Starbucks

13556 Preston Rd, Dallas
(972) 661-8079

Recent Reviews

Victor Vela

well all the attention the food

Atmosphere: 5

Food: 5

Service: 5

Susset Gamez

The to-go line to this Starbucks was long when I went so I decided to go inside for faster service. I ordered a tall black iced coffee and it took 18 minutes to get it. There were two people in front of me that waited even longer. I thought that drink would be one of the fastest drinks to make? I’ve never worked as a barista so maybe I’m just ignorant but if it takes that long for 3 people inside the store to get their drinks then this is corporates fault and they need to hire more people for the store. There were only two workers there the day I went. Other than that the people working were polite and just trying to make it through the rush.

Atmosphere: 3

Food: 3

Service: 2

Neftali Robles

Coffee at this Starbucks hasn’t been good for a while. The crew is very good at fixing my drinks

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Brew

Betsy Aguilar

Didn’t even help my Uber eats driver just handed him a random drink and when he went back they gave him the drink that was sitting there since I made the order couldn’t even make me a new drink ?

Deborah Hall (PlantingLifeMatters)

I have stopped at this location several times on my way into the office over the years. The service at the window is typically OK. No complaints but no big memorable compliments either. Just like all Starbucks locations, I am unsettled with the idea that I’m being asked to pay a tip on a small five dollar cup of coffee. I understand one could argue that the tip is going to the workers and all the hard work that they put in. I believe in tipping. I get that the workers should be valued more. So today my tip and suggestion is that Starbucks Sr. Leadership, reduce your bonuses and increases their salaries. I literally am taking time to write this review today because I paid over five dollars and some change for a tall white chocolate mocha, then asked to tip on a partially empty cup. When I was handed my cup, it felt a bit light. In my haste to drive away I put it in the cupholder, and when I got to the red light, I picked it up to take my first sip. I knew immediately that it was a half a cup of coffee . So I took the lid off and I was wrong. It was a little over half. I’m not happy because of how much I paid for a cup of coffee and then I didn’t even get a full cup. Maybe today I can just be called Coffee Caren. Okay.

Food: 4

Service: 4

Cheyenne Calovini

Perfect Frappuccino. Great service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frappuccino

ruth hernandez

My favorite Starbucks cappuccino ? in the morning ?Parking: Very good service ?

Atmosphere: 5

Food: 5

Service: 5

S Evans

Staff is very

Atmosphere: 4

Food: 5

Service: 5

Benjamin Michael Bledsoe

Ordered ahead in the app; but if a line in the drive through, but it moved pretty quickly.

Atmosphere: 5

Food: 4

Service: 5

Takiyah Mike

Just a nasty looking place. The white girl did not speak or smile. A horrible experience. I will never go back. To this place .

Atmosphere: 1

Food: 1

Service: 1

Ondrea D.

Usually okay service but never outstanding especially today. I always get a drink specifically asking it to made with Almond Milk and they couldn't even do that one adjustment.

Alyssa Wilkes

I just have to shout out Joshua in the drive-thru! I clearly go to this location too much because he knows me, y’all! But he always has such great energy & is consistently sweet & helpful. He needs a raise!

Atmosphere: 5

Food: 5

Service: 5

Ashley Guzman

I just left this facility and ordered a sugar plum danish that I had mold on it!!!i tried calling the store multiple times and the line was busy. Recite number 720538 hopefully someone in management sees this and reaches out. I will never goto this location

Food: 1

Goddess Glory

Poor customer service all around.

Atmosphere: 1

Food: 1

Service: 1

bess dickson

Am thankful my antique jeep decided to breakdown next to Starbucks! Especially this one- baristas here always efficient and cheerful even through the wide variety of egos They must manage through a course of a day. As a real estate pro in Dallas I am often popping in various Strbx outposts. This one is one of the better

Atmosphere: 4

Food: 4

Service: 5

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