I went there at 8pm. They said their dine in already closed. But in their website or taco bell app didn't mention anything like what time dine in close. In this location they close dine in whenever they want.
Garry
Staff is good. Building is good. Location great. Food serving portions is the worst I've ever seen. My crunchwrap supreme was all wrap no crunch. Bean burrito could have used a bit more filling, but I know it's hard times right now. Beefy melt burrito must have been a vegan as it lacked the beef, plenty of rice though. 5 layer burrito was about the only item that appeared to have been made somewhat decently.
Edit 2025: Still crappy and they don't even answer their phone. That's assuming the number on file is even operational.
Atmosphere: 1
Food: 1
Service: 1
T Zero
One of the slowest & worst taco bells.
I useally go the other ones in the area. Useally order though the app & pickup & it's ready by the time I get there.
But sometimes I go to this one & at this one always, even if I ask for something small like a soft taco or 2.
They ask you to pull around the front & they bring it out. & It's always burned & don't taste right. Mabe it's the freeway atmosphere idk.
Atmosphere: 2
Food: 2
Service: 2
Null
Whoever is in charge of staffing and drive thru metrics needs to be fired or removed from their position. Very poorly run, clearly whoever is in charge has NO Idea how to run a restaurant. If I were them, I would be embarrassed
Atmosphere: 1
Food: 1
Service: 1
Saul Lopez
Awesome Work
Atmosphere: 5
Food: 5
Service: 5
Daranishia Harrison
SERVICE IS HORRIBLE WORST TACO BELL TO GO TO WORKERS ARE VERT RUDE AND UNPROFESSIONAL I HAD TO COME BACK 3 TIMES FOR MY ORDER TO NOT BE CORRECT ALL 3 times AND WAS TOLD NO REFUND NO REMAKE THE LINE WAS RIDICULOUSLY LONG AND ALL THE WORKERS WERE STANDING AROUND ON THEIR PHONES THEN THEY WERE TAUNTING ME AT THE DOOR BECAUSE I WANTED MY FOOD OR MONEY
Atmosphere: 1
Food: 1
Service: 1
Cynthia Castillo
THE WORST I LITERALLY SAW A BIG CHUNK OF HAIR IN MY FOOD AND THE LADY THAT WAS AT THE FRONT WAS SO MEAN TO ME NEVER GOING THERE EVER AGAIN šš»šš»š”š”š”
Atmosphere: 1
Service: 2
Richard Garcia
Store says itās open till 3am in the drive way ! Two days in a row and its closed at 10:20pm. DONT COME TO THIS TACO BELL
Service: 2
Kayla Skief
My family and I was in the drive thru. After the automated voice came on, the āmanagerā came on the box and asked us to hold on. So we did. āManagerā comes back on the box irritated with us asking to take our order as if he forgot he put us on hold. No big deal, weāre all human, right? We place our first order, total of 3 basic items , No special instructions provided. Simple enough. Now we ask to place a second order, and this is when the āmanagerā turns into Deebo. He told us with his chest he is NOT taking a third order. How did we get to order number 3 , idk. Maybe he premeditated being irritated in the future with us. Nevertheless, we thought he was playing so we responded with we donāt have a third order but hereās the code for the next order. WHY DID WE DO THAT, omg?! Manager: I SAID IM NOT TAKING A THIRD ORDER! GET WAY FROM MY WINDOW OR IM CALLING THE POLICE! IDC IDC , YOU CAN GO TO THE TACO BELL ON JIM MILLER!! and continues his āmanagerā filled rage. At this time we didnāt know he was the head huncho, so we asked who is the manager because what the hellyyy is going on. Dude is trying to take us out of character with children around. Back to the story though.. Again, he puts his full mouth back on the head, and goes IM THE MANAGER AND I SAID IM NOT TAKING A THIRD ORDER AND JIM MILLER TACO BELL IS DOWN THE STREET!! Weāre like okay ? But itās a franchise so why are pushing customers to give another location money? Anywho.. the saga continues.. So, we explained we didnāt mind waiting for the police if he called them. We both got the same time and opportunity to call them and wait. ATP, thereās silence and crickets. I was going to wait for DPD since itās the principle of it. Thereās no way he thought we would be shaking in our boots at the fact he wanted to waste the police time. Plus, if you know the area , good luck with them showing up on Friday night, where theyāre preoccupied in the surrounding neighborhoods and drama from deep ellum, south Dallas, lower Greenville, etc. I definitely had time to waste if we must. At this point, we still couldnāt leave .. Why, you might ask? Because the āmanagerā isnāt serving the CUSTOMERS who was there before us and itās more CUSTOMERS behind us he still needed to refer to the other location since he didnāt want this one to make anymore money clearly. Eventually, the cars ahead of us pulled off. As weāre leaving, building is empty and mister manager seemed to be in the parking cooling in the car/suv with the door open. Cars still in the drive thru, leaving with us because it gives them the impression itās closed. Another L. Now.. Did we go to the other Taco Bell?? Nope, heading their way next to leave a wonderful review. It must be great there if weāre being told to leave this place weāre already at and ordered with to go to that location. Moral of the Review: The Mockingbird location was EXCELLENT! Very patient and courteous with my family from the time the box answered us to the time we left. Food was fresh and drinks were good. We even shared several laughs with them as they collected our money. Oh and PS, the Jim Miller location has a higher rating than this one so thanks to the āmanagerā for putting me on for next time.
Atmosphere: 1
Food: 1
Service: 1
Brandi Valdez
Taco shells were stale. Waited over 30mins in line. Couldn't reverse because two cars were ahead of me and behind me. Waited over 30mins for cold, stale tacos. The worker said he/she was working alone. Not the employee's fault but management needs to get with the program. Staff doesn't need to be working under pressure like that. Just close next time.
Iām currently in the ādrive thru laneāā¦ it is 1:36AM and Iāve been here since 1:14AM, I am still 2 cars from the window. This is seriously insane! Itās fast food, tacos for goodness sake! Funniest part is the ālive meterā on my google maps says itās not busyā¦ how long is the wait when busy? Ha! Iām finally at the window!!! She just asked me if itās a āpick up orderā, Iām like, well itās a drive thru order, I wasnāt planning on taking it inside to eat. lol. I have my bag of 2 tacos!!! It is 1:43AM. I couldaā gone to a full service restaurant and had my food in equal time!?!?
Pasquale Linzalone
Was good
Atmosphere: 5
Food: 5
Service: 5
Matthew Horn
Food is horrible for you. But tastes so good you can't help it.
Atmosphere: 1
Food: 5
Service: 5
PythonCutie GipGatha
Mexican pizza the Truth
Atmosphere: 5
Food: 5
Service: 5
Jamey
Messd up my order with the wrong drink, wrong substitute, gimme a break dude
I went there at 8pm. They said their dine in already closed. But in their website or taco bell app didn't mention anything like what time dine in close. In this location they close dine in whenever they want.
Staff is good.
Building is good.
Location great.
Food serving portions is the worst I've ever seen.
My crunchwrap supreme was all wrap no crunch.
Bean burrito could have used a bit more filling, but I know it's hard times right now.
Beefy melt burrito must have been a vegan as it lacked the beef, plenty of rice though.
5 layer burrito was about the only item that appeared to have been made somewhat decently.
Edit 2025: Still crappy and they don't even answer their phone. That's assuming the number on file is even operational.
Atmosphere: 1
Food: 1
Service: 1
One of the slowest & worst taco bells.
I useally go the other ones in the area.
Useally order though the app & pickup & it's ready by the time I get there.
But sometimes I go to this one & at this one always, even if I ask for something small like a soft taco or 2.
They ask you to pull around the front & they bring it out. & It's always burned & don't taste right. Mabe it's the freeway atmosphere idk.
Atmosphere: 2
Food: 2
Service: 2
Whoever is in charge of staffing and drive thru metrics needs to be fired or removed from their position. Very poorly run, clearly whoever is in charge has NO Idea how to run a restaurant. If I were them, I would be embarrassed
Atmosphere: 1
Food: 1
Service: 1
Awesome Work
Atmosphere: 5
Food: 5
Service: 5
SERVICE IS HORRIBLE WORST TACO BELL TO GO TO WORKERS ARE VERT RUDE AND UNPROFESSIONAL I HAD TO COME BACK 3 TIMES FOR MY ORDER TO NOT BE CORRECT ALL 3 times AND WAS TOLD NO REFUND NO REMAKE THE LINE WAS RIDICULOUSLY LONG AND ALL THE WORKERS WERE STANDING AROUND ON THEIR PHONES THEN THEY WERE TAUNTING ME AT THE DOOR BECAUSE I WANTED MY FOOD OR MONEY
Atmosphere: 1
Food: 1
Service: 1
THE WORST I LITERALLY SAW A BIG CHUNK OF HAIR IN MY FOOD AND THE LADY THAT WAS AT THE FRONT WAS SO MEAN TO ME NEVER GOING THERE EVER AGAIN šš»šš»š”š”š”
Atmosphere: 1
Service: 2
Store says itās open till 3am in the drive way ! Two days in a row and its closed at 10:20pm. DONT COME TO THIS TACO BELL
Service: 2
My family and I was in the drive thru.
After the automated voice came on, the āmanagerā came on the box and asked us to hold on. So we did.
āManagerā comes back on the box irritated with us asking to take our order as if he forgot he put us on hold. No big deal, weāre all human, right?
We place our first order, total of 3 basic items , No special instructions provided. Simple enough.
Now we ask to place a second order, and this is when the āmanagerā turns into Deebo. He told us with his chest he is NOT taking a third order. How did we get to order number 3 , idk. Maybe he premeditated being irritated in the future with us.
Nevertheless, we thought he was playing so we responded with we donāt have a third order but hereās the code for the next order. WHY DID WE DO THAT, omg?!
Manager: I SAID IM NOT TAKING A THIRD ORDER! GET WAY FROM MY WINDOW OR IM CALLING THE POLICE! IDC IDC , YOU CAN GO TO THE TACO BELL ON JIM MILLER!! and continues his āmanagerā filled rage. At this time we didnāt know he was the head huncho, so we asked who is the manager because what the hellyyy is going on. Dude is trying to take us out of character with children around. Back to the story though..
Again, he puts his full mouth back on the head, and goes IM THE MANAGER AND I SAID IM NOT TAKING A THIRD ORDER AND JIM MILLER TACO BELL IS DOWN THE STREET!!
Weāre like okay ? But itās a franchise so why are pushing customers to give another location money? Anywho.. the saga continues..
So, we explained we didnāt mind waiting for the police if he called them. We both got the same time and opportunity to call them and wait. ATP, thereās silence and crickets. I was going to wait for DPD since itās the principle of it. Thereās no way he thought we would be shaking in our boots at the fact he wanted to waste the police time. Plus, if you know the area , good luck with them showing up on Friday night, where theyāre preoccupied in the surrounding neighborhoods and drama from deep ellum, south Dallas, lower Greenville, etc. I definitely had time to waste if we must.
At this point, we still couldnāt leave .. Why, you might ask? Because the āmanagerā isnāt serving the CUSTOMERS who was there before us and itās more CUSTOMERS behind us he still needed to refer to the other location since he didnāt want this one to make anymore money clearly.
Eventually, the cars ahead of us pulled off. As weāre leaving, building is empty and mister manager seemed to be in the parking cooling in the car/suv with the door open. Cars still in the drive thru, leaving with us because it gives them the impression itās closed. Another L.
Now.. Did we go to the other Taco Bell?? Nope, heading their way next to leave a wonderful review. It must be great there if weāre being told to leave this place weāre already at and ordered with to go to that location.
Moral of the Review: The Mockingbird location was EXCELLENT! Very patient and courteous with my family from the time the box answered us to the time we left. Food was fresh and drinks were good. We even shared several laughs with them as they collected our money. Oh and PS, the Jim Miller location has a higher rating than this one so thanks to the āmanagerā for putting me on for next time.
Atmosphere: 1
Food: 1
Service: 1
Taco shells were stale. Waited over 30mins in line. Couldn't reverse because two cars were ahead of me and behind me. Waited over 30mins for cold, stale tacos. The worker said he/she was working alone. Not the employee's fault but management needs to get with the program. Staff doesn't need to be working under pressure like that. Just close next time.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Iām currently in the ādrive thru laneāā¦ it is 1:36AM and Iāve been here since 1:14AM, I am still 2 cars from the window. This is seriously insane! Itās fast food, tacos for goodness sake! Funniest part is the ālive meterā on my google maps says itās not busyā¦ how long is the wait when busy?
Ha! Iām finally at the window!!! She just asked me if itās a āpick up orderā, Iām like, well itās a drive thru order, I wasnāt planning on taking it inside to eat. lol.
I have my bag of 2 tacos!!! It is 1:43AM. I couldaā gone to a full service restaurant and had my food in equal time!?!?
Was good
Atmosphere: 5
Food: 5
Service: 5
Food is horrible for you. But tastes so good you can't help it.
Atmosphere: 1
Food: 5
Service: 5
Mexican pizza the Truth
Atmosphere: 5
Food: 5
Service: 5
Messd up my order with the wrong drink, wrong substitute, gimme a break dude
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