, and we had to have dinner in their bar area. Food was not good, but their cocktails were great.
Victor
My wife and I enjoyed the Chef's special during restaurants week. The ambiance was great for a night out without the kids. The cocktails, appetizers to main course, and dessert were excellent. The service was perfect - attentiveness was spot on as was the food and cocktails. I highly recommend The Pyramid and will definitely return.
Jaime Andres
Seems like a nice restaurant. Made a reservation for 5:30PM on a Saturday. When we got there there was no hostess. Step inside the restaurant to try and get help and not a single waiter in sight and just one couple eating. We left after a few minutes of looking confused.
Atmosphere: 5
Service: 1
Emily
Walked in and all the lights were off and not one staff member anywhere. Keep in mind, this was 7 pm on a Saturday night. One couple was all alone eating in the dark. We turned around and left.
jason
Server rarely came by our table. I had a New York strip and it was just ok. Quality of the meat was not great, but was cooked med rare as I requested. Mashed pots and broccoli was good. Drinks were good. Expected more from a Fairmont Hotel
Opentable Diner
Was there for breakfast. Very few customers. Service was terrible. Had to ask twice for coffee service. Had to chase an employee into their back room to get someone to take our payment. Furniture looked terrible - lots of wear and tear. I was embarrassed that I had recommended this place for a business meeting. Never again.
Raj
What a delightful Easter brunch experience! The Bloody Mary and mimosa bar was a fantastic highlight, perfectly complementing the lovely food. The dessert buffet selection was truly tempting with Live Crepes and Chocolate fountain, and the overall vibe and ambience were spot on. To top it off, the staff were incredibly friendly and attentive. Highly recommend!
Donna
Not at all a good experience, especially for Easter Brunch. Incredibly disappointing! Would definitely NOT recommend. Food was terrible. I ordered steak and eggs, and it was literally a piece of prime rib with fried eggs on top?? Very expensive and overall value was greatly lacking. Would never go back!!
Steven
Easter Brunch Food was excellent from the cocktail bar to the meal and the the dessert bar and our service from Igor was Amazing !
Joel B
Terrible service, really bad. And prices were astronomical for breakfast. $20 for an omelette. Wow.
Valentine's Day experience was amazing. The ambiance was very cozy and staff were friendly The service was top-notch and attentive. Each dish was a burst of flavor. The presentation was simply beautiful, great cocktails and wine selection. I can't wait to return for another delightful experience.
Annie
We dined at Pyramid for Valentine's Day and had a wonderful experience. The restaurant went above and beyond to create a romantic ambiance ideal for a Valentine's evening out. Our server, Igor, was so great. He was attentive yet knew exactly when to not check on us. He has a fun sense of humor and elevated our overall experience. The food was divine. For Valentine's, they offered a five-course prix fixe menu. Our favorites were the Thai Coconut Curry Soup – it was perfectly balanced in sweet, salt and spice and had a lovely creaminess that paired well with the crispy bread, and the Lamb Chops, which were prepared to our preferred temperature, was tender and juicy, and tasted so delicious with the buttery potato puree and fresh salad. Pyramid is located in the Fairmont Dallas in the heart of Downtown Dallas and is within walking distance from so many attractions. It's great for special occasions and meals before a show! Highly recommend!
Jennifer Corpus
Valentine's dinner . Worst, slowest service ever. Server didn't come back to check on us or refill our drinks. Not even once. We had to flag other servers down just to refill our water. Not sure why. It wasn't even busy. Staff just isn't trained.
John
THANK YOU FAIRMONT DALLAS "Pyramid Restaurant stole our hearts this Valentine's Day! The beautiful vibe, enchanting atmosphere, and romantic music set the tone for our unforgettable evening. Personalized service made us feel like royalty. The food was top-notch, and the impressive cocktail and wine selection elevated the experience. Kudos to the exceptional staff for making our Valentine's Day truly special!"
Aubry
We got there and there was a live singer. He was not a good singer and he was very loud. My entire party was really considering paying him money to stop. We were told that he would be done by 2:15, although he continued to play for a bit after that. It might have been better had he been singing Christmas music? I mean, probably not. They also had Christmas music playing in the hotel, and his singing on top of it didn't help. The food was okay. Nothing spectacular for the price. Portions a little small. We left hungry, but overall, we enjoyed our time once the singer left.
It would have been nice to have a heads up the restaurant was closed for renovations, and we had to have dinner in their bar area. Food was not good, but their cocktails were great.
My wife and I enjoyed the Chef's special during restaurants week. The ambiance was great for a night out without the kids. The cocktails, appetizers to main course, and dessert were excellent. The service was perfect - attentiveness was spot on as was the food and cocktails. I highly recommend The Pyramid and will definitely return.
Seems like a nice restaurant. Made a reservation for 5:30PM on a Saturday. When we got there there was no hostess. Step inside the restaurant to try and get help and not a single waiter in sight and just one couple eating. We left after a few minutes of looking confused.
Atmosphere: 5
Service: 1
Walked in and all the lights were off and not one staff member anywhere. Keep in mind, this was 7 pm on a Saturday night. One couple was all alone eating in the dark. We turned around and left.
Server rarely came by our table. I had a New York strip and it was just ok. Quality of the meat was not great, but was cooked med rare as I requested. Mashed pots and broccoli was good. Drinks were good. Expected more from a Fairmont Hotel
Was there for breakfast. Very few customers. Service was terrible. Had to ask twice for coffee service. Had to chase an employee into their back room to get someone to take our payment. Furniture looked terrible - lots of wear and tear. I was embarrassed that I had recommended this place for a business meeting. Never again.
What a delightful Easter brunch experience! The Bloody Mary and mimosa bar was a fantastic highlight, perfectly complementing the lovely food. The dessert buffet selection was truly tempting with Live Crepes and Chocolate fountain, and the overall vibe and ambience were spot on. To top it off, the staff were incredibly friendly and attentive. Highly recommend!
Not at all a good experience, especially for Easter Brunch. Incredibly disappointing! Would definitely NOT recommend. Food was terrible. I ordered steak and eggs, and it was literally a piece of prime rib with fried eggs on top?? Very expensive and overall value was greatly lacking. Would never go back!!
Easter Brunch Food was excellent from the cocktail bar to the meal and the the dessert bar and our service from Igor was Amazing !
Terrible service, really bad. And prices were astronomical for breakfast. $20 for an omelette. Wow.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Valentine's Day experience was amazing.
The ambiance was very cozy and staff were friendly
The service was top-notch and attentive.
Each dish was a burst of flavor. The presentation was simply beautiful, great cocktails and wine selection.
I can't wait to return for another delightful experience.
We dined at Pyramid for Valentine's Day and had a wonderful experience. The restaurant went above and beyond to create a romantic ambiance ideal for a Valentine's evening out. Our server, Igor, was so great. He was attentive yet knew exactly when to not check on us. He has a fun sense of humor and elevated our overall experience. The food was divine. For Valentine's, they offered a five-course prix fixe menu. Our favorites were the Thai Coconut Curry Soup – it was perfectly balanced in sweet, salt and spice and had a lovely creaminess that paired well with the crispy bread, and the Lamb Chops, which were prepared to our preferred temperature, was tender and juicy, and tasted so delicious with the buttery potato puree and fresh salad. Pyramid is located in the Fairmont Dallas in the heart of Downtown Dallas and is within walking distance from so many attractions. It's great for special occasions and meals before a show! Highly recommend!
Valentine's dinner . Worst, slowest service ever. Server didn't come back to check on us or refill our drinks. Not even once. We had to flag other servers down just to refill our water. Not sure why. It wasn't even busy. Staff just isn't trained.
THANK YOU FAIRMONT DALLAS "Pyramid Restaurant stole our hearts this Valentine's Day! The beautiful vibe, enchanting atmosphere, and romantic music set the tone for our unforgettable evening. Personalized service made us feel like royalty. The food was top-notch, and the impressive cocktail and wine selection elevated the experience. Kudos to the exceptional staff for making our Valentine's Day truly special!"
We got there and there was a live singer. He was not a good singer and he was very loud. My entire party was really considering paying him money to stop. We were told that he would be done by 2:15, although he continued to play for a bit after that. It might have been better had he been singing Christmas music? I mean, probably not. They also had Christmas music playing in the hotel, and his singing on top of it didn't help. The food was okay. Nothing spectacular for the price. Portions a little small. We left hungry, but overall, we enjoyed our time once the singer left.
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