Subway
9660 Audelia Rd Suite 212-A, Dallas
(214) 503-1619
Recent Reviews
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This subway needs to update their hours. I went by at 8 a.m., and the doors were locked. A lady was inside.
I ordered a sandwich through Uber Eats. Because they had neglected to put on several items the last two times I ordered, I called them to ask them to PLEASE be sure they put on the extra cheese I paid for. The girl on the phone said they had already made the sandwich because it was slow at the store, then she hung up on me. Thinking we had simply gotten disconnected, I called back. I asked her to PLEASE open the sandwich and put on the extra cheese and other items I asked for. She hung up on me again. Like all the others here said, they clearly don't have any interest in maintaining good customer relations, and I will try to get Uber eats to go to another store the next time I order. On the plus side, the sandwich was really good, and didn't suffer from lack of flavor.
Food: 3
Service: 1
The ladies here are so welcoming! So Happy this location accepts coupons( on limited sandwiches), because times are hard. & This branch of service Understands!!!
Thanks
Atmosphere: 5
Food: 5
Service: 5
Great experience ordering catering!! They were prepared ahead of time and gave me all extras that I requested on the side. Plus the staff was so friendly and accommodating. 10/10 would recommend
Atmosphere: 5
Food: 5
Service: 5
I actually didn't eat there but my friend did. And she said the food was fresh and very good. So I will try this subway in the future. The atmosphere was good and so was the service.
Atmosphere: 4
Food: 4
Service: 4
They're always forgetting a topping or two on my
Atmosphere: 3
Food: 3
Service: 3
Staff is great - very fast
This subway opens when they want closes when they want, so don’t check the hours of operation, then decide to take a walk and get there for the doors to be locked and the employee looking at you telling you there not open and you can’t have the contact info and I should leave before she calls the police, all because I wanted the number for corporate being as this isn’t the first time I went there and they either closed early or chose to open late very unprofessional
Atmosphere: 1
Food: 1
Service: 1
Doesn't accept their own coupons and staff was rude when I presented the coupon.
Service: 1
So far this is the best subway location. The staff is so nice and they have the best customer service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I stopped by this location at 8:50 pm and OPEN sign was on, lights on, workers saw me. I get out of my vehicle to get my 2 yr old out of the car. I move a little slow because I'm pregnant. Once I get to the door someone locks it. I try the door and notice it's locked. I look at my cell it's not 9:30 which is the closing time. Then all the lights are turned off inside the restaurant. Like I walked up to a closed location....I see one girl run to get the tea container and rush it to the back. Like someone is going to take it. No one ever acknowledged us. It was very rude and it really doesn't make me ever come back here. 1st time customer... I was just in all that an establishment would do this... you would think I'll take 5 min to make a sandwich to make money or even a 4 star review... guess not this place. Horrible customer service. Can't tell you if Food is good bc I was never able to order...
Atmosphere: 1
Food: 1
Service: 1
My pregnant wife just stopped by at 8:57 and the worker turned off the light and locked the door, so I guess the hours of closing at 9:30 is just a suggestion.
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Wonderful experience. Ashley and Wasent (sorry for misspelling you were so sweet!) were polite, efficient, and worked very well together.
Was greeted joyfully. Not pressured to hurry up. Food fresh and flavorful. Super clean restaurant and bathroom. Tyty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
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