Tried ordering off the app for this location. The app takes my money and doesn’t process the order completely. I tried calling the store and eventually I go in person. Whoever was working told me to call customer service number on the app…. There was no customer service number on the app. No offer of solution by the store. Subpar app and service.
Yudith M
Terrible. Horrible customer service and the bathroom is locked. When I was getting my soda they asked me not to take the key home… I wasn’t even leaving yet. Will never come back. Go elsewhere people
Atmosphere: 1
Food: 1
Service: 1
Derek Smith
Our order was not correct. When we picked up the order, the person behind the counter read back the order. Had the sandwiches placed in the bag to make it look like there was a 12-inch sandwich and two 6-inch sandwiches in there. When we got home, we found out that they had only made 3 (6 inch) sandwiches. Employees seemed to not care when we brought it up to their attention.
Atmosphere: 1
Food: 2
Service: 1
N E
WORST subway I've ever been too! Manager is apathetic and rude, which of course, sets the example for her employees to be exactly the same. Unfortunately, the Subway I went to for years closed down, so this place on Jefferson is now the closest location to me. The couple of times I ordered on the app, my order was incorrect and not fresh. The latest incident, was I had won a subway contest which gave me free cookies for a month, no purchase necessary to redeem. When I went there to redeem my free cookie, the employee and the "manager", refused to allow me to redeem the free cookie there, even though I showed her the order placed with a $0.00 balance due along with the coupon for the free cookie. Manager was incredibly rude and stated she wouldn't redeem the free cookie unless I had a "printed receipt". That's a scam, there is NO WAY to get a printed receipt with this coupon! She just didn't want to provide the free cookie.This subway location needs the current manager and staff to be COMLETELY cleared out and a NEW manager with properly hired and trained staff, to be put in their place. Until then, I'll never go back to this subway location on Jefferson Blvd, Dallas Tx again!
MinnieLittyy
Missing items
Food: 1
Service: 1
Jose Rodriguez
Place never opens on time, been waiting out in the cold and they still haven’t opened the doors
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cookies
Najayah Shelby
Literally the worst subway. Paid for 2 bags of chips (Uber eats) and received none. Called over 8 times out of my busy day and when they finally answered on the 9th call, they told me to come in at night to pick up the chips I paid for/were supposed to be delivered. I asked if I could come in the morning instead and they said no which is ridiculous since I’ve been calling since 12pm. Save your time + money and go to any other sandwich shop. Will be reporting this to my bank.
Atmosphere: 1
Food: 1
Service: 1
Dariana Martinez
They’re racist to their own kind. The fact that I ordered some food for my mom to pick up after she’s been working all day, and they didn’t wanna give the order to her, because they “needed proof” and thought that she was stealing just because she showed a screenshot. Subway do better. What do they expect? For her to have the order on her phone despite, me who lives an hour away have ordered through my app. Nonetheless, they insult her, and are rude as if she has done anything bad.
Service: 1
Laura Nava
Very good all fresh
Atmosphere: 5
Food: 5
Service: 5
Alex E.
Ordered through the Subway app and so disappointing, Missing lettuce, spinach and bread for my order. How don’t you have the basic ingredients for a sandwich.
The customer service was bad the lady had an attitude me and my friend went she had a mad face I tried asking if they had bogo special
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Tuna
Evelyn Hernandez
jose did a good job on my sandwich he was very attentive and made my sandwich very delicious :)
Atmosphere: 5
Food: 5
Service: 5
Bianca Ceaser
Closed 20 min earlier. I get you want to go home, I do too at the end of the day, but whoever is franchising is losing money. There were about 5 cars outside waiting, and with families. They get paid however. Get your peoples together. I understand closing maybe 5/10 minues early so customers aren’t your not there past closing but gahlee
Tried ordering off the app for this location. The app takes my money and doesn’t process the order completely. I tried calling the store and eventually I go in person. Whoever was working told me to call customer service number on the app…. There was no customer service number on the app. No offer of solution by the store. Subpar app and service.
Terrible. Horrible customer service and the bathroom is locked. When I was getting my soda they asked me not to take the key home… I wasn’t even leaving yet. Will never come back. Go elsewhere people
Atmosphere: 1
Food: 1
Service: 1
Our order was not correct. When we picked up the order, the person behind the counter read back the order. Had the sandwiches placed in the bag to make it look like there was a 12-inch sandwich and two 6-inch sandwiches in there. When we got home, we found out that they had only made 3 (6 inch) sandwiches. Employees seemed to not care when we brought it up to their attention.
Atmosphere: 1
Food: 2
Service: 1
WORST subway I've ever been too! Manager is apathetic and rude, which of course, sets the example for her employees to be exactly the same. Unfortunately, the Subway I went to for years closed down, so this place on Jefferson is now the closest location to me. The couple of times I ordered on the app, my order was incorrect and not fresh.
The latest incident, was I had won a subway contest which gave me free cookies for a month, no purchase necessary to redeem. When I went there to redeem my free cookie, the employee and the "manager", refused to allow me to redeem the free cookie there, even though I showed her the order placed with a $0.00 balance due along with the coupon for the free cookie. Manager was incredibly rude and stated she wouldn't redeem the free cookie unless I had a "printed receipt". That's a scam, there is NO WAY to get a printed receipt with this coupon! She just didn't want to provide the free cookie.This subway location needs the current manager and staff to be COMLETELY cleared out and a NEW manager with properly hired and trained staff, to be put in their place. Until then, I'll never go back to this subway location on Jefferson Blvd, Dallas Tx again!
Missing items
Food: 1
Service: 1
Place never opens on time, been waiting out in the cold and they still haven’t opened the doors
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cookies
Literally the worst subway. Paid for 2 bags of chips (Uber eats) and received none. Called over 8 times out of my busy day and when they finally answered on the 9th call, they told me to come in at night to pick up the chips I paid for/were supposed to be delivered. I asked if I could come in the morning instead and they said no which is ridiculous since I’ve been calling since 12pm. Save your time + money and go to any other sandwich shop. Will be reporting this to my bank.
Atmosphere: 1
Food: 1
Service: 1
They’re racist to their own kind. The fact that I ordered some food for my mom to pick up after she’s been working all day, and they didn’t wanna give the order to her, because they “needed proof” and thought that she was stealing just because she showed a screenshot. Subway do better. What do they expect? For her to have the order on her phone despite, me who lives an hour away have ordered through my app. Nonetheless, they insult her, and are rude as if she has done anything bad.
Service: 1
Very good all fresh
Atmosphere: 5
Food: 5
Service: 5
Ordered through the Subway app and so disappointing, Missing lettuce, spinach and bread for my order. How don’t you have the basic ingredients for a sandwich.
Food: 1
Service: 1
Restaurantji Recommends
W eats
Atmosphere: 5
Food: 5
Service: 5
It was soo good very nic
Atmosphere: 5
Food: 5
Service: 5
The customer service was bad the lady had an attitude me and my friend went she had a mad face I tried asking if they had bogo special
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Tuna
jose did a good job on my sandwich he was very attentive and made my sandwich very delicious :)
Atmosphere: 5
Food: 5
Service: 5
Closed 20 min earlier. I get you want to go home, I do too at the end of the day, but whoever is franchising is losing money. There were about 5 cars outside waiting, and with families. They get paid however. Get your peoples together. I understand closing maybe 5/10 minues early so customers aren’t your not there past closing but gahlee
Loading...