Taco Bell
8407 S Lancaster Rd, Dallas
(972) 228-2220
Recent Reviews
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I want to say big thank you to the general manager karrie definitely fixed my situation with no problem . Her employees could do a little better on how they treat guests but definitely will be back.
I haven't eaten Taco Bell in over a year and here's the reason in the picture. I could get better for my money, pure garbage
Atmosphere: 3
Food: 1
Service: 4
Food was cold & service was horrible, lady was so rude just because I asked her for a fork & extra sauce. The weirdest & strangest Taco Bell & Customer Service experience I have ever had. She clearly hates her job. I have never experienced anything like this, EXTREMELY STRANGE.
Atmosphere: 1
Food: 1
Service: 1
Food was good service was fast employees were very friendly
Atmosphere: 4
Food: 4
Service: 4
Very rude! Food was cold and tacos were nearly empty. I asked for water she said no because I didn't ask at the speaker. I wanted hot sauce she opened the window and said you need to drive off! Terrible service!!!
Atmosphere: 1
Food: 1
Service: 1
lady with tattoos all over face and neck was extremely hostile, definitely made everyone, other employees included, feel unsafe
Bathroom is never open
Atmosphere: 1
Food: 2
Service: 1
6 tacos supreme and they were all cold don't want that. And they costs me $18.00
Worst customer service just threw my dood in the bag the manage didn’t want to give any more sauce either. Can’t even enjoy the meal the way you want it. And to top it off the manager was disrespectful asf and the restaurant is very unsanitary and all the staff are outside while customers are in line on the driver thru including the magnet
Atmosphere: 1
Food: 1
Service: 1
Worst place in Dallas . They didn’t add beans on my tacos I paid for . The meat is missing on my burritos I paid for . No nacho cheeses added . A waste of my money . I didn’t get a refund from DoorDash . No answers from Taco Bell corporate office .
Check you’re bags people
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They always say my system is down 9 bs
I ordered through Uber eats the cheesy potatoes and they sent me these hard overcooked rock potatoes! This location has poor food quality service. None of them care just there for a check.
Food: 1
Worst customer service experience in my life. I waited a whole 30 minutes for my food when i was the only one in line. I get to the drive thru and tell them i had a mobile order and tell me to back up out and park at the front door.. i say why? (mind you i only ordered one single burrito and no one else is in line) and that i can’t because the drive way is curved (and also that’s also not what you’re supposed to do because you’re cheating the timer). anyways then she started yelling and the manager got on the mic too about how i can’t drive? so strange honestly. i would have left by now but it was a mobile order so i already paid, i then go to the window and BACK UP OUT OF THE TIMER so mind you i helped them out.. i asked her if i could have my food and she said no and starts yelling again and that it wouldn’t be so hard to go to the front??? after i already removed myself from the timer??? the manager came and started yelling as well lol. They honestly just like to control people lol … i ended up waiting 30 minutes while 6 cars were stuck behind me.. do they really care so much about the timer? so petty for one burrito. I really didn’t want to argue just wanted to get my food fast to get back on time for work but they need to have that control lol it’s actually really sad when they just work at taco bell. and that manger needs to be fired ??worst manager i’ve seen she was worst than the child like be better! shoutout to the cook who was passing out all the orders to the cars outside those two girls are real sad.
Atmosphere: 1
Food: 1
Service: 1
Staff was extremely rude. First they lied to me and said they had no key to the bathroom and wouldn't let me use it. I told them I wanted a refund and to cancel my order then they finally opened up the restroom. They put cheese in my burrito I asked for no cheese on. I am scared they did something to my food. DO NOT EAT HERE!!!
Atmosphere: 1
Food: 1
Service: 1
This is the worst Taco Bell they never taking orders, employee selling drugs and yes management knows. They work the good employees and let the ones who don’t work leave on the clock, smokers are always around or in the store. Very messy and dirty environment.
Atmosphere: 1
Food: 1
Service: 1
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