Michelle was wonderful she was able to accommodate a party of 15 by her self didnt wait long to eat or drink
Linda
Our server did a wonderful job of meeting our needs even though one of our couples was late. The food was better than okay— a little too much salt. Also, one of the managers tried to accommodate us by adjusting air temperature. An overall nice experience.
Lynne
Baby Back Ribs, Bourbon-GlazedDouble Pork Chops and Filet were very good! The flavor of Prime Rib was delicious, however the temperature was lukewarm. Not sure why it wasn't hot because the food was served rather quickly from soups/salad to entrees. Our waiter was friendly and attentive. We will return.
McKinley
We love Saltgrass and it's one of our favorite date night spots. Unfortunately this time around the service was lacking. We sat our Landry's card on the table for her, she didn't acknowledge anything about us being Landry's members or anything and just grabbed it- okay, fine. The house salads came without tomatoes for some reason, but our server never came back by the table after dropping them off so we couldn't get that resolved. We also wanted more bread, but couldn't ask for it as she never came by. She actually didn't come back to the table until we were at the end of our entrees. My boyfriend's water was empty for about 15 minutes before being refilled at the very end of our meal prior to her dropping off the check, without asking if we wanted dessert. It wasn't a very busy night, there were a lot of empty tables so we don't know if she thought we weren't going to tip her well or why we received this caliber of service, but it really is unfortunate.
Charlotte
It was very busy. My server was extremely wonderful. But most if not everyone's steak was either over cooked or under cooked. But they were super busy
Shari
I have a lung disease and needed an outlet near our table. The manager ran an extension cord to accommodate me. THANK YOU SO KUCH!
Occ U. Pant (Occupant)
Service was great. I've steak overdone one was underdone. Broccoli was undercooked. But everything the was great.
Atmosphere: 2
Food: 3
Service: 5
Rosa Outsey
We took Mother in law for BDay dinner. It was delicious. Hubby and I shared steak and shrimp. It was almost too much but totally worth it. Our whole party enjoyed our meals and our server. I've met her at another Restaurant where she served us twice in the past year, so three times now. She was just as good. She smiled and took great care of us.
Atmosphere: 5
Food: 5
Service: 5
David Maa
The service and food was outstanding. I'd definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Evelyn
Our entire meal, including a cocktail, appetizer, salad and entree were all served within 19 minutes of sitting down. We still had most if our appetizer and salad still in the plates when they set down the entree. While I appreciate quick service, this felt ridiculous. The food was okay. Aggressively seasoned. Very expensive cocktail ($18) for a restaurant of this caliber. (No prices were listed in the drink menu.) For two people, our bill was $135 with two regular entrees (no duos, no extras or upgrades), one appetizer, one cocktail and a glass of tea. Given the speed in which the food was delivered and that we were out of the door in 25 minutes, it didn't feel like a good value nor an enjoyable experience. We won't be back.
Took my beautiful wife out for a nice dinner. This Saltgrass never disappoints. The service was great! I hate that I forgot the young lady's name as she was the best server i ever had at this location. Friendly, great advice on the menu, and really took care of us. My wife had the chicken fried chicken and I had the large prime rib. Food was on point, pineapple margaritas were delish and the pumpkin cheesecake was one of the best we ever had. Thanks SG Team for a beautiful night after a long week.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Chicken
Larry Davis
America the Manager is excellent. Great people skills and very helpful. He checks on customers and solves any concerns quickly. Starlight, who is a trainer and serves tables, is awesome. A great voice, beautiful herself, and awesome in customer service. My wife and I will definitely go back and request her. Food and atmosphere were great! I would give it a ten if there were such a thing! Suggest the blackened reddish and the grilled double-pork chops with bourbon sauce. Both are awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads
Heather Broussard
Went for Thanksgiving made a reservation waited maybe five minutes. Great experience service was phenomenal. Food was great. Both me and my son enjoyed our Thanksgiving.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Ceasar Salad, Steak, Bone in Ribeye
Rebecca Lane
The atmosphere was up to the standard atmosphere of a Saltgrass location, however this particular location was fairly empty and seemed a little more drab. As soon as we entered we were asked how many which we had a party of 8, we were then asked if we had a reservation because of the large group to which we responded no. The host seems almost annoyed and surprised we hadn’t called in. They were not busy by any means and there were several empty tables (I can now see why). Our server also seemed annoyed by our group as soon as they noticed we had children. They were continually making snide comments towards our group. Just an fyi prime rib is on their menu but apparently is only available two days of the week. When we all received our food the shrimp was HEAVILY salted to the point it was almost unbearable. The macaroni for our entire group was very cold. The 9oz steak fillet we ordered was definitely closer to 6oz and did not taste like a fillet (it was not very tender at all). The ribs we received were charred to the point of tasting burnt. Overall a highly disappointing experience. The manager approached us that evening after our bill and thanked us for coming in. He was the most pleasant of any of the staff we worked with. We are not ones to complain or try and get discounts or credits for unliked items… however we definitely review accordingly. I can not express enough how I have never been this dissatisfied at a saltgrass location. It is usually one of our favorite affordable steakhouses. I can not say that of this location.
Atmosphere: 3
Food: 2
Service: 1
Ömer Faruk Baş
“I had the T-bone steak and it was absolutely delicious. The place has a great atmosphere, and the service was excellent. Special thanks to Dee Taylor for being so friendly and attentive!”
Michelle was wonderful she was able to accommodate a party of 15 by her self didnt wait long to eat or drink
Our server did a wonderful job of meeting our needs even though one of our couples was late. The food was better than okay— a little too much salt. Also, one of the managers tried to accommodate us by adjusting air temperature. An overall nice experience.
Baby Back Ribs, Bourbon-GlazedDouble Pork Chops and Filet were very good! The flavor of Prime Rib was delicious, however the temperature was lukewarm. Not sure why it wasn't hot because the food was served rather quickly from soups/salad to entrees. Our waiter was friendly and attentive. We will return.
We love Saltgrass and it's one of our favorite date night spots. Unfortunately this time around the service was lacking. We sat our Landry's card on the table for her, she didn't acknowledge anything about us being Landry's members or anything and just grabbed it- okay, fine. The house salads came without tomatoes for some reason, but our server never came back by the table after dropping them off so we couldn't get that resolved. We also wanted more bread, but couldn't ask for it as she never came by. She actually didn't come back to the table until we were at the end of our entrees. My boyfriend's water was empty for about 15 minutes before being refilled at the very end of our meal prior to her dropping off the check, without asking if we wanted dessert. It wasn't a very busy night, there were a lot of empty tables so we don't know if she thought we weren't going to tip her well or why we received this caliber of service, but it really is unfortunate.
It was very busy. My server was extremely wonderful. But most if not everyone's steak was either over cooked or under cooked. But they were super busy
I have a lung disease and needed an outlet near our table. The manager ran an extension cord to accommodate me. THANK YOU SO KUCH!
Service was great. I've steak overdone one was underdone. Broccoli was undercooked. But everything the was great.
Atmosphere: 2
Food: 3
Service: 5
We took Mother in law for BDay dinner. It was delicious. Hubby and I shared steak and shrimp. It was almost too much but totally worth it. Our whole party enjoyed our meals and our server. I've met her at another Restaurant where she served us twice in the past year, so three times now. She was just as good. She smiled and took great care of us.
Atmosphere: 5
Food: 5
Service: 5
The service and food was outstanding. I'd definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Our entire meal, including a cocktail, appetizer, salad and entree were all served within 19 minutes of sitting down. We still had most if our appetizer and salad still in the plates when they set down the entree. While I appreciate quick service, this felt ridiculous. The food was okay. Aggressively seasoned. Very expensive cocktail ($18) for a restaurant of this caliber. (No prices were listed in the drink menu.) For two people, our bill was $135 with two regular entrees (no duos, no extras or upgrades), one appetizer, one cocktail and a glass of tea. Given the speed in which the food was delivered and that we were out of the door in 25 minutes, it didn't feel like a good value nor an enjoyable experience. We won't be back.
Restaurantji Recommends
Took my beautiful wife out for a nice dinner. This Saltgrass never disappoints. The service was great! I hate that I forgot the young lady's name as she was the best server i ever had at this location. Friendly, great advice on the menu, and really took care of us. My wife had the chicken fried chicken and I had the large prime rib. Food was on point, pineapple margaritas were delish and the pumpkin cheesecake was one of the best we ever had.
Thanks SG Team for a beautiful night after a long week.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Chicken
America the Manager is excellent. Great people skills and very helpful. He checks on customers and solves any concerns quickly. Starlight, who is a trainer and serves tables, is awesome. A great voice, beautiful herself, and awesome in customer service. My wife and I will definitely go back and request her. Food and atmosphere were great! I would give it a ten if there were such a thing! Suggest the blackened reddish and the grilled double-pork chops with bourbon sauce. Both are awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads
Went for Thanksgiving made a reservation waited maybe five minutes. Great experience service was phenomenal. Food was great. Both me and my son enjoyed our Thanksgiving.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Ceasar Salad, Steak, Bone in Ribeye
The atmosphere was up to the standard atmosphere of a Saltgrass location, however this particular location was fairly empty and seemed a little more drab. As soon as we entered we were asked how many which we had a party of 8, we were then asked if we had a reservation because of the large group to which we responded no. The host seems almost annoyed and surprised we hadn’t called in. They were not busy by any means and there were several empty tables (I can now see why). Our server also seemed annoyed by our group as soon as they noticed we had children. They were continually making snide comments towards our group. Just an fyi prime rib is on their menu but apparently is only available two days of the week. When we all received our food the shrimp was HEAVILY salted to the point it was almost unbearable. The macaroni for our entire group was very cold. The 9oz steak fillet we ordered was definitely closer to 6oz and did not taste like a fillet (it was not very tender at all). The ribs we received were charred to the point of tasting burnt. Overall a highly disappointing experience. The manager approached us that evening after our bill and thanked us for coming in. He was the most pleasant of any of the staff we worked with. We are not ones to complain or try and get discounts or credits for unliked items… however we definitely review accordingly. I can not express enough how I have never been this dissatisfied at a saltgrass location. It is usually one of our favorite affordable steakhouses. I can not say that of this location.
Atmosphere: 3
Food: 2
Service: 1
“I had the T-bone steak and it was absolutely delicious. The place has a great atmosphere, and the service was excellent. Special thanks to Dee Taylor for being so friendly and attentive!”
Atmosphere: 5
Food: 5
Service: 5
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