This Sonic is one of the worst I have ever visited. The card machines rarely work, the waits are long, and the food is not fresh. If there's another Sonic nearby, choose that one!
Atmosphere: 1
Food: 1
Service: 1
Kit Kat
I just came here to get a cup of ice for 62 cents
Food: 5
Recommended dishes: Onion Rings
Kayon Bernard
I hate being pregnant, craving a strawberry milkshake and go to this sonic worst bringing my doggy here knowing he will be disappointed just like me! Order a large strawberry milkshake and a pup cup since I had my dog with me, the guy said they don’t do pup cup which is a lie but I didn’t feel like arguing with someone making my food. He then brings me the milkshake with a flat lid on top which irritates me more!!! I said you guys don’t have that clear open lid that’s for milkshake, he acts dumb like he don’t know what I’m talking about. Gave him my money, had to waste a whole 3 mins for my change along with a disappointment doggy and me as a customer that comes to this sonic frequently! Will be my last time at this location!
Atmosphere: 1
Food: 1
Service: 1
Ashley Osborne
This sonic is absolutely horrible! The customer service is ridiculous! They don’t know how to talk to customers! They show on their menu they have a medium popcorn chicken combo but when I ordered they said they don’t have a med popcorn chicken combo so you get a large but they charge you for a medium, so why not take it off the menu? Then when I kept telling them they are charging me for a large they argued they weren’t but based off their menu! Take crap off the menu if you don’t offer it and it will save alot of confusion for customers!!!
Gina Nash
Ordered 2 corn dogs. They were so burnt you couldn't bite into it..in the trash they went. I would have given no star buy not an option
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Mozzarella Sticks, Chili Cheese Dog
John T
This is most broken Sonic I've been too. 1. Half the stalls don't work when ordering. 2. The stall in the middle(walk up)don't work. 3. The park lot is despicable. Hate too see what the bathrooms are like.
Atmosphere: 1
Monica Ector
Location 3650 Frankford Rd. Dallas TX. Horrible location. Drive thru closed, asked to park. Lady can barely hear me on the screen comes out. I asked about half-priced burgers. Ordered 4. Tried to pay by credit card but unable. After 20 minutes, brings out only 2 burgers, didn't add the half price. Then tries to take my card inside to pay. Wants me to wait again so they can make 2 more burgers. Gave them back to guy that came out. Manager not available and only 2 workers. At least let people know that so we can decide if we want to wait. All that lost time and STILL have to find something to eat.
Atmosphere: 1
Food: 1
Service: 1
Ashley Gibson
This sonic is absolutely horrible! The customer service is ridiculous! They don’t know how to talk to customers! They show on their menu they have a medium popcorn chicken combo but when I ordered they said they don’t have a med popcorn chicken combo so you get a large but they charge you for a medium, so why not take it off the menu? Then when I kept telling them they are charging me for a large they argued they weren’t but based off their menu! Take crap off the menu if you don’t offer it and it will save alot of confusion for customers!!!
Emily Cruse
Great place for a cold drink on a hot day!!
Food: 4
Service: 5
Recommended dishes: Hot Dog, Mozzarella Sticks, Sonic Blasts, Chili Cheese Dog, Corn Dog, Burrito, Tots, Chili Cheese Tots, Onion Rings, Cheeseburger, Cheese Tots
Lauren DeBerry
I purchased two slushes. When the transaction cleared on my card the total was $16. I was way overcharged.
I have been going to this sonic for about 6 months. Hadn't had a problem until today. I ordered my usual Powerade Slush and I received a slush with no flavoring in it. I asked them to fix it correctly. I got it back 3 times and it still wasn't made correctly. I received an attitude from the young man bringing it to me and also the woman making it. It's not the fault of the customers that they are short handed. This particular Sonic will never get my $2 ever again ?
Oneshia Alexander
I don’t even write reviews cause Ik stuff happens, but every single time I come here I wait 20-30 mins on two slushes and they are always wrong never get extra cherries never add sweet cream. On the bring side they are friendly…. I literally live down the street and I will pass by this sonic just to go to the one on midway ????
Atmosphere: 5
Food: 1
Service: 1
Eric Farrar
Great Shakes you'll get fat off 1/2 off shakes there coconut cream pie shake.
Atmosphere: 5
Food: 5
Service: 5
Daniel Smith
They are a little slow in drive thru sometimes, seems like they operate a skeleton crew, can't blame the employees for that.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sonic Blasts, Chili Cheese Dog, Strawberry, Tater Tots, Onion Rings
Derek Cook
The service here is getting more and more horrible. I went at this Sonic location on 6/30/24 at 9:00 am to order chili cheese tots for. My wife and I and was told there were no cooks after waiting almost 10 minutes to make an order. The day before I went to get the new wraps, they didn't have any queso unthawed! So unprofessional, knowing you were promoting a new product, waited about ten minutes there also. I only continued to go because it is close to my home. Hire better.
This Sonic is one of the worst I have ever visited. The card machines rarely work, the waits are long, and the food is not fresh. If there's another Sonic nearby, choose that one!
Atmosphere: 1
Food: 1
Service: 1
I just came here to get a cup of ice for 62 cents
Food: 5
Recommended dishes: Onion Rings
I hate being pregnant, craving a strawberry milkshake and go to this sonic worst bringing my doggy here knowing he will be disappointed just like me! Order a large strawberry milkshake and a pup cup since I had my dog with me, the guy said they don’t do pup cup which is a lie but I didn’t feel like arguing with someone making my food. He then brings me the milkshake with a flat lid on top which irritates me more!!! I said you guys don’t have that clear open lid that’s for milkshake, he acts dumb like he don’t know what I’m talking about. Gave him my money, had to waste a whole 3 mins for my change along with a disappointment doggy and me as a customer that comes to this sonic frequently! Will be my last time at this location!
Atmosphere: 1
Food: 1
Service: 1
This sonic is absolutely horrible! The customer service is ridiculous! They don’t know how to talk to customers! They show on their menu they have a medium popcorn chicken combo but when I ordered they said they don’t have a med popcorn chicken combo so you get a large but they charge you for a medium, so why not take it off the menu? Then when I kept telling them they are charging me for a large they argued they weren’t but based off their menu! Take crap off the menu if you don’t offer it and it will save alot of confusion for customers!!!
Ordered 2 corn dogs. They were so burnt you couldn't bite into it..in the trash they went.
I would have given no star buy not an option
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Mozzarella Sticks, Chili Cheese Dog
This is most broken Sonic I've been too.
1. Half the stalls don't work when ordering.
2. The stall in the middle(walk up)don't work.
3. The park lot is despicable.
Hate too see what the bathrooms are like.
Atmosphere: 1
Location 3650 Frankford Rd. Dallas TX. Horrible location. Drive thru closed, asked to park. Lady can barely hear me on the screen comes out. I asked about half-priced burgers. Ordered 4. Tried to pay by credit card but unable. After 20 minutes, brings out only 2 burgers, didn't add the half price. Then tries to take my card inside to pay. Wants me to wait again so they can make 2 more burgers. Gave them back to guy that came out. Manager not available and only 2 workers. At least let people know that so we can decide if we want to wait. All that lost time and STILL have to find something to eat.
Atmosphere: 1
Food: 1
Service: 1
This sonic is absolutely horrible! The customer service is ridiculous! They don’t know how to talk to customers! They show on their menu they have a medium popcorn chicken combo but when I ordered they said they don’t have a med popcorn chicken combo so you get a large but they charge you for a medium, so why not take it off the menu? Then when I kept telling them they are charging me for a large they argued they weren’t but based off their menu! Take crap off the menu if you don’t offer it and it will save alot of confusion for customers!!!
Great place for a cold drink on a hot day!!
Food: 4
Service: 5
Recommended dishes: Hot Dog, Mozzarella Sticks, Sonic Blasts, Chili Cheese Dog, Corn Dog, Burrito, Tots, Chili Cheese Tots, Onion Rings, Cheeseburger, Cheese Tots
I purchased two slushes. When the transaction cleared on my card the total was $16. I was way overcharged.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I have been going to this sonic for about 6 months. Hadn't had a problem until today. I ordered my usual Powerade Slush and I received a slush with no flavoring in it. I asked them to fix it correctly. I got it back 3 times and it still wasn't made correctly. I received an attitude from the young man bringing it to me and also the woman making it. It's not the fault of the customers that they are short handed. This particular Sonic will never get my $2 ever again ?
I don’t even write reviews cause Ik stuff happens, but every single time I come here I wait 20-30 mins on two slushes and they are always wrong never get extra cherries never add sweet cream. On the bring side they are friendly…. I literally live down the street and I will pass by this sonic just to go to the one on midway ????
Atmosphere: 5
Food: 1
Service: 1
Great Shakes you'll get fat off 1/2 off shakes there coconut cream pie shake.
Atmosphere: 5
Food: 5
Service: 5
They are a little slow in drive thru sometimes, seems like they operate a skeleton crew, can't blame the employees for that.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sonic Blasts, Chili Cheese Dog, Strawberry, Tater Tots, Onion Rings
The service here is getting more and more horrible. I went at this Sonic location on 6/30/24 at 9:00 am to order chili cheese tots for. My wife and I and was told there were no cooks after waiting almost 10 minutes to make an order. The day before I went to get the new wraps, they didn't have any queso unthawed! So unprofessional, knowing you were promoting a new product, waited about ten minutes there also. I only continued to go because it is close to my home. Hire better.
Atmosphere: 1
Food: 1
Service: 1
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