Horrible customer service took almost an hour to buy a watch and cologne. The CSM was rude because I went looking for her. Will not recommend to any one.
Laine A.
So, I arrived yesterday, at about 9:52. And I only have a plus membership, so they told me, that I had to upgrade for $55, so I can walk in early. I understand the upgrade, but what I don't understand, is that it's eight minutes before my time to walk in. I have been in the store long before 10 o'clock, because I have to be at work for nine every day. And I go in at least twice a week to pick up snacks, cupcakes, and cookies, for all of our guest and customers. Other than that, the other issue that I've had, is ordering something at the café, and I ordered 12 pretzels and the girl behind the counter told me it would be 5 minutes and it ended up being 28 minutes. Then she just handed them to me and I asked for a box and she said 'We don't have any'. A manager saw me placing them on my basket, and went back to get a box for me to put them in.
Juani Escobedo
Excelente atención , muchas Gracias
Stella Basham
I had a great experience I will be back again
Joe P.
Always duplicates on my receipt. A total inconvenience waiting in line for a refund. Not coming to this location again !!
Laine Bridges
EVERYTHING! Love the prices and bulks of things for my family of 6! Awesome place to shop
John Daniels
It has Tire & Battery service!
Yolanda Mejia
Buenos precios y muy bien surtida de mercancía Lugar muy limpio
This store needs a miracle and a blessing they try to do their best considering how busy they are it'll take a whole team of knowledgeable staff to keep it great so despite how it's going now I give props to everyone who gives it their all at this club every one's always ragging badly about this club but anyone who's actually worked here will understand and appreciate how easy it is at other clubs I wish they could train better and actually for there to be someone who wants to work there members go in sometimes with bad attitudes and that doesn't help just because you have a bad experience with one doesn't mean the next associate is at blame and if there's anything you need keep asking to speak to a manager there's kenny he's experienced the general manager Cesar cake from corporate so he knows his stuff too too bad he can't stay for the closing shift
Seimitra N.
The customer service at this Sam's Club is horrible! I do Club Pickup, and every single time I have to wait at least 15 minutes and end up having to call the service desk to get someone to help me. Today there were 4 women standing right by the Club Pickup desk, cackling like a bunch of hens(2 with green vests). Neither of the 4 offered any help or even spoke to me. Horrible, horrible, horrible experience each time I go there, and speaking to the store manager has yet to help.
Vicki Luna
It’s was crazy this morning! Thank you to all your employees Y’all are doing a great job! We appreciate you!!!
Rosa Rodriguez-Lopez
Very clean and professional store
Madison Kay Tucker
Horrible customer service. Once they left there groceries scanner on our pick up order. I noticed it when I got home. I don’t live close so I called them to let them know but they repeatedly put me on hold and hung up in my face. And there customer service reps are so unprofessional over the phone. Another time they forgot half our groceries and again didn’t notice until I was home and said they had to “investigate” before they could refund us. They treat there customers like scum.
Love the bread
Horrible customer service took almost an hour to buy a watch and cologne. The CSM was rude because I went looking for her. Will not recommend to any one.
So, I arrived yesterday, at about 9:52. And I only have a plus membership, so they told me, that I had to upgrade for $55, so I can walk in early. I understand the upgrade, but what I don't understand, is that it's eight minutes before my time to walk in. I have been in the store long before 10 o'clock, because I have to be at work for nine every day. And I go in at least twice a week to pick up snacks, cupcakes, and cookies, for all of our guest and customers. Other than that, the other issue that I've had, is ordering something at the café, and I ordered 12 pretzels and the girl behind the counter told me it would be 5 minutes and it ended up being 28 minutes. Then she just handed them to me and I asked for a box and she said 'We don't have any'. A manager saw me placing them on my basket, and went back to get a box for me to put them in.
Excelente atención , muchas Gracias
I had a great experience I will be back again
Always duplicates on my receipt. A total inconvenience waiting in line for a refund. Not coming to this location again !!
EVERYTHING! Love the prices and bulks of things for my family of 6! Awesome place to shop
It has Tire & Battery service!
Buenos precios y muy bien surtida de mercancía Lugar muy limpio
cheap prices, helpful personnel, merchandise stocked
Restaurantji Recommends
This store needs a miracle and a blessing they try to do their best considering how busy they are it'll take a whole team of knowledgeable staff to keep it great so despite how it's going now I give props to everyone who gives it their all at this club every one's always ragging badly about this club but anyone who's actually worked here will understand and appreciate how easy it is at other clubs I wish they could train better and actually for there to be someone who wants to work there members go in sometimes with bad attitudes and that doesn't help just because you have a bad experience with one doesn't mean the next associate is at blame and if there's anything you need keep asking to speak to a manager there's kenny he's experienced the general manager Cesar cake from corporate so he knows his stuff too too bad he can't stay for the closing shift
The customer service at this Sam's Club is horrible! I do Club Pickup, and every single time I have to wait at least 15 minutes and end up having to call the service desk to get someone to help me. Today there were 4 women standing right by the Club Pickup desk, cackling like a bunch of hens(2 with green vests). Neither of the 4 offered any help or even spoke to me. Horrible, horrible, horrible experience each time I go there, and speaking to the store manager has yet to help.
It’s was crazy this morning! Thank you to all your employees Y’all are doing a great job! We appreciate you!!!
Very clean and professional store
Horrible customer service. Once they left there groceries scanner on our pick up order. I noticed it when I got home. I don’t live close so I called them to let them know but they repeatedly put me on hold and hung up in my face. And there customer service reps are so unprofessional over the phone. Another time they forgot half our groceries and again didn’t notice until I was home and said they had to “investigate” before they could refund us. They treat there customers like scum.