The amount of times a pickup order has taken 20 minutes is honestly insane.
Aleks Fisher
Waited order 20 minutes, almost all Sonic became terrible chain
Service: 1
Jonathan Barnes
I thought I'd give it the benefit of the doubt in spite of the bad reviews. Bad idea. Good points: workers I interacted with were friendly and the pretzel was fresh and tasty. They get a star for that.
But the wait was incredibly long for what little I ordered, and after that wait, the corn dogs were the worst corn dogs I have ever gotten from sonic. The only way to get that chewy of a texture with that brown of a crust with a sonic corn dog is to microwave one that has been sitting out for a good long while, and I'm sure that's exactly what they did. Even just sitting out it doesn't get THAT chewy on its own. And they didn't even have the decency to dunk it in the fryer to reheat it, just threw it in a microwave. Considering the 20 minute wait time that is absolutely unacceptable. Tots were also undercooked as well, but at least they were obviously fried and not just reheated.
Hannah Barrow
Couldn’t hear through machine so they came out and still got our order wrong and then told us they couldn’t change it on the receipt so we owed more for the meal.
Service: 1
Mohammed Hamed
Employee that brought out the food was high smelled of MJ and didn’t bring half my order went back and forth 3 or 4 times I seriously don’t know why I still come back I need to learn that there is another sonic up the street The service is terrible the wait time are unreliable and food is sub par that I can confirm is unique to this sonic alone The place needs new management or It needs to close
Atmosphere: 1
Food: 1
Service: 1
christian marquez
My drink had a hole in the bottom of the cup luckily we saw it before hand the shake would have melted right through. Guy said they had no napkins they brought some out and replaced the cup.
Ali Safari
Good, average between all Sonics
Atmosphere: 4
Food: 4
Service: 4
Drake DeMon
Made an order took 20minutes to come out in a bag soaked in grease soap mop water I don’t know and when I said something about it it took another 20 minutes to come out and I watched the manager on duty just put it in another bag gross and after her telling me she was going to refuse to remake but she did after called her manager
Kandace Kerry
I placed an order through the app and paid. When I arrived I waited 20 minutes after checking in my food never arrived. I pulled around to the drive through and there was nobody there. There is no number to contact a manager. There were 4 other cars there w the same experience. I never received my food and would like a refund for the food I paid for.
Jim Stevens
I ordered mini hot fudge milk shake. It was rancid, so I threw it away. I then tried to contact sonic website on ticket and was unable to connect. I then called phone number on ticket and was placed on hold and then dropped without speaking to anyone. Eventually a server came out and gave me a cup of water so I could get the taste out of my mouth. The server (who appears to be the only one on duty) was kind to being water and said they’d talk to their manager about the issue when they returned
I wanted to try one of their new slushie drinks (strawberry mangonado). It was very good.
Gerardo Reyes
Nice....to eat out side with this weather today last day off this month wowww the food is ok .on time ,hot ,tasty and the fries is pure simple but delicious is like another a plenty full...so came and enjoy this burger and frozen dishes 😋 came I see how ist it???thanks sonic team's 😋!!!!!!!
Christopher M
The staff was very polite. Johnathan was very courteous and patient with my 5 year old son and I. He was calm and professional while taking our order. I bet even if I was having a bad day Johnathan would have still been awesome regardless of how rude can people be. :)
Gynger Rogers
Ordered Uber eats and tipped and the driver stole my food Jorge. I called and explained Uber eats isn't helping and they stated nothing they can do and they won't even remake the order when at the end of the day they throw away old food but it's a matter of food waste . So yeah if Uber messes up and doesn't care as usual then this sonic will not help you.
Benny Mires
So it's 8:45pm and this location closes at 11pm. I was told I couldn't order a footlong cheese coney because they are out of the footlong buns. Ok can I just get a regular chili cheese coney. No, we're out of chili. I just left and went to Jack-in-the-Box.
The amount of times a pickup order has taken 20 minutes is honestly insane.
Waited order 20 minutes, almost all Sonic became terrible chain
Service: 1
I thought I'd give it the benefit of the doubt in spite of the bad reviews. Bad idea. Good points: workers I interacted with were friendly and the pretzel was fresh and tasty. They get a star for that.
But the wait was incredibly long for what little I ordered, and after that wait, the corn dogs were the worst corn dogs I have ever gotten from sonic. The only way to get that chewy of a texture with that brown of a crust with a sonic corn dog is to microwave one that has been sitting out for a good long while, and I'm sure that's exactly what they did. Even just sitting out it doesn't get THAT chewy on its own. And they didn't even have the decency to dunk it in the fryer to reheat it, just threw it in a microwave. Considering the 20 minute wait time that is absolutely unacceptable. Tots were also undercooked as well, but at least they were obviously fried and not just reheated.
Couldn’t hear through machine so they came out and still got our order wrong and then told us they couldn’t change it on the receipt so we owed more for the meal.
Service: 1
Employee that brought out the food was high smelled of MJ
and didn’t bring half my order
went back and forth 3 or 4 times
I seriously don’t know why I still come back I need to learn that there is another sonic up the street
The service is terrible the wait time are unreliable and food is sub par that I can confirm is unique to this sonic alone
The place needs new management or It needs to close
Atmosphere: 1
Food: 1
Service: 1
My drink had a hole in the bottom of the cup luckily we saw it before hand the shake would have melted right through. Guy said they had no napkins they brought some out and replaced the cup.
Good, average between all Sonics
Atmosphere: 4
Food: 4
Service: 4
Made an order took 20minutes to come out in a bag soaked in grease soap mop water I don’t know and when I said something about it it took another 20 minutes to come out and I watched the manager on duty just put it in another bag gross and after her telling me she was going to refuse to remake but she did after called her manager
I placed an order through the app and paid. When I arrived I waited 20 minutes after checking in my food never arrived. I pulled around to the drive through and there was nobody there. There is no number to contact a manager. There were 4 other cars there w the same experience. I never received my food and would like a refund for the food I paid for.
I ordered mini hot fudge milk shake. It was rancid, so I threw it away. I then tried to contact sonic website on ticket and was unable to connect. I then called phone number on ticket and was placed on hold and then dropped without speaking to anyone. Eventually a server came out and gave me a cup of water so I could get the taste out of my mouth. The server (who appears to be the only one on duty) was kind to being water and said they’d talk to their manager about the issue when they returned
Restaurantji Recommends
I wanted to try one of their new slushie drinks (strawberry mangonado). It was very good.
Nice....to eat out side with this weather today last day off this month wowww the food is ok .on time ,hot ,tasty and the fries is pure simple but delicious is like another a plenty full...so came and enjoy this burger and frozen dishes 😋 came I see how ist it???thanks sonic team's 😋!!!!!!!
The staff was very polite. Johnathan was very courteous and patient with my 5 year old son and I. He was calm and professional while taking our order. I bet even if I was having a bad day Johnathan would have still been awesome regardless of how rude can people be. :)
Ordered Uber eats and tipped and the driver stole my food Jorge. I called and explained Uber eats isn't helping and they stated nothing they can do and they won't even remake the order when at the end of the day they throw away old food but it's a matter of food waste . So yeah if Uber messes up and doesn't care as usual then this sonic will not help you.
So it's 8:45pm and this location closes at 11pm. I was told I couldn't order a footlong cheese coney because they are out of the footlong buns. Ok can I just get a regular chili cheese coney. No, we're out of chili. I just left and went to Jack-in-the-Box.
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