Every-time I go the employees struggle with calling out my order properly. Even when it’s silent their call out to my order is merely a whisper. Speak up. Also this location is always out of stuff.
Atmosphere: 4
Food: 2
Service: 2
Claretta Maxwell-Washington
Super friendly Staff😁 They had a order person(whom took our order in the drive-thru) Our Vanilla Bean Fraps were yummy 😋 but the lawn service guy was blowing stuff everywhere as we were pulling up to the pick-up window 🤦🏾♀️ My husband asked him to stop at least until we got our drinks bc it unsanitary 🤨 The cashier apologized even though it wasn't her fault(very courteous of her)
Atmosphere: 2
Food: 5
Service: 5
Christian Pusey
Recent review below me is ignorant, has to be fake. Friendliest staff and very good drinks! Great study spot!
Atmosphere: 5
Food: 5
Service: 5
Vi0lin pl4yer
The staff definitely aren't the friendliest and are just basic runoff the mill baristas. The only issue is the limit of options which is only an expresso or regular coffee with creamer. I asked if they hat matcha (they did not), i asked if they had chia (they laughed at me and said what is that?), I asked if they had dragon fruit (they said no). The campus promotes the drinks but doesn't serve them at Starbucks. I don't know if it was just that day but I definitely wouldn't say it's the best place.
Atmosphere: 4
Food: 3
Service: 2
Isabelle Chung
The workers are so nice and a friendly atmosphere!
Atmosphere: 5
Food: 5
Service: 5
J M
Alot of times just 1 or 2 people and just takes too long.
Surprisingly, this was the worst experience I have had at Starbucks and the irony of it all is, it wasn’t over a product rather the service I received. It was a question. I came in to complete some paperwork and asked for the WiFi password. To which the young woman replied that they didn’t have WiFi in this Starbucks. Okay, so be it, right? I’m on the university campus, surely the school has WiFi? So I ask and she says she “doesn’t know, figure it out.” I was appalled and perplexed because I had no idea where this attitude came from. I was so happy to see people on campus that I had just complimented them my first trip thru and came back to have a coffee and complete my financial aid requests. I was in a good mood, excited to be taking a step forward in my education and used today to handle loose ends. I addressed her absence of professionalism to which she shrugged and I was offended at this point because this was unnecessary. Then I added that the service was trash and uncalled for and she shrugged nonchalantly with a smirk as to laugh again. I am honestly embarrassed that I even allowed this clearly unprofessional and poor attitude having person brought me to her level. More than anything I am upset that asking for a WiFi password was that big of a deal. I told the manager and once he came in I heard her voice change to the “great service” worker that he is use to but that’s not what she displayed to me and I have never met this woman. This was my first time at the campus since it opened. Mood killer to say the least but for the sake of accountability, I think it’s important to note that just because it’s a shortage of workers out there, customer service providers should not sacrifice quality for labor. I am all for redemption so I stayed quietly to give it time hoping maybe she would think about how poorly she acted, and even in the presence of her manager whom she turned up the volume and bubbly personality for, apologize. It’s about respect not power. When you have employees who treat people rudely it’s a bad look. No thanks Starbucks, you’ve lost a solid customer.
Verlean West
Love the convenience of this location.. Thank yougor widening the drive through lane "big vehicles?"
KEN COLSTON
Wonderful place ❤️
Rocky SetGo
Surprisingly, this was the worst experience I have had at Starbucks and the irony of it all is, it wasn’t over a product rather the service I received. It was a question. I came in to complete some paperwork and asked for the WiFi password. To which the young woman replied that they didn’t have WiFi in this Starbucks. Okay, so be it, right? I’m on the university campus, surely the school has WiFi? So I ask and she says she “doesn’t know, figure it out.” I was appalled and perplexed because I had no idea where this attitude came from. I was so happy to see people on campus that I had just complimented them my first trip thru and came back to have a coffee and complete my financial aid requests. I was in a good mood, excited to be taking a step forward in my education and used today to handle loose ends. I addressed her absence of professionalism to which she shrugged and I was offended at this point because this was unnecessary. Then I added that the service was trash and uncalled for and she shrugged nonchalantly with a smirk as to laugh again. I am honestly embarrassed that I even allowed this clearly unprofessional and poor attitude having person brought me to her level. More than anything I am upset that asking for a WiFi password was that big of a deal. I told the manager and once he came in I heard her voice change to the “great service” worker that he is use to but that’s not what she displayed to me and I have never met this woman. This was my first time at the campus since it opened. Mood killer to say the least but for the sake of accountability, I think it’s important to note that just because it’s a shortage of workers out there, customer service providers should not sacrifice quality for labor. I am all for redemption so I stayed quietly to give it time hoping maybe she would think about how poorly she acted, and even in the presence of her manager whom she turned up the volume and bubbly personality for, apologize. It’s about respect not power. When you have employees who treat people rudely it’s a bad look. No thanks Starbucks, you’ve lost a solid customer.
Every-time I go the employees struggle with calling out my order properly. Even when it’s silent their call out to my order is merely a whisper. Speak up. Also this location is always out of stuff.
Atmosphere: 4
Food: 2
Service: 2
Super friendly Staff😁 They had a order person(whom took our order in the drive-thru) Our Vanilla Bean Fraps were yummy 😋 but the lawn service guy was blowing stuff everywhere as we were pulling up to the pick-up window 🤦🏾♀️ My husband asked him to stop at least until we got our drinks bc it unsanitary 🤨 The cashier apologized even though it wasn't her fault(very courteous of her)
Atmosphere: 2
Food: 5
Service: 5
Recent review below me is ignorant, has to be fake. Friendliest staff and very good drinks! Great study spot!
Atmosphere: 5
Food: 5
Service: 5
The staff definitely aren't the friendliest and are just basic runoff the mill baristas. The only issue is the limit of options which is only an expresso or regular coffee with creamer. I asked if they hat matcha (they did not), i asked if they had chia (they laughed at me and said what is that?), I asked if they had dragon fruit (they said no). The campus promotes the drinks but doesn't serve them at Starbucks. I don't know if it was just that day but I definitely wouldn't say it's the best place.
Atmosphere: 4
Food: 3
Service: 2
The workers are so nice and a friendly atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Alot of times just 1 or 2 people and just takes too long.
GREAT!!!😎
Atmosphere: 5
Food: 5
Service: 5
GREAT!!!?
Atmosphere: 5
Food: 5
Service: 5
Bad customer service
I love the coffee
Restaurantji Recommends
Surprisingly, this was the worst experience I have had at Starbucks and the irony of it all is, it wasn’t over a product rather the service I received. It was a question. I came in to complete some paperwork and asked for the WiFi password. To which the young woman replied that they didn’t have WiFi in this Starbucks. Okay, so be it, right? I’m on the university campus, surely the school has WiFi? So I ask and she says she “doesn’t know, figure it out.” I was appalled and perplexed because I had no idea where this attitude came from. I was so happy to see people on campus that I had just complimented them my first trip thru and came back to have a coffee and complete my financial aid requests. I was in a good mood, excited to be taking a step forward in my education and used today to handle loose ends. I addressed her absence of professionalism to which she shrugged and I was offended at this point because this was unnecessary. Then I added that the service was trash and uncalled for and she shrugged nonchalantly with a smirk as to laugh again. I am honestly embarrassed that I even allowed this clearly unprofessional and poor attitude having person brought me to her level. More than anything I am upset that asking for a WiFi password was that big of a deal. I told the manager and once he came in I heard her voice change to the “great service” worker that he is use to but that’s not what she displayed to me and I have never met this woman. This was my first time at the campus since it opened. Mood killer to say the least but for the sake of accountability, I think it’s important to note that just because it’s a shortage of workers out there, customer service providers should not sacrifice quality for labor. I am all for redemption so I stayed quietly to give it time hoping maybe she would think about how poorly she acted, and even in the presence of her manager whom she turned up the volume and bubbly personality for, apologize. It’s about respect not power. When you have employees who treat people rudely it’s a bad look. No thanks Starbucks, you’ve lost a solid customer.
Love the convenience of this location.. Thank yougor widening the drive through lane "big vehicles?"
Wonderful place ❤️
Surprisingly, this was the worst experience I have had at Starbucks and the irony of it all is, it wasn’t over a product rather the service I received. It was a question. I came in to complete some paperwork and asked for the WiFi password. To which the young woman replied that they didn’t have WiFi in this Starbucks. Okay, so be it, right? I’m on the university campus, surely the school has WiFi? So I ask and she says she “doesn’t know, figure it out.” I was appalled and perplexed because I had no idea where this attitude came from. I was so happy to see people on campus that I had just complimented them my first trip thru and came back to have a coffee and complete my financial aid requests. I was in a good mood, excited to be taking a step forward in my education and used today to handle loose ends. I addressed her absence of professionalism to which she shrugged and I was offended at this point because this was unnecessary. Then I added that the service was trash and uncalled for and she shrugged nonchalantly with a smirk as to laugh again. I am honestly embarrassed that I even allowed this clearly unprofessional and poor attitude having person brought me to her level. More than anything I am upset that asking for a WiFi password was that big of a deal. I told the manager and once he came in I heard her voice change to the “great service” worker that he is use to but that’s not what she displayed to me and I have never met this woman. This was my first time at the campus since it opened. Mood killer to say the least but for the sake of accountability, I think it’s important to note that just because it’s a shortage of workers out there, customer service providers should not sacrifice quality for labor. I am all for redemption so I stayed quietly to give it time hoping maybe she would think about how poorly she acted, and even in the presence of her manager whom she turned up the volume and bubbly personality for, apologize. It’s about respect not power. When you have employees who treat people rudely it’s a bad look. No thanks Starbucks, you’ve lost a solid customer.
Great coffee
Loading...