Subway
13015 Coit Rd Suite E, Dallas
(972) 701-9885
Recent Reviews
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Clean area, service was quick even around lunch time. Food was as good as any subway.
Atmosphere: 4
Food: 4
Service: 5
I came in around 4:15 on 6/20 the young man with the curly hair was great. Good customer service and patient. My sandwich made is delicious.
Atmosphere: 5
Food: 5
Service: 5
First time in this subway, I’m sure I’m gonna enjoy my meal and I appreciate the hospitality of the workers in there. I hope many beautiful people out there come to this subway and support.
Atmosphere: 5
Food: 5
Service: 5
Hands down the worst customer service. My coupon was denied. The lady helping me was rude, didnt put proper servings of meat on either of the sandwiches I ordered. And was stingy with the sauce. I will not be returning here.
Atmosphere: 1
Food: 3
Service: 1
This is the only place that has, always, everything that we be looking for. From the $5 foot long cookie to the $5 foot long nachos. I go a distance to come here.
Atmosphere: 3
Food: 4
Service: 5
It's a super clean store, associates are very friendly. Coupons are accepted, highly recommend this place!
Atmosphere: 5
Food: 5
Service: 5
I just wanted to share this with everyone. I placed an online order with this location on June 2, 2025, where the pick up was at 840pm. Upon receipt of my sandwiches, I noticed that they'd not included all the requested ingredients; thus, the sandwiches were very dry and tasteless. On Tuesday evening June 3rd, I called the location around 630pm requesting to speak with a manager where I would advise the situation. He never provided me with his name yet I expressed my concerns about the purchased order.
This alleged manager asked me what I'd like done about the matter which was a very simple resolution to replace my sandwiches which were 2 cold-cut combos. He blatantly told me that he would not make any revisions as he only saw this matter as a means of corrective action for his employees. I advised I'd call the DM and make a complaint about this matter. Considerably, I had to have cancer biopsies on Wednesday leaving me in severe pain where I wasn't able to get out of my home.
I got into the store yesterday considering I'd called repeatedly and the phone would continuously ring and ring. I spoke with the manager who advised she'd call the owner, where the question was why had I not come in prior I explained I had a very serious medical condition that prevented me from coming out. Per the store manager, the owner stated it was over 3 days since the issue had onset and they'd do nothing to remedy my situation.
I will send all this information over to the BBB as well I will never set foot in this location again, matter of fact SUBWAY overall has lost a very valuable customer as I don't take it lightly that someone would just take my money and not render the services requested. With that, I'm going to take every action necessary to correct this issue and I assure you never to do business with them. My health is the greatest issue there is, and if one cannot understand that YOU SHOULDN'T BE IN BUSINESS
Atmosphere: 1
Food: 1
Service: 1
Loved the bacon, egg & cheese croissant. A little pricey but still good.
Atmosphere: 5
Food: 5
Service: 5
Great staff and cute server.
Refused restrooms
Restaurantji Recommends
Paper towels instead of napkins and a trash sandwich not much else to say.
Giving a one star because it’s unbelievably hot here. The A/C was not working and the workers and other customers were all breaking a sweat.
Give your workers a better place to work. It was hotter inside than outside, and shows very little respect for customers or the fantastic employees that served me. I eat here every Tuesday, and I will not be back until it is fixed.
Yes, every franchise food may taste the same. But this place has the best service. The staff there was so nice and friendly. I know it is so hard to have such a big smile and pleasant tone for every customer. It was such a pleasure to get a sandwich from here.
got my order wrong
Good busy Subway.
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