Came in with my grandfather, placed an online order. Waited patiently while my order was being completed. I ordered my favorite, sweet onion teriyaki, When I got it I opened it like usual to make sure it was done ok. I open it and see that not only did it not have the extra stuff I ordered but also I only see TWO or THREE pieces of chicken in my sandwich. I took it to the lady who made it n she said ma'am I weighed it so it's all it supposed to have. So I just asked can I atleast get the extra spinach of all other extra stuff I requested, which she placed on a cookie bag n I went on to eat my lunch. I'm non confrontational, so I grabbed my food n went about my merry day... Should have went to our regular subway spot but since getting out my Dr visit near here, this is where we came.
Atmosphere: 2
Food: 2
Service: 1
Ronnie -
Manager here needs to do better. Any time I order delivery the sandwiches have like 3 slices of meat. This last time I received the wrong sandwich period. The manager needs to train everyone better and stop being so cheap.
Atmosphere: 1
Food: 1
Service: 1
mc c
Walked into this subway location at 9:40pm and the worker a tall light skinned Hispanic guy with glasses informed me that his manager has him close at 9:30 pm and that I couldn’t place an order. This is a location I regularly visit so I know what time it closes. I informed him that I was going to call the corporate number and he said OK have a nice day. Then he proceeded to come out from around the counter and lock the door as I was leaving another customer pulled up to the store and he had the customer standing outside, denying service, very rude, very unprofessional, not a friendly experience whoever trains these workers needs to do better because this was absolutely ridiculous.
Atmosphere: 1
Service: 1
Nallely Ortiz
I bought two subs from this location and one of them I forgot to put toasted when ordering online so I kept calling the location to have them correct my order but they never picked up. When I arrived to the subway I told them what happened. The person at the front during the moment said, “our phone isn’t working” and that she could only toast it as is with the veggies, sauce, and meat already on it. I asked her if they could please redo it and she said no. So she proceeded to remove all the veggies and toasted it like that even though I asked her not to do that. She said we aren’t going to waste product. Very bad customer service!
Johnathon Arnold
Save yourself some time,money and headaches and just stop by Tom Thumb and buy the ingredients and make your own SUBWAY at Home. Because this Place is a Joke. The Owner/Manger could take some lessons on how to run a Successful Business/Franchise. Disappointed in Oak Cliff!!!
J M
First and foremost Valerie, Jazlyn and Jasmine are the best, they are very welcoming and always polite, and the food is great!
Joh Etheridge
The web site is faulty the check out is flawed and the order screen is extremely slow. Don't bother using the web order site.
Atmosphere: 1
Food: 5
Service: 1
Holly Crenshaw
Worst looking Subway Sandwich I have ever received had to keep asking for more toppings and this is what I Received. Only thing she put more on was salt. Somewhere under those leaves of spinach is some lettuce.
Atmosphere: 1
Food: 1
Service: 2
mike roe
Thev 2 girls that were working are amazing, walked in just before closing. They were so nice and friendly.
Atmosphere: 4
Food: 4
Service: 5
Drip Gawd
All was well the lady whom was helping us was very kind and sweet. Then things took a turn when this man just came out the bathroom and put on his apron and grabbed my sandwich WITHOUT GLOVES. Overall completely dissatisfied.
Ordered at 1:24 online said it would be ready at 1:40. When we get there at 2:00 and it's still not ready! We ended up waiting till 2:23 for 3 sandwiches!!.... That's almost a whole hour for 3 sandwiches!! I'm no mathematician but that doesn't add up!!! Also if you're thinking maybe they were busy... No it was dead only two other customers there when we got there
Erica Williams
The manager her name was Rosalba was so unprofessional she was rude . She was making tomatoes and other meats with no gloves ??All she do is sit up and talk down about her employees to the others
A A
3 stars for the food. The staff is uneducated of the menu and lacks any knowledge of store policies and rewards club. I am disappointed in the lack of customer service this subway has. But other than terrible customer service the food is fine.
A R
3 stars for the food. The staff is uneducated of the menu and lacks any knowledge of store policies and rewards club. I am disappointed in the lack of customer service this subway has. But other than terrible customer service the food is fine.
Yuliana
Besides the fact that no one greeted. Was having difficulty with the online order. Advised worker but was no assistance at all nor did she bother getting help. Instead was told my phone internet didn’t work when it fact it was and showed her. No purchase was made.
Came in with my grandfather, placed an online order. Waited patiently while my order was being completed. I ordered my favorite, sweet onion teriyaki, When I got it I opened it like usual to make sure it was done ok. I open it and see that not only did it not have the extra stuff I ordered but also I only see TWO or THREE pieces of chicken in my sandwich. I took it to the lady who made it n she said ma'am I weighed it so it's all it supposed to have. So I just asked can I atleast get the extra spinach of all other extra stuff I requested, which she placed on a cookie bag n I went on to eat my lunch. I'm non confrontational, so I grabbed my food n went about my merry day... Should have went to our regular subway spot but since getting out my Dr visit near here, this is where we came.
Atmosphere: 2
Food: 2
Service: 1
Manager here needs to do better. Any time I order delivery the sandwiches have like 3 slices of meat. This last time I received the wrong sandwich period. The manager needs to train everyone better and stop being so cheap.
Atmosphere: 1
Food: 1
Service: 1
Walked into this subway location at 9:40pm and the worker a tall light skinned Hispanic guy with glasses informed me that his manager has him close at 9:30 pm and that I couldn’t place an order. This is a location I regularly visit so I know what time it closes. I informed him that I was going to call the corporate number and he said OK have a nice day. Then he proceeded to come out from around the counter and lock the door as I was leaving another customer pulled up to the store and he had the customer standing outside, denying service, very rude, very unprofessional, not a friendly experience whoever trains these workers needs to do better because this was absolutely ridiculous.
Atmosphere: 1
Service: 1
I bought two subs from this location and one of them I forgot to put toasted when ordering online so I kept calling the location to have them correct my order but they never picked up. When I arrived to the subway I told them what happened. The person at the front during the moment said, “our phone isn’t working” and that she could only toast it as is with the veggies, sauce, and meat already on it. I asked her if they could please redo it and she said no. So she proceeded to remove all the veggies and toasted it like that even though I asked her not to do that. She said we aren’t going to waste product. Very bad customer service!
Save yourself some time,money and headaches and just stop by Tom Thumb and buy the ingredients and make your own SUBWAY at Home. Because this Place is a Joke. The Owner/Manger could take some lessons on how to run a Successful Business/Franchise. Disappointed in Oak Cliff!!!
First and foremost Valerie, Jazlyn and Jasmine are the best, they are very welcoming and always polite, and the food is great!
The web site is faulty the check out is flawed and the order screen is extremely slow. Don't bother using the web order site.
Atmosphere: 1
Food: 5
Service: 1
Worst looking Subway Sandwich I have ever received had to keep asking for more toppings and this is what I Received. Only thing she put more on was salt. Somewhere under those leaves of spinach is some lettuce.
Atmosphere: 1
Food: 1
Service: 2
Thev 2 girls that were working are amazing, walked in just before closing. They were so nice and friendly.
Atmosphere: 4
Food: 4
Service: 5
All was well the lady whom was helping us was very kind and sweet. Then things took a turn when this man just came out the bathroom and put on his apron and grabbed my sandwich WITHOUT GLOVES. Overall completely dissatisfied.
Restaurantji Recommends
Ordered at 1:24 online said it would be ready at 1:40. When we get there at 2:00 and it's still not ready! We ended up waiting till 2:23 for 3 sandwiches!!.... That's almost a whole hour for 3 sandwiches!! I'm no mathematician but that doesn't add up!!! Also if you're thinking maybe they were busy... No it was dead only two other customers there when we got there
The manager her name was Rosalba was so unprofessional she was rude . She was making tomatoes and other meats with no gloves ??All she do is sit up and talk down about her employees to the others
3 stars for the food. The staff is uneducated of the menu and lacks any knowledge of store policies and rewards club. I am disappointed in the lack of customer service this subway has. But other than terrible customer service the food is fine.
3 stars for the food. The staff is uneducated of the menu and lacks any knowledge of store policies and rewards club. I am disappointed in the lack of customer service this subway has. But other than terrible customer service the food is fine.
Besides the fact that no one greeted. Was having difficulty with the online order. Advised worker but was no assistance at all nor did she bother getting help. Instead was told my phone internet didn’t work when it fact it was and showed her. No purchase was made.