Subway
1515 N Cockrell Hill Rd Suite A114, Dallas
(214) 331-3300
Recent Reviews
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Poor customer service
Atmosphere: 5
Food: 5
Service: 1
Good food fast
Atmosphere: 5
Food: 5
Service: 5
Clean and quick - can’t complain.
Atmosphere: 5
Food: 5
Service: 5
Very poor service….food was ordered on line….they gave it away to someone else for Pablo Maz and made me wait to look at cameras after 30 minutes..
HORRIBLE service! Placed an online order thru the subway app for delivery I NEVER received my order called Subway and the manager said I had to call DoorDash I called DoorDash and they obviously cannot give me much information due to me not placing the order on their app. I called Subway again and the manager says they do not have a delivery option on their app and that I placed the order thru DoorDash I went to the store to show him I placed the order thru their app he then said well either way we will NOT refund you only customer care can refund you. Needless to say I ended up with no food and out $40. The manager and the other associate who would not address me directly kept speaking a different language and were more concerned about the driver who picked up the order not speaking English. DO NOT ORDER FROM HERE ONLINE!
This Subway has the worst service ever, the lady with the long white nails is the rudest person I have ever known in the restaurant industry, put her to do something else she has 0 people skills.
They don't let people use the restroom. Im sure it's an osha violation.
Things have really changed around here! Great service and good food. Quality is back up for sure
This location sucks. Period. Twice we have tried to place an order online, received a confirmation and get told at the restaurant that they never received it, but they sure as hell took the money! Avoid at all costs. You're better off going to Walmart and getting the ingredients to make your own.
Atmosphere: 1
Food: 1
Service: 1
Twice I have tried ordering online. My orders did not go through, but I sure was charged. Called multiple times, but no answer. When I went in to see what happened, they had no idea and couldn't do anything. Would not refund me or make me the sandwich I paid for. Will have to just dispute the charge.
Restaurantji Recommends
No restroom no sink not even a hand sanitizer
Ordered online for curbside pick up because it is offered online/in the app and took about 30 minutes to receive my food. When I did the worker was very rude and said they do not do curbside and next time we have to go inside to pick up. Very unprofessional, if it is not an option then why offer it.
Service: 1
No sweet iced tea. No refunds.
Atmosphere: 1
Food: 1
Service: 1
I’ve been ordering online for the past couple of days and I must say I absolutely love this subway!!! Nice and friendly staff and my sandwich is always ON POINT!!!! I highly recommend this subway location.
Atmosphere: 5
Food: 5
Service: 5
They work fast
There are many vegetables
The staff is well educated in food handling.
There are options for everyone
The tuna is very delicious
The place is always clean
Atmosphere: 3
Food: 4
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