Enter from San Jecinto St, go up the escalator directly to your right
Kayla N.
While recently visiting the Chase Tower for work, I decided to stop at the Starbucks located on the second floor near the walkway to the Plaza of the Americas. One unfortunate thing about this Starbucks is that they don't open until 7 and close around 3 so it isn't always available when working longer hours. Regardless, I stopped by right as they opened and others clearly had this same idea. I waited in line and quickly ordered a Nitro Cold Brew when I got to the front of the line and my colleague ordered a London Fog. Unfortunately, they do not have the nitro cold brew at this location and didn't also know what a London Fog was... so they just made her a black tea. I ended up ordering a plain cold brew with a splash of sweet cream. As its a simple order, it was made correctly and I had no complaints. Overall, the service is good and they work diligently to get the line moving quickly. I did appreciate that they have a bunch of food options but it just isn't the same as a regular Starbucks. Next time, I would go the extra distance to get the drink I want and visit a Starbucks before 7.
Pearl Sherman
Its a real starbucks
Michele Imburgia
Kristy is amazing and fast and on it always!They are always busy but they handle about a hundred people per minute all with great customer service and never any errorsIf Kristi could over see the banking situation I would feel better about the world. Seriously
Service: 5
jennifer martin
I used to work at this location 2 years ago and they work well as a team. And of course Kristy is my fav barista!
Mary Highfill
Went here while I was visiting the building and man this team is hard working! I visit a Starbucks just about everyday and this one is one of the best. I had about 15 people in front of me but still got me coffee out in 5 minutes! And it was delicious! The staff was friendly and all had good attitudes!
Sarah Clopton
The line was very long, however that team work it! I got my coffee within 3 minutes and it was like 5 people before me. Wonderful customer service and everyone was very nice!
siddhu38
Fake Starbucks!!This location is on my way to work. One can easily identify the difference if you are a huge coffee lover.1. The coffee here tastes different from the rest of the franchise. Please mention twice if you need a blonde roast they always fill the Pike roast.2. They change you few cents extra from regular Starbucks, and they don't accept any rewards (So no Birthday treats or free rewards)3. Attitude - Few people who work at the cash register treat the customers like destitute. They don't care to listen on your order they write something up.4. More often their coffee brewers will broke - So you end up buying expensive latte
Their coffee is awful it was completely different from other Starbucks coffee!!!!
Janie Coronado
Best Starbucks in town! Service is great baristas the best!
Janie Rodriguez
Best Starbucks in town! Service is great baristas the best!
Kevin Meyer
Good coffee, but not a real Starbucks
Quinn G.
I am a Starbucks partner, and this is the worst Starbucks I've ever been to. The staff was inadequate and cold, and the reception I expected from another store was very lacking. My frappuccino was bitter from the distasteful nature of this store.
Love this Starbucks! The staff were very nice!!
Atmosphere: 5
Food: 5
Service: 5
Love this Starbucks! The staff were very nice!!
Atmosphere: 5
Food: 5
Service: 5
Enter from San Jecinto St, go up the escalator directly to your right
While recently visiting the Chase Tower for work, I decided to stop at the Starbucks located on the second floor near the walkway to the Plaza of the Americas. One unfortunate thing about this Starbucks is that they don't open until 7 and close around 3 so it isn't always available when working longer hours. Regardless, I stopped by right as they opened and others clearly had this same idea. I waited in line and quickly ordered a Nitro Cold Brew when I got to the front of the line and my colleague ordered a London Fog. Unfortunately, they do not have the nitro cold brew at this location and didn't also know what a London Fog was... so they just made her a black tea. I ended up ordering a plain cold brew with a splash of sweet cream. As its a simple order, it was made correctly and I had no complaints. Overall, the service is good and they work diligently to get the line moving quickly. I did appreciate that they have a bunch of food options but it just isn't the same as a regular Starbucks. Next time, I would go the extra distance to get the drink I want and visit a Starbucks before 7.
Its a real starbucks
Kristy is amazing and fast and on it always!They are always busy but they handle about a hundred people per minute all with great customer service and never any errorsIf Kristi could over see the banking situation I would feel better about the world. Seriously
Service: 5
I used to work at this location 2 years ago and they work well as a team. And of course Kristy is my fav barista!
Went here while I was visiting the building and man this team is hard working! I visit a Starbucks just about everyday and this one is one of the best. I had about 15 people in front of me but still got me coffee out in 5 minutes! And it was delicious! The staff was friendly and all had good attitudes!
The line was very long, however that team work it! I got my coffee within 3 minutes and it was like 5 people before me. Wonderful customer service and everyone was very nice!
Fake Starbucks!!This location is on my way to work. One can easily identify the difference if you are a huge coffee lover.1. The coffee here tastes different from the rest of the franchise. Please mention twice if you need a blonde roast they always fill the Pike roast.2. They change you few cents extra from regular Starbucks, and they don't accept any rewards (So no Birthday treats or free rewards)3. Attitude - Few people who work at the cash register treat the customers like destitute. They don't care to listen on your order they write something up.4. More often their coffee brewers will broke - So you end up buying expensive latte
Restaurantji Recommends
Their coffee is awful it was completely different from other Starbucks coffee!!!!
Best Starbucks in town! Service is great baristas the best!
Best Starbucks in town! Service is great baristas the best!
Good coffee, but not a real Starbucks
I am a Starbucks partner, and this is the worst Starbucks I've ever been to. The staff was inadequate and cold, and the reception I expected from another store was very lacking. My frappuccino was bitter from the distasteful nature of this store.