Starbucks
5527 E R L Thornton Fwy, Dallas
(469) 673-9906
Recent Reviews
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This Starbucks is part of my daily routine, and the team makes it a great one. Everyone is friendly, professional, and always greets me with a smile. That positive energy goes a long way before starting a full workday. My coffee this morning was excellent—shoutout to whoever made it! Thank you all for consistently doing such an amazing job.
Atmosphere: 5
Food: 5
Service: 5
Not good service didn’t get hot sauce for my burrito
Atmosphere: 2
Food: 3
Service: 1
Terrible customer service!!!! The frozen coffee beverages are always watery nothing is made like you order it just an all around disappointment when visiting this location!!!
Atmosphere: 1
Food: 1
Service: 1
I always order every Sunday before church, but this time I ordered on a Saturday and they accidentally got my order wrong and added extra ice instead of light ice but today they made it right and covered my drink.
No questions asked, they were sure to take care of me. Thank you Team!
The night crew is horrible at this location! If I could give 0 stars I would. Sat in the drive thru for 10 minutes, just for them to tell me that it was closed due to maintenance like really. It’s a whole line behind me. It’s always something when I go to this Starbucks.
Service: 1
Very attentive during rush hour still and got my drink out fast!
Atmosphere: 5
Service: 5
The wait is ridiculous it seemed like 30 minutes for a coffee never again stopping at this place👎
Early trip made it worthwhile! Thank you for the kind service!
Atmosphere: 5
Food: 5
Service: 5
With this location I’ve come to realize it’s a win or lose situation with orders. Whenever they are lose orders it’s usually because they didn’t add extras on my order that I pay for or they don’t put the lid on correctly and I have whipped cream or coffee running down the cup.
Food: 2
Service: 1
The wait was so long for one car being in-front of me . Drive thru wait was 13-15 minutes I left the line
Service: 1
Restaurantji Recommends
This place sucks, slow and they got my order wrong. Mainly leaving this review so I remember to avoid this place.
One of the worst Starbucks experiences I have ever had. Ordered through Mobile their Shaken Expresso with regular milk. Came to pick it up. Kudos for being ready. But the drink was filled to the very top ice, not able to to stick a straw or drink. And was literally just expresso with ice. No milk or classic syrup. I asked could they please put some milk and syrup in it. They apologized and agreed it was made wrong. Thanks for owning up. The remade it. Did the same thing with just regular milk. The drink was no good to me and I was late to where I was going.
How do you get it wrong twice when it it is written down in your system and is a drink that is commonly made? I have had issues with this location before giving the benefit of the doubt as they are a busy location. Today was the straw that broke the camel's back here. Dont go to this location. I know its convenient as its right off of 30 heading into downtown. But not worth the time and for me today, the money, as they got it wrong twice.
this is my third time stopping here I asked for white mocha hot And my coffee taste like burn. The only sweet is the whip cream that you trying to get it fast then pay attention what they doing
Messed up my drink THREE TIMES
Atmosphere: 1
Food: 1
Service: 1
I guess it’ll be whoever is making the coffee but today makes day number eight where I have winter and the coffee is nasty today. The coffee would taste like coffee. It taste like they ran water through some old coffee beans and just to make a dollar this is ridiculous. I swear this is the worst Starbucks. I’m not gonna talk about the price wise. All of them got a good price if you asked me, but you guys need to do better and stay with whatever the recipe is this coffee is nasty at this particular Starbucks
Atmosphere: 3
Food: 1
Service: 4
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