Ravenna Italian Grille & Bar
115 S Field St, Dallas
(214) 744-9333
Recent Reviews
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Allows food from delivery orders to be stolen
Atmosphere: 1
Food: 1
Service: 1
The food is decent; however, it’s literally cheaper to order pickup through DoorDash. I’ve never experienced a restaurant where it costs more to sit down and eat. The beef lasagna is $30 in-store but only $20 on DoorDash.
Lunch order was ready, easy pick up. Coconut shrimp was crispy. House salad beyond expectations. Bonus fresh bread. Recommend for lunch.
Atmosphere: 5
Food: 5
Service: 5
Delicious food, great service and atmosphere. Greg was our server, he was wonderful ♡
Atmosphere: 5
Food: 5
Service: 5
If I can give NO STARS I would! I’d thought a table of 4 could enjoy dinner. Sadly I won’t come back, the waitress keeps taking smoke breaks and they have roaches! We left out, they didn’t seemed surprised about the roach.
Decided to eat here as it was close to the restaurant. Food was amazing and the drinks 🍸 tasted exceptionally well. Decor and atmosphere are mellow and relaxing. Portion sizes are a little big so prepare for leftovers. Recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Great place. Nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
The food, the people the atmosphere is incredible highly recommend
Atmosphere: 5
Food: 5
Service: 5
I had a deeply upsetting experience at this restaurant that I feel compelled to share, especially because I’ve actually ordered food from here multiple times in the past without issue. That made what happened even more shocking.
On May 22, 2025, I placed a personal food order through the Uber Eats app for pickup. When I arrived, I was met by someone whose attitude was off from the beginning. Still, I gave him the benefit of the doubt everyone has rough days.
He asked for the name on the order, which I politely gave. A few moments later, he brought the food to the counter and asked me to confirm the order on my phone. I did exactly that, but as many people know, once you confirm on the Uber Eats app, it automatically closes the active order screen and returns to the home page.
As I tried to show him proof of the order, he suddenly said and I quote “This is how you guys come in here trying to steal food. Get out of here.”
I was stunned. I asked to speak to the manager, and he replied “I’m the manager.” I tried to show my receipt again, but he refused to look, yelled “Get out of here!” and took the food back into the kitchen ,food I had already paid for.
At that point, I raised my voice in frustration. Another staff member came out, looked at the Uber Eats receipt (which could’ve easily been checked earlier), and confirmed the order was mine. But the manager, the one who falsely accused me, took my food, and embarrassed me publicly, never came back out, never apologized, and showed zero accountability.
This wasn’t just poor customer service. This was racial profiling. I was treated like a thief for absolutely no reason other than his assumptions. I will never return here, and I hope whoever owns or oversees this location takes this seriously, no customer deserves to be treated this way.
Atmosphere: 1
Food: 3
Service: 1
excessive wait every time and night hostess is extremely rude and dismissive
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My first time visiting and it was of the best solo dining experiences I've had in a long time. I can only wait for my experience and it all was five stars for me.
Atmosphere: 5
Food: 5
Service: 5
This restaurant is criminal restaurant. I dined here last night with my wife because we were at downtown Dallas. When we got there, the bathroom was a mess and we even watched a couple leave because of that. But because we already sat down to eat, we ignored that. After eating, we paid the tab of $82.11 and left without leaving a tip. Next morning, they charged my card $16.50. Apparently, they gave themselves a tip on my card. First off, you’re not supposed to still have my card details on file. Called them and the first thing the man asked me was “is there a reason you didn’t leave us a tip”. That is very criminal and I will take this to the law enforcement and my attorney.
I hate leaving bad reviews, and normally I don’t if I dislike a place - but this was beyond unacceptable. Our food was ready with 5 minutes, and it looked and tasted like it! Terrible quality, even though this looks like it would be an authentic Italian spot. I was shocked. Very disappointing, we sent our food back and got a full refund. Don’t suggest coming here at all.
Atmosphere: 3
Food: 1
Service: 4
This has been my fourth year of having a client dinner while attending a conference. The service, the food, and the atmosphere are outstanding. Some of my clients have participated in the dinner every year for four years, and they look forward to it.
Steven was amazing! The meatballs and salmon were an excellent choice! Highly recommend this place!
Atmosphere: 5
Food: 5
Service: 5
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