Starbucks

14999 Preston Rd, Dallas
(972) 789-6950

Recent Reviews

Thiên Trúc Huỳnh Hà

Employees are rude when Im ordering. Asking for 3 shots espresso and it look like all milk.Monday april 8 at 10:40

Umesh Gowda

Starbucks you have my heart!!

Atmosphere: 4

Food: 4

Service: 4

Barbara Knott

Their coffee drinks are really good!

Atmosphere: 4

Service: 5

Preston Miller

What a fantastic Starbucks location! I’ve enjoyed this location. The staff is friendly and drinks are perfect every time.

Atmosphere: 5

Food: 5

Service: 5

Virginia Tx

There is never ICE LEMON CAKE !!!!!

Food: 1

Kalee Davidson

Very nice employees here, will be back!

Atmosphere: 5

Food: 5

Service: 5

modeljennifermay

I’ve wasted enough money and time at this starbucks! The YOUNG GIRL NEVER MAKES MY DRINKS RIGHT! I’m done giving this location chances. It already took too much time for that drink so I wasn’t going to wait for the other employee to get back and ask her to make it instead. She was already helping other customers when I left and I was in a hurry. I don’t have time to stand around and wait for my drink to be slowly made wrong again by the same person! Thanks for another drink made wrong!

Trisha Ramsey

I really enjoy the Mocha cold with whiped cream. Itis so good! This Starbucks is inside Tom Thumb, so I drink it while I am shopping.

Atmosphere: 4

Claudia Rayos

Not sure who the new staff is but they need some training. Coffee is horrible, even after a remake.

grayson m.

I go here more often than not every time before I grocery shop and there used to be a really nice girl who worked back there and my boyfriend and I loved talking to her. Not sure where she's gone but the girl that works there now literally gives me anxiety. She so rushed and always talking on the phone in her airpod. She talks to herself while she makes the drinks which is fine but it just makes the whole experience feel stressful Because she's usually knocking stuff down and running from each side of this 8 foot long booth... it's literally kept me from getting coffee the last 3 times and it's inconvenient because this is the closest Starbucks to my house! She's usually the only person working so I understand being busy but it's like I'm the only one ever in line when I've been there. Making my 2 drinks. Are coffee shops not supposed to be chill and relaxing? Even if it's in Tom Thumb. I wasn't gonna say anything ever but my bf is there rn getting our drinks Togo and he said she's doing the same thing. Energy is transferable and as someone with high anxiety her chaos has completely turned me away from this Starbucks.

Ren

Went in with the intention of getting a drink but the girl that was going to take my order began to ask if I was going to pay for the cup I brought with me. I informed her that I had already paid for this cup from a different place but she was still trying to accuse me for trying to steal a cup. I told her to look at my cup it was used and needed to be washed before getting my drink but she was in a bad mood and did not want to hear me out what bad customer service they went as far as to look at the camera lol I ended up walking out the store I didn’t get a drink from them.

Kay Ren

Went in with the intention of getting a drink but the girl that was going to take my order began to ask if I was going to pay for the cup I brought with me. I informed her that I had already paid for this cup from a different place but she was still trying to accuse me for trying to steal a cup. I told her to look at my cup it was used and needed to be washed before getting my drink but she was in a bad mood and did not want to hear me out what bad customer service they went as far as to look at the camera lol I ended up walking out the store I didn’t get a drink from them.

Lili Naw

This location is alright, the costumer service could be better. Fatima, the girl who took my order look like she was very annoyed

Robin Fetting

Very friendly professional and quick service

Linda R.

I Love getting my carmel ribbon crunch frappacino when i've finished my grocery shopping icing to the cake ! Great customer service!

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