Shake Shack Old Town

5500 Greenville Ave Unit #505, Dallas
(469) 501-5031

Recent Reviews

Murray Authement

The food was delicious but it took a while to come out. The service was a little slow. I recommend trying the link burger.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Burger, Fries

Marli Kimball Johnston

Shake Shack on Greenville is always delicious and the customer service is great! I made the mistake of putting my pick up order in at the wrong location right in the middle of rush hour. They were kind enough to empathize with me and re-make my order. I really appreciate you guys!

Atmosphere: 5

Food: 5

Service: 5

Louella Jacobsen

This ghetto shake shack got angy at me for activating their kiosks cuz these fools couldnt keep up with my big backed self.

Atmosphere: 1

Food: 5

Service: 1

joe brooks

One of the worst burgers of my life. Website says burgers are cooked too medium but every burger I ordered and saw was burnt and well done. Something’s going on in the kitchen at this place. Beyond disappointing

Gene Ryan

Food was okay, but very overpriced. The servers were very rude. I would tell people to avoid.

Atmosphere: 3

Food: 2

Service: 1

Jeff Pope

Food is ok but be ready to freeze your but off! I saw two people turnaround and leave just because it was so cold while they were WM waiting to order. Its like that every time I have been.

Atmosphere: 1

Food: 3

Service: 3

Zuleyka Figueroa

Today I went to check if they were hiring people. and the white-eyed woman in front of me was very rude and did not want to give me information. and I told her I have an interview on Monday and she replied, "I don't know anything, the manager isn't here." She is very rude, I don't know how she is a cashier.

Service: 1

Alicia Trujillo

'Shroom Burger with cheese fries was delicious!

Food: 5

Recommended dishes: Portobello Burger, Cheese Fries

Yolanda Yisrael

The food is always hot fresh and good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Fries, Chick'n Shack, Crinkle Cut Fries

Tashombia House

Great food, but a little

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Cheese Fries, Hamburger

jennifer pena

Get the signature

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger and Fries, Custard, Burger, Chick'n Shack

Freddy Delgado

Very delicious burgersI liked the place!!

Atmosphere: 4

Food: 5

Service: 4

김로즈마리

Dear Friendly Staff. Thank you to the staff for your kind service even at this late hour. When a homeless man smelled it, he was staying in the store. But no one hated him, and the staff provided him with food. Thank you for your warm consideration on a cold

Atmosphere: 5

Food: 5

Service: 5

vv K

This is my first time ever going to shake shack the people there were actually chill and funny the food was good but just to expensive. Over all it get 5 stars because of the service and and the food.

Atmosphere: 4

Food: 5

Service: 5

Kelvin Armstrong

I get that it was Christmas Eve when we went, and lots of folks don't want to work on Christmas Eve, but that's not my fault. I still expect good service when I come in regardless of the holiday it's around.The lady on the register was rushing us through our order and catching an attitude when we wanted to make sure she got it right because she kept missing things we said. When we got our food they added onions even when we said no onions, and to top it off the onions we didn't want and the lettuce looked like they fished it out of a sink and just threw them onto the burgers.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Burger

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