Very weird and rude interaction with a bartender. I Came with two other people and attempted to give my card as the card on file. -The bartender said she’d rather take another’s persons in the group card instead. When mine was already out. - she took mine and when she came back gave it to that person. - the drinks and shots were horrible. So i asked for her the tab - she gave the receipt to that person
So they passed it to me and she said “sorry force of habit” and proceeded to stand there as a pressure as I reviewed the receipt.
I gave her my card to pay and she brought it back to that person again.
It all felt intentional and weird and rude to be treated that way. I don’t think I’ll come back or patronize if I see her at either bar.
Atmosphere: 4
Service: 1
Stern Ferguson (#learnwithstern)
Janice was very attentive and professional and courteous
Atmosphere: 5
Food: 5
Service: 5
taylor Graffius
Colby was the absolute best server ever! 10/10 service, paid attention to detail, and just cared about our well-being. Cannot recommend him high enough.
Atmosphere: 5
Food: 5
Service: 5
Sofia Restifo
Sofia was amazing ! Best server ever i loved her so much ! She needs a raise asap
Atmosphere: 5
Food: 5
Service: 5
Josh Kabbe
Sofia was the most amazing server ! perfect attention perfect waitress, beautiful as well! 😭❤️
Atmosphere: 5
Food: 5
Service: 5
Rita Reyna
My boyfriend called days in advance to ask if a reservation was required for a karaoke room and was told it was first come, first serve and that no reservation was needed.
When we arrived, we were then told that a company had reserved the entire floor until 10 PM, and that karaoke rooms would be available around 11 PM. We were understanding and decided to stay, eat, and wait.
We ended up waiting over 2.5 hours with a group of 16 people for this event. At 11 PM, my boyfriend checked again and was told to give them a few minutes while they prepared the room. About 20 minutes later, he went back only to be told that all rooms were reserved, after we had already been told we would be accommodated.
At that point, I had to tell 16 guests that our plans were canceled, after planning this ahead of time. It was extremely embarrassing and frustrating, and our time was completely wasted.
The manager, Reginald, did not apologize, showed no concern, and handled the situation very unprofessionally. His response was essentially a shrug and a “my bad bro,” which was dismissive and disrespectful given the circumstances.
This is not how customer service should be handled, especially with large groups who planned in advance. We will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Lyv Bell
Jennifer gave us excellent service she was quick and very generous
Atmosphere: 5
Food: 5
Service: 5
Vipul Malik
Atmosphere and service are both great, Jennifer did a great job tending to my group!
Atmosphere: 5
Food: 5
Service: 5
Madison Parker
Our server Jennifer was soo amazing and very attentive! Give that girl a Fat Raise because she is 100/100 and the absolute best server we have ever had here!
First time and I couldn’t be any more impressed. Took my son (Robert Jr.) and a few of his friends had the most pleasant experience thanks to Savannah. Didn’t matter that it was super busy she still made time to make us feel welcome and gave us amazing drink recommendations and made sure we didn’t go thirsty. Definitely a family memory for the books.
Atmosphere: 5
Food: 5
Service: 5
Gary
Sofia was an amazing server. She was very attentive and made our gathering a very enjoyable one. Thanks!! Her food recommendations were on point as well!!
Tim
Food was fine. Typical bar food. The server was excellent. The noise level was very loud making conversation difficult.
Darlene Aguilar
The waiters are awesome so helpful when it comes to drinks the food is great ! Love the outdoors pavilion
Atmosphere: 5
Food: 5
Service: 5
Regina Bryant
Had some drinks and dinner with my two sister to talk. Enjoyed the atmosphere and the people.
Very weird and rude interaction with a bartender.
I Came with two other people and attempted to give my card as the card on file.
-The bartender said she’d rather take another’s persons in the group card instead. When mine was already out.
- she took mine and when she came back gave it to that person.
- the drinks and shots were horrible. So i asked for her the tab
- she gave the receipt to that person
So they passed it to me and she said “sorry force of habit” and proceeded to stand there as a pressure as I reviewed the receipt.
I gave her my card to pay and she brought it back to that person again.
It all felt intentional and weird and rude to be treated that way. I don’t think I’ll come back or patronize if I see her at either bar.
Atmosphere: 4
Service: 1
Janice was very attentive and professional and courteous
Atmosphere: 5
Food: 5
Service: 5
Colby was the absolute best server ever! 10/10 service, paid attention to detail, and just cared about our well-being. Cannot recommend him high enough.
Atmosphere: 5
Food: 5
Service: 5
Sofia was amazing ! Best server ever i loved her so much ! She needs a raise asap
Atmosphere: 5
Food: 5
Service: 5
Sofia was the most amazing server ! perfect attention perfect waitress, beautiful as well! 😭❤️
Atmosphere: 5
Food: 5
Service: 5
My boyfriend called days in advance to ask if a reservation was required for a karaoke room and was told it was first come, first serve and that no reservation was needed.
When we arrived, we were then told that a company had reserved the entire floor until 10 PM, and that karaoke rooms would be available around 11 PM. We were understanding and decided to stay, eat, and wait.
We ended up waiting over 2.5 hours with a group of 16 people for this event. At 11 PM, my boyfriend checked again and was told to give them a few minutes while they prepared the room. About 20 minutes later, he went back only to be told that all rooms were reserved, after we had already been told we would be accommodated.
At that point, I had to tell 16 guests that our plans were canceled, after planning this ahead of time. It was extremely embarrassing and frustrating, and our time was completely wasted.
The manager, Reginald, did not apologize, showed no concern, and handled the situation very unprofessionally. His response was essentially a shrug and a “my bad bro,” which was dismissive and disrespectful given the circumstances.
This is not how customer service should be handled, especially with large groups who planned in advance. We will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Jennifer gave us excellent service she was quick and very generous
Atmosphere: 5
Food: 5
Service: 5
Atmosphere and service are both great, Jennifer did a great job tending to my group!
Atmosphere: 5
Food: 5
Service: 5
Our server Jennifer was soo amazing and very attentive! Give that girl a Fat Raise because she is 100/100 and the absolute best server we have ever had here!
Atmosphere: 5
Food: 5
Service: 5
Jennifer was great, 10/10, will be back again!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
First time and I couldn’t be any more impressed. Took my son (Robert Jr.) and a few of his friends had the most pleasant experience thanks to Savannah. Didn’t matter that it was super busy she still made time to make us feel welcome and gave us amazing drink recommendations and made sure we didn’t go thirsty. Definitely a family memory for the books.
Atmosphere: 5
Food: 5
Service: 5
Sofia was an amazing server. She was very attentive and made our gathering a very enjoyable one. Thanks!! Her food recommendations were on point as well!!
Food was fine. Typical bar food. The server was excellent. The noise level was very loud making conversation difficult.
The waiters are awesome so helpful when it comes to drinks the food is great ! Love the outdoors pavilion
Atmosphere: 5
Food: 5
Service: 5
Had some drinks and dinner with my two sister to talk. Enjoyed the atmosphere and the people.
Atmosphere: 4
Food: 4
Service: 5
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