Southgate DFW Starbucks

2360 Innovation Dr, Dallas
(972) 426-5227

Recent Reviews

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Roxi

It's a Starbucks, just like every other Starbucks.The food is way too expensive and the coffee is way too expensive and they don't support our military!!!

Atmosphere: 4

Food: 3

Service: 5

Arnab Mukherjee

Yesterday morning, I went to the drive through and asked for a chai. And, I wanted to know what types of chai they had. The lady who greeted me first was extremely nice & kind. However, another guy called jaffar started yelling at me and as I requested him to relax, he started screaming even louder & he was extremely rude to me. Me being a valued regular customer there, I found it extremely disrespectful & offensive. So I ended up not ordering any chai tea and coffee and my entire day was ruined.

The other baristas in that Starbucks are very nice & great, but that one particular person named jaffar is not nice and is very hostile.

Be careful of that one guy. Hope they take action against him.

Thank you.

Atmosphere: 4

Service: 1

David Paul Chavez

Before dropping off my rental car at DFW, I swung into Starbucks because nothing says “seasoned traveler” like squeezing in one last latte before returning a vehicle you drove for 48 hours and got overly attached to.

I ordered a Venti hot latte with an extra shot. My name is David — very simple, very straightforward — so I didn’t expect any creative interpretations, and to their credit, they didn’t try any. The drink came out perfect. Beautiful. A moment of peace in this chaotic world.

Then came the blueberry muffin.

And here’s where I begin my journey of self-induced disappointment.

I politely asked for it not heated. Not warm. Not toasty. Not “gently warmed for flavor enhancement.” Just… not heated.
A very basic request — literally the pastry equivalent of “just leave it alone.”

Now, I don’t know what happens behind the counter, but I’m convinced Starbucks has a motivational poster in the back that says:

> “If in doubt: heat the muffin.”

Because sure enough, my muffin came out warm and soft like it just spent 30 seconds reflecting on its life choices in the microwave.

Did this ruin my day? Of course not.
Did I still feel the need to sigh dramatically like I’m starring in a coffee-themed soap opera? Absolutely.

The front door also deserves a mention. When you pull it open, the aluminum frame drags across the ground with a heroic screech — the kind of noise that makes everyone inside briefly wonder if the building is being disassembled by hand.

But honestly?

The staff was incredibly friendly.
The bathrooms were clean.
And my latte was a masterpiece.

So yes — I am absolutely giving them five stars while simultaneously acknowledging the ridiculousness of being emotionally rattled by a slightly warm blueberry muffin.

Some people meditate to stay grounded.
Apparently, I write long reviews about pastry temperature.

Jason Johnson

Very friendly staff, quick prep and was very good.

Atmosphere: 5

Food: 5

Service: 5

Mrs. Tatro

Worst Starbucks I’ve ever had the displeasure of visiting. Pulled up to The drive-through about 15 minutes before close. I should’ve known better but since I was the only car around, I thought what could go wrong. I ordered a large hot chai latte with an extra pump. Pulled up to the window, paid my tender, and immediately was handed a slightly warm, almost cold drink. It was literally less than a minute from the time that I ordered to the time that I paid to the time that they Handed me my drink. I then Immediately I asked the barista if can I please get this hot she says you mean extra hot? I said no, I would just like it more than 70°. Five minutes later, a gentleman comes back to hand me my drink, and it is not only extra hot, but it is so hot. The lid is deforming. After holding it up to my air conditioner for about 35 minutes to allow it to cool down enough to get a eagerly awaited sip of the chai latte, I was so eager to drink, I was horrifically, disappointed to find myself to be sipping on very hot very diluted chai water, almost with no flavor no sweetness, and I can almost see through it when I open the lid. Super pissed. I paid seven bucks for a drink that is getting dumped down the drain. Especially irritated since I can only afford Starbucks maybe twice a year and look forward to the occasion I can.

Service: 1

Jane Doughboy

Service was excellent. Quick snack and a coffee before picking up family at the airport. Conveniently located.

Atmosphere: 5

Food: 5

Service: 5

Ashley McManis

Best caramel macchiatos. No other Starbucks compares. If they make a mistake, they make it right. Good management, super friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Hui Lin

Too expensive

Joey Trombino

They went out of their way to accommodate when I ordered the wrong thing. Very friendly and courteous.

Camilo Rivera

All good!

Arogundade Abimbola

Got a hazelnut oat ice coffee and it was filled with ice and a tot of coffee. That was too low for an establishment like that

Brazilian Party

You can't navigate the DFW Airport Headquarters without a trusty sidekick—a cup of Starbucks coffee. It's like a boarding pass for your brain!

Liz C

I commute to work from a nearby location, and this establishment has been my regular stop every morning at 5 a.m. The morning staff consistently demonstrates remarkable friendliness, courtesy, and engaging conversation. It is certainly not an easy task to maintain such a cheerful demeanor at such an early hour, yet they manage to do so every day. I hold immense appreciation for the entire team, as well as the consistently excellent coffee and food items that I purchase from them.

Food: 4

Service: 5

Jordan McBrayer

Top notch Starbucks, better than most. I felt really bad their credit card system owned by the airport wouldn't let me leave a tip, I would've left 25% !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Star Struck at Starbucks Frappuccino

Nancy jean Baptiste

I am an Uber Driver and this is one of my favorite Starbucks.....they are always top tier. I can always get fast and friendly service( even when my order is complicated ?)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Macchiato Ice, Cappuccino Vanilla Bean Soy Add Caramel, Double-Smoked Bacon, Bacon & Gouda

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